Request a back-facing or higher-floor room if you are sensitive to traffic and tram noise.
What guests mention
Guests tend to rate this as a polished, convenient base for Kraków, especially for its position by the station, shopping centre and walkable Old Town. Rooms are widely considered spotless, quiet and well equipped, while the beds, breakfast, staff and complimentary coffee receive frequent praise. Some travellers find the rooms compact for the price, and a few report inconsistent service or small niggles with in-room lighting and controls.
Your stay, step by step
Advice from guests who actually stayed at PURO Kraków Stare Miasto — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Book well in advance because the hotel can become fully booked quickly.
Use the nearby trains, buses, trams, and taxis for easy transport around Kraków.
Request a back-facing or higher-floor room if you are sensitive to traffic and tram noise.
Use the free coffee, tea, or hot chocolate available 24/7 in the foyer instead of paying for in-room facilities.
Visit the Czartoryski Museum to see Leonardo’s “Lady with an Ermine” and a Rembrandt.
Use the correct Galeria Krakowska exit; the hotel is opposite the mall and about 10–15 minutes from the Old Town.
Allow extra time for check-in and check-out, as the process may be slower than expected.
Leave your umbrella at home because the hotel provides them.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of PURO Kraków Stare Miasto.
Rely on the soundproof windows if you face the station, main road, or public transport; several rooms remain quiet.
Use the free coffee, tea, or hot chocolate available 24/7 in the foyer instead of paying for in-room facilities.
Take the tablet tutorial to learn how to control the shutters, lighting, television, and housekeeping settings.
Walk or take a taxi from the nearby station; the hotel is easy to access and highly visible.
Use the nearby trains, buses, trams, and taxis for easy transport around Kraków.
Choose a higher-floor room for better city views; deluxe rooms are especially bright.
Check the breakfast menu board for hot dishes and choices beyond the buffet.
Choose the breakfast option, including warm dishes such as avocado toast, rather than skipping it.
Take the train from Kraków airport to the nearby main station; the journey takes about 20 minutes.
Use the correct Galeria Krakowska exit; the hotel is opposite the mall and about 10–15 minutes from the Old Town.
Use the hotel restaurant, which serves dinner until 22:30 and usually has available tables.
Use the underground hotel parking, but reserve early because spaces are limited and chargeable.
Book well in advance because the hotel can become fully booked quickly.
Ask how long lunch will take before ordering; service may take about 40 minutes.
Ask the bar to prepare a drink that is not listed on the menu.
Have breakfast before 9:30 to avoid the busiest period.
Choose room 602 for a quiet stay and a lovely view.
Ask for fuller pillows if the standard ones feel too thin.
Request a kettle if you want one in the room.
Leave the keycard in the slot by the door to activate the room’s lights and power.
Request lotion from reception if you need it.
Use the hotel’s bicycles to explore Kraków.
Ask for a breakfast to go if you are leaving early for an excursion.
Join the hotel’s complimentary walking tour on Saturday morning.
Use either of the two lifts; waits are usually brief.
Visit the Czartoryski Museum to see Leonardo’s “Lady with an Ermine” and a Rembrandt.
Bring warm clothing for cooler weather.
Leave your umbrella at home because the hotel provides them.
Choose another hotel if you are especially sensitive to air-conditioning noise.
Choose a room facing Ogrodowa Street for the best view, or the rear of the hotel for more quiet.
Allow extra time for check-in and check-out, as the process may be slower than expected.
Choose the Kazimierz location instead if that neighborhood better suits your plans.
Choose a suite for its distinctive curved blinds.
About PURO Kraków Stare Miasto
PURO Kraków Stare Miasto is a polished, design-minded city hotel with a distinctly local streak. Its refreshed interiors draw on Kraków’s past without turning theatrical, mixing art-led details with a contemporary, easygoing feel. The result is smart rather than stiff: a place that works as well for a quick weekend escape as it does for a work trip.
It sits directly opposite Galeria Krakowska and the main railway station, with the Market Square around a kilometre away. That puts trains, shopping and the historic centre within effortless reach. All 138 rooms have air-conditioning, soundproofing, Wi-Fi, a 49-inch TV, desk, laptop safe and in-room tablet, while 24-hour reception and speedy self-service arrival or departure help keep things simple. Guests can grab complimentary coffee, and HINT serves daily breakfast alongside gastropub-style dishes and its own beer.
Guests regularly single out the friendly, capable team, comfortable beds and crisp, modern rooms. The handy station-side setting is a major draw, especially for city breaks, and breakfast earns plenty of enthusiasm. A few visitors find the rooms on the compact side for the rate, however, and occasional service or room-control quirks do crop up.
Facilities
- 24-hour check-in
- 24-hour front desk
- Airport transportation
- Baggage storage
- Bar / lounge
- Bicycles available
- Board games / puzzles
- Breakfast available
- Breakfast buffet
- Breakfast in the room
- Complimentary tea
- Conference facilities
- Dry cleaning
- Express check-in / check-out
- First aid kit
- Free High Speed Internet (WiFi)
- Highchairs available
- Ironing service
- Kids' meals
- Laundry service
- Massage
- Meeting rooms
- Non-smoking hotel
- Outdoor furniture
- Paid private parking on-site
- Parking garage
- Private check-in / check-out
- Restaurant
- Special diet menus
- Taxi service
- Umbrella
- Walking tours
- Wifi
Good to know
Location
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