Portal House Apartments, Krakow

Name: Portal House Apartments
Address: 10 Swietego Krzyza, Krakow, 31-028, PL, Southern Poland

★★★★ Apartments · Quaint · Romantic

Krakow

9.8 Exceptional 28 reviews

Guest ratings

Location9.8

Cleanliness9.8

Service9.4

Value9.6

Rooms9.6

Sleep quality9

4-star 20 rooms from $137

What guests mention

a standard hotel room happily stay here again amazing hotel perfect stay breakfast room a great place to stay close to the main square would stay again comfortable bed stayed for nights perfect location old town

Guests are especially keen on Portal House’s near-Old Town setting, saying it makes the Main Square and central sights easy to reach on foot. Many describe the hotel as attractive, comfortable and well run, with beds that support a restful night and a friendly reception experience. The breakfast area is also a useful convenience. Feedback supplied is overwhelmingly positive, with repeat-stay intentions common; no consistent shortcomings or specific complaints emerge in the available comments.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Portal House Apartments — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Rooms

Request a room with a balcony.

Dining

Arrive at breakfast early for the widest selection.

Location

Avoid Carefour Express shops; basic items are very expensive.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Portal House Apartments.

From guest reviews

Rooms

Request a room with a balcony.

From guest reviews

Dining

Arrive at breakfast early for the widest selection.

From guest reviews

Location

Avoid Carefour Express shops; basic items are very expensive.

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About Portal House Apartments

Portal House Apartments pairs the ease of a modern aparthotel with the decorative charm of a renovated Art Deco building. Opened in 2022, it feels intimate rather than impersonal, with just 12 double rooms and eight generously sized suites. Thoughtful extras — a leafy courtyard garden, infrared sauna, billiards room and breakfast bistro — make it an especially appealing base for a slower Kraków stay.

The address is a real advantage: the Main Market Square is only about 350 metres away, while Wawel Castle, Kazimierz and the city’s rail and bus stations are all reachable on foot in roughly 10 to 15 minutes. It works neatly for couples seeking an atmospheric Old Town break, but its larger suites, lift and practical facilities also suit families, friends and business travellers. Reception can arrange airport transfers and excursions to places such as Wieliczka, Auschwitz and Zakopane.

Guests regularly highlight the location near the main square and the comfort of the beds, with several describing their stay as one they would happily repeat. The warm reception and convenient breakfast space also get noticed. Overall, the sentiment is of a polished, welcoming small property that makes exploring central Kraków remarkably straightforward.