Hotel Galaxy, Krakow

★★★★ Great View · Green
Krakow

Guest ratings

Location8
Cleanliness9.4
Service9
Value9
Rooms9
Sleep quality8.8
4-star 205 rooms from $101

What guests mention

jewish quarter great hotel the main square old town swimming pool shopping mall schindler's factory city centre buffet breakfast reception staff minutes walk away hotel bar

Guests tend to rate Hotel Galaxy highly for its friendly reception team, plentiful breakfast and well-equipped spa area, particularly the indoor pool. Many also like being near Kazimierz, the river and Schindler’s Factory, with shops and transport close by. The main compromise is that it is not right on the Main Square: some sightseeing routes involve a longer walk or a tram or taxi. It is especially well suited to guests who value space and facilities over a historic-core address.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Hotel Galaxy — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Upgrade to a superior, business or executive room for extras such as a minibar and slippers, especially on the sixth floor.

Transport

Take a taxi to the main square; reported fares were about €3–£4.

Rooms

Request a high-floor room at the front overlooking the Vistula River for the best views; expect occasional traffic or tram noise, softened by closed windows.

Dining

Choose half board if you plan to eat at the hotel, as the food was rated highly.

Pool & Beach

Use the hotel’s pool during your stay.

Activities

Buy a hop-on hop-off bus ticket at the hotel if you want an easy sightseeing option.

Location

Allow roughly 25–40 minutes to walk to the main square, or use the nearby tram or bus for an easier journey.

Service

Ask Reception to arrange sightseeing trips and recommend local excursions, especially if you have not booked in advance.

Tips & Tricks

Try the bathroom's bird-song feature, which can be turned on for a quirky touch.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Hotel Galaxy.

Sort
From guest reviews
Rooms

Request a high-floor room at the front overlooking the Vistula River for the best views; expect occasional traffic or tram noise, softened by closed windows.

From guest reviews
Rooms

Request a front-facing river-view room, preferably on a higher floor, for the best outlook over the Vistula.

From guest reviews
Rooms

Request the fifth, sixth, or top floor for greater quiet and fewer obstructions; higher floors may also provide better views.

From guest reviews
Rooms

Request a rear-facing room away from the main road for quieter nights, but expect car-park or apartment-block views.

From guest reviews
Rooms

Choose a rear-facing room for better sleep; it is quieter but lacks the river view.

From guest reviews
Rooms

Request a room away from the elevators to reduce noise, particularly near function rooms or coach-party areas.

From guest reviews
Rooms

Request the sixth floor for good views and quiet; choose a river-facing room there if available.

From guest reviews
Location

Allow roughly 25–40 minutes to walk to the main square, or use the nearby tram or bus for an easier journey.

From guest reviews
Rooms

Avoid rooms beside the lift; request a room several doors away to reduce mechanical clicking and corridor noise.

From guest reviews
Rooms

Choose a back room for greater quiet, but accept a poorer view than front-facing rooms.

From guest reviews
Location

Walk to the nearby shopping centre for shops, a supermarket, and other essentials; it takes about 4–5 minutes.

From guest reviews
Booking

Upgrade to a superior, business or executive room for extras such as a minibar and slippers, especially on the sixth floor.

From guest reviews
Transport

Take a taxi to the main square; reported fares were about €3–£4.

From guest reviews
Dining

Choose half board if you plan to eat at the hotel, as the food was rated highly.

From guest reviews
Rooms

Request room 518, a corner Business Class room overlooking the river, and ask whether a complimentary upgrade is available.

From guest reviews
Rooms

Request the fifth floor for better air conditioning and shower cabins with doors.

From guest reviews
Rooms

Expect no balconies in the hotel, and avoid the building-site side if you plan to sleep late.

From guest reviews
Transport

Use the tram to reach Krakow Old Town, with the main tram station nearby.

From guest reviews
Rooms

Request room 632 for a quiet, well-regarded stay.

From guest reviews
Booking

Specify a non-smoking or smoking room when you book, according to your preference.

From guest reviews
Service

Ask Reception to arrange sightseeing trips and recommend local excursions, especially if you have not booked in advance.

From guest reviews
Rooms

Request a larger-than-standard bed, as single beds are small and sofa beds are less comfortable.

From guest reviews
Rooms

Use the fridge in your room to keep drinks or wine cold.

From guest reviews
Rooms

Keep the windows closed to activate the air conditioning and block outside tram noise.

From guest reviews
Rooms

Ask for a room away from the tram side if early-morning noise bothers you; trams can start around 05:30.

From guest reviews
Rooms

Avoid rooms overlooking the car park or directly above the restaurant, where music may continue late.

From guest reviews
Rooms

Avoid low rooms if you are sensitive to disco or function-area noise.

From guest reviews
Service

Mention a wedding anniversary or other special occasion at check-in to ask about a possible complimentary gesture.

From guest reviews
Dining

Try the hotel restaurant during your stay.

From guest reviews
Pool & Beach

Skip this hotel if access to a spa and pool is a priority.

From guest reviews
Pool & Beach

Wear non-slip footwear in the spa changing rooms because the floor becomes slippery when wet.

From guest reviews
Pool & Beach

Sign up well in advance if you want to use the swimming pool.

From guest reviews
Tips & Tricks

Buy snacks from the reception area and pay using its honesty box.

From guest reviews
Tips & Tricks

Use the complimentary bottled water supplied with the tea and coffee facilities.

From guest reviews
Tips & Tricks

Bring UHT milk or creamer if you prefer it with in-room tea or coffee.

From guest reviews
Dining

Take advantage of the breakfast buffet’s takeaway cups for hot drinks to go.

From guest reviews
Dining

Arrive before 08:30 or after 09:00 to avoid the busiest breakfast period.

From guest reviews
Rooms

Bring earplugs or earbuds if you are sensitive to outside noise.

From guest reviews
Rooms

Request room 517 if you want a particularly large room.

From guest reviews
Rooms

Request room 410 for a good river view.

From guest reviews
Rooms

Request room 640 for a river view.

From guest reviews
Rooms

Ask for room 420 if you want a spacious suite with a large bathroom and comfortable bedroom.

From guest reviews
Rooms

Consider paying for a suite upgrade, which was reported to be worth the extra cost.

From guest reviews
Rooms

Avoid rooms ending in 02 if possible.

From guest reviews
Rooms

Request room 636 for a high-floor river view.

From guest reviews
Rooms

Try room 432 for a quiet front-facing room.

From guest reviews
Activities

Buy a hop-on hop-off bus ticket at the hotel if you want an easy sightseeing option.

From guest reviews
Transport

Download the Bolt app before relying on taxis.

From guest reviews
Transport

Compare Uber fares with local taxis, as Uber was reported to be cheaper.

From guest reviews
Activities

Explore the Jewish museum, Ghetto Heroes Square, and the New Jewish Cemetery for a history-focused itinerary.

From guest reviews
Location

Visit Schindler’s museum, which is conveniently close to the hotel.

From guest reviews
Service

Carry your room key for elevator access, as the lifts are security controlled.

From guest reviews
Tips & Tricks

Expect early-morning noise from apartment construction behind the hotel.

From guest reviews
Tips & Tricks

Use the free Wi-Fi in the lobby and on floor 1, or book a Business Class room for in-room access.

From guest reviews
Tips & Tricks

Insert the room card into the slot just inside the door to activate the electricity.

From guest reviews
Location

Book trips in town for cheaper prices.

From guest reviews
Pool & Beach

Use the hotel’s pool during your stay.

From guest reviews
Rooms

Request non-plastic bed sheets if that matters to you.

From guest reviews
Rooms

Expect warmer-than-usual air conditioning compared with typical U.S. hotels.

From guest reviews
Rooms

Request a room away from weekend stag-night groups for quieter nights.

From guest reviews
Rooms

Request an even-numbered room at the end of a high-floor corridor for views; odd-numbered rooms overlook the car park and yard.

From guest reviews
Rooms

Choose a twin room if you need more space, as twin rooms are larger than doubles.

From guest reviews
Rooms

Ask for a corner room.

From guest reviews
Rooms

Request room 538 for a river view.

From guest reviews
Rooms

Request room 606 for its excellent river view and walk-in shower cubicle.

From guest reviews
Rooms

Choose the second floor if you prefer a quieter level and easier elevator access.

From guest reviews
Tips & Tricks

Check the window opening carefully if travelling with children, as some windows open widely without safety locks.

From guest reviews
Tips & Tricks

Try the bathroom’s bird-song feature, which can be turned on for a quirky touch.

From guest reviews
Transport

Use the hotel’s convenient, secure parking if you are driving.

From guest reviews
Location

Allow for a 20-minute walk or a tram ride into town.

From guest reviews
Transport

Budget around 15 zloty for a taxi into town and confirm the fare to avoid being charged 28 zloty.

From guest reviews
Transport

Book the hotel’s airport transfer instead of a taxi; it cost 120 zloty each way.

From guest reviews
Activities

Hire bikes from reception to explore the area.

From guest reviews
Activities

Use the spa for well-priced treatments.

From guest reviews
Rooms

Ask reception for a DVD player if you need one.

From guest reviews
Booking

Email the hotel before arrival with your request for a quiet room.

From guest reviews
Rooms

Allow for limited space when booking a triple room.

From guest reviews
Rooms

Choose a corner room for more space and two windows.

From guest reviews
Rooms

Avoid room 404 if you want a river-view room.

From guest reviews
Rooms

Choose room 322 for a large room with river views.

From guest reviews
Rooms

Book suite 620 for a quiet stay with good river views.

From guest reviews
Rooms

Ask for room 410 for a river view, or room 412 if you want both a bath and shower.

From guest reviews
Rooms

Consider rooms 528, 530 or 532 for large layouts, opening windows and river views.

From guest reviews
Rooms

Request room 401 for a quiet river-view room.

From guest reviews
Rooms

Ask for room 534 if you want a river view away from the lifts.

Add your tip

About Hotel Galaxy

Hotel Galaxy is a sizeable, contemporary Krakow base with a calmer, greener feel than a stay in the medieval centre itself. Its real draw is the wellness side: after a day of sightseeing, there is an indoor pool with a current system, whirlpool, steam and dry saunas, a fitness room and spa facilities. With 205 rooms, substantial event space and a large terrace, it is set up as comfortably for conferences and celebrations as for city breaks.

The hotel sits by the Vistula, between Krakow’s historic sights and the former industrial area across the river. Kazimierz, Schindler’s Factory and the Old Town are all within reach, while trams, taxis and nearby shopping make getting around straightforward. It is a practical choice for drivers too, with both covered and open-air parking, and accessible facilities are available. Families, business travellers and guests wanting a pool will find more here than at many central boutique hotels.

Guests regularly appreciate the helpful front-desk team, generous breakfast buffet and chance to unwind in the pool or hotel bar. The location earns praise for being convenient without feeling as hectic as the Main Square, though it suits travellers happy to walk a little or use public transport to reach the heart of the old city.

Facilities

  • 24-hour check-in
  • 24-hour front desk
  • 24-hour security
  • Airport transportation
  • ATM on site
  • Baggage storage
  • Banquet room
  • Bar / lounge
  • Body wrap
  • Books, DVDs, music for children
  • Breakfast available
  • Breakfast buffet
  • Breakfast in the room
  • Business Center with Internet Access
  • Complimentary tea
  • Concierge
  • Conference facilities
  • Couples massage
  • Dry cleaning
  • Express check-in / check-out
  • Facial treatments
  • First aid kit
  • Fitness / spa locker rooms
  • Fitness Center with Gym / Workout Room
  • Foot bath
  • Foot massage
  • Free High Speed Internet (WiFi)
  • Full body massage
  • Gift shop
  • Hammam
  • Hand massage
  • Head massage
  • Heated pool
  • Highchairs available
  • Hot tub
  • Indoor play area for children
  • Indoor pool
  • Ironing service
  • Kids' meals
  • Laundry service
  • Makeup services
  • Manicure
  • Massage
  • Meeting rooms
  • Neck massage
  • Newspaper
  • Non-smoking hotel
  • Paid private parking on-site
  • Parking garage
  • Pedicure
  • Pets Allowed ( Dog / Pet Friendly )
  • Pool
  • Pool / beach towels
  • Restaurant
  • Salon
  • Sauna
  • Shoeshine
  • Spa
  • Special diet menus
  • Steam room
  • Taxi service
  • Umbrella
  • Vending machine
  • Waxing services
  • Wifi
  • Wine / champagne

Good to know

Price range
$101 - $175
Rooms
205
Hotel class
4-star
Style
Great View · Green
WiFi
Free

Location

Ul. Gesia 22A, Krakow, 31-535, PL