Request a high-floor room for better views and potentially quieter surroundings, but expect longer elevator journeys.
What guests mention
Guests frequently appreciate the generous room sizes and the indoor pool, with families finding the leisure facilities especially useful after time in Krakow. The sauna is a welcome bonus for a more relaxed stay, and some guests value having a minibar in the room. Location is a recurring talking point: it works well for travellers who want a practical base, though those expecting an immediately central, old-town setting may find it less ideal.
Your stay, step by step
Advice from guests who actually stayed at Novotel Krakow City West — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Confirm any special checkout arrangements and other booking details before arrival.
Use the available hotel parking if arriving by car.
Request a high-floor room for better views and potentially quieter surroundings, but expect longer elevator journeys.
Try the buffet breakfast for plenty of choice, but expect crowds and a potentially expensive bill.
Do not expect a heated pool.
Allow extra travel time to the city centre; the hotel is farther out and sits beside a busy road.
Ask reception to book a taxi, especially for trips to or from Market Square.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Novotel Krakow City West.
Open the window and adjust the thermostat early, as some rooms can become uncomfortably warm and the air conditioning may not cool effectively.
Request a room away from the main road and coach-party floors for a quieter stay.
Book a Superior room for more space and a more updated, comfortable interior.
Request a city-facing or entrance-facing room for a better outlook.
Try the buffet breakfast for plenty of choice, but expect crowds and a potentially expensive bill.
Request a Superior or Novation room if you want a walk-in shower.
Ask reception to book a taxi, especially for trips to or from Market Square.
Choose a lower floor if you want quicker elevator access or are concerned about rooms becoming too warm.
Request a refurbished room, particularly on a higher floor.
Check room details before booking, including the safe, bed configuration, renovation status, coffee machine, and bathroom type.
Request a non-smoking room and confirm the designation before arrival if smoke bothers you.
Avoid rooms 1026 and 1102.
Allow extra travel time to the city centre; the hotel is farther out and sits beside a busy road.
Use the available hotel parking if arriving by car.
Pre-book well in advance, especially during busy periods.
Do not be deterred by a themed room; the theme may only be a football feature wall.
Request a room opposite the student campus side if that location suits you.
Ask the hotel to unlock the fire doors beside the lifts if you want stair access between floors.
Request rooms ending in 12 or 14 if you prefer to be farther from the lifts.
Ask to see the room first if you are particular about its condition or layout.
Avoid floors 1–4 and 11 if you want to follow the reported floor preferences.
Avoid room 726 because it was reported to smell of smoke.
Consider room 812 for an end position, less neighboring noise, and distance from the main road.
Choose room 619 if you want a two-room unit.
Request a river-view room if that outlook is important to you.
Request a south-facing room for a nicer view.
Do not expect a heated pool.
Avoid dinner at the hotel restaurant.
Confirm any special checkout arrangements and other booking details before arrival.
About Novotel Krakow City West
Novotel Krakow City West is a modern, family-friendly base with a practical, easygoing feel. Its appeal is less about historic grandeur and more about the kind of stay that makes city breaks and family trips run smoothly: roomy accommodation, leisure facilities and a relaxed atmosphere where children are as welcome as business travellers.
Set in Krakow, the hotel suits visitors who prefer a little breathing space outside the busiest tourist streets while still using the city as their playground. It is a sensible choice for families wanting a swimming pool between sightseeing sessions, as well as guests travelling by car or visiting for work. Spacious rooms help when sharing, while the sauna offers a quieter way to unwind after a full day out.
Guests often single out the larger-than-average rooms and the pool as useful advantages, particularly for families. The sauna is another appreciated extra, and the minibar is a convenient in-room touch for some. Comments also tend to focus on the hotel’s location, so it is worth considering how its setting fits your plans: it may feel more practical than central for travellers hoping to step straight into Krakow’s old-town buzz.
Facilities
- 24-hour check-in
- 24-hour front desk
- 24-hour security
- Airport transportation
- Baggage storage
- Banquet room
- Bar / lounge
- Bicycle rental
- Breakfast available
- Breakfast buffet
- Business Center with Internet Access
- Car hire
- Children Activities (Kid / Family Friendly)
- Conference facilities
- Dry cleaning
- Fitness / spa locker rooms
- Fitness Center with Gym / Workout Room
- Free High Speed Internet (WiFi)
- Game room
- Heated pool
- Indoor play area for children
- Indoor pool
- Ironing service
- Kids club
- Kids stay free
- Laundry service
- Meeting rooms
- Non-smoking hotel
- Paid private parking on-site
- Parking
- Pets Allowed ( Dog / Pet Friendly )
- Pool
- Restaurant
- Shoeshine
- Snack bar
- Wifi
Good to know
Location
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