Hotel Jan, Krakow

★★★ Charming · Mid-range
Krakow

Guest ratings

Location9.8
Cleanliness9.2
Service9.2
Value9
Rooms8.6
Sleep quality9
3-star 27 rooms from $100

What guests mention

the main square great location old town lovely hotel rooms are spacious tea coffee facilities deluxe room night stay the air conditioning top floor yogurt bathroom

Guests are drawn above all to Hotel Jan’s superb Old Town position, a very short walk from Kraków’s Main Square, and many find it a charming, welcoming base for a night or longer stay. Spacious rooms, particularly some deluxe options, and useful in-room tea, coffee and fridge facilities are appreciated. The historic setting does come with trade-offs: a few guests mention noise, while air-conditioning performance can be uneven. Overall, it is well liked for character, convenience and room size.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Hotel Jan — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Email the hotel in advance to make special requests.

Transport

Use the nearby street for taxis or trams, since vehicles cannot reach the pedestrian street outside.

Rooms

Request a rear or courtyard-facing room for quieter nights; front rooms can be noisy, especially on weekends.

Dining

Buy ice creams from the 24-hour shop across the street; they cost about 8 zloty and are highly regarded.

Activities

Bring your passport or identification when booking excursions, especially trips to the camps.

Location

Take advantage of the pedestrian-street location near the main square, with restaurants and bars close by.

Service

Ring the reception bell for assistance late at night; reception is staffed 24 hours.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Hotel Jan.

Sort
From guest reviews
Rooms

Request a rear or courtyard-facing room for quieter nights; front rooms can be noisy, especially on weekends.

From guest reviews
Rooms

Request a balcony or terrace room for extra outdoor space, especially on the upper floors.

From guest reviews
Rooms

Choose a street-facing room for city views and people-watching, but expect more evening noise.

From guest reviews
Rooms

Bring earplugs or close the windows in front-facing rooms, particularly on weekend nights.

From guest reviews
Rooms

Request a quiet inside room at the back, away from the street, when booking or checking in.

From guest reviews
Rooms

Ask for room 1 if you want a large, quiet room with a huge bathroom, but do not expect much of a view.

From guest reviews
Rooms

Pay extra for a superior or deluxe room to get more space and a larger bathroom.

From guest reviews
Rooms

Upgrade to a deluxe double for more space and a good-sized room.

From guest reviews
Transport

Use the nearby street for taxis or trams, since vehicles cannot reach the pedestrian street outside.

From guest reviews
Rooms

Choose room 24 for its generous size and rooftop terrace with table and chairs.

From guest reviews
Rooms

Choose room 25 for a quiet rear position, but expect no view.

From guest reviews
Rooms

Choose room 5b for a comfortable bed and city view, but note that it is compact and lacks a wardrobe.

From guest reviews
Location

Take advantage of the pedestrian-street location near the main square, with restaurants and bars close by.

From guest reviews
Transport

Allow for a short walk from the taxi drop-off point because the hotel is on a pedestrian street.

From guest reviews
Rooms

Choose room 7 for a street-facing room that may remain comfortable for sleeping.

From guest reviews
Rooms

Choose room 11 for two double beds and a very large bathroom.

From guest reviews
Rooms

Choose room 10 for a larger stay-friendly layout.

From guest reviews
Rooms

Choose room 19 for extra spaciousness.

From guest reviews
Rooms

Request room 15 when booking.

From guest reviews
Rooms

Request room 23 for a rear-facing position away from the main square and a lovely terrace.

From guest reviews
Rooms

Ask for a room away from the elevator if you are sensitive to noise.

From guest reviews
Location

Use the convenient supermarket almost opposite the hotel.

From guest reviews
Dining

Try the nearby cafés for more breakfast variety than the hotel.

From guest reviews
Dining

Buy ice creams from the 24-hour shop across the street; they cost about 8 zloty and are highly regarded.

From guest reviews
Transport

Meet larger excursion buses at the end of the road, as they cannot collect passengers directly outside the hotel.

From guest reviews
Transport

Take bus 300 from the airport to Jubilat for 4 zloty, then walk about ten minutes.

From guest reviews
Transport

Avoid the hotel transfers because they are extremely overpriced.

From guest reviews
Rooms

Request room 3 at the back of the hotel.

From guest reviews
Transport

Book Mr Shuttle for airport transfers; the service is professional.

From guest reviews
Rooms

Avoid room 1.

From guest reviews
Activities

Book excursions through reception if you want to arrange trips from the hotel.

From guest reviews
Activities

Bring your passport or identification when booking excursions, especially trips to the camps.

From guest reviews
Service

Ask the front desk for advice on local sights and tours.

From guest reviews
Service

Ring the reception bell for assistance late at night; reception is staffed 24 hours.

From guest reviews
Booking

State the required room size and bed arrangement clearly, then verify both on the booking confirmation.

From guest reviews
Booking

Email the hotel in advance to make special requests.

From guest reviews
Rooms

Choose a family room for separate beds at only a modest premium over a twin room.

From guest reviews
Rooms

Choose a double-bed room when travelling alone.

From guest reviews
Rooms

Watch for the step when entering room 20.

From guest reviews
Rooms

Use the blinds in front-facing rooms to block street light at night.

From guest reviews
Rooms

Request a room with a fridge if you need cold storage.

From guest reviews
Rooms

Use the air conditioning during hot weather.

From guest reviews
Rooms

Pack an alternative pillow if you prefer firmer or more supportive bedding.

From guest reviews
Rooms

Ask for a full bath when booking if you prefer one over the excellent shower.

Add your tip

About Hotel Jan

Hotel Jan pairs an exceptionally old Kraków address with an easygoing, mid-range stay. Set within a 600-year-old townhouse, it has the character you hope for in the Old Town—historic walls, tasteful interiors and an intimate scale—while keeping the essentials contemporary. The greenhouse-style breakfast room, filled with plants and exotic trees, is a particularly distinctive touch; below ground, the building’s centuries-old cellars are home to an Irish pub.

You are on Grodzka Street, just moments from the Main Square, with the lanes, churches, restaurants and evening buzz of Kraków’s Old Town immediately outside. Despite that central setting, the hotel is positioned as a quieter base, making it a sensible choice for short city breaks, couples and travellers who want to walk rather than rely on taxis. Reception is staffed around the clock, and rooms may include practical extras such as tea- and coffee-making facilities and a fridge.

Guests especially value being so close to the square and regularly describe the hotel as lovely, with generously sized rooms adding to the appeal. Deluxe rooms and higher-floor stays get a mention from some visitors. As with many historic-centre properties, though, sound can be an issue for lighter sleepers, and opinions on air conditioning are not always consistent. It is best suited to travellers who prioritise an atmospheric Old Town location over the uniformity of a modern chain hotel.

Facilities

  • 24-hour front desk
  • 24-hour security
  • Airport transportation
  • Baggage storage
  • Breakfast available
  • Breakfast buffet
  • Concierge
  • Dry cleaning
  • Free breakfast
  • Free High Speed Internet (WiFi)
  • Hiking
  • Ironing service
  • Laundry service
  • Non-smoking hotel
  • Taxi service
  • Wifi

Good to know

Price range
$100 - $221
Rooms
27
Hotel class
3-star
Style
Charming · Mid-range
WiFi
Free
Also known as
Jan Hotel Krakow

Location

Ul. Grodzka 11, Krakow, 31-006, PL