Hotel Alexander, Krakow

★★★ Family · Modern
Krakow

Guest ratings

Location9.4
Cleanliness8.6
Service8
Value8.6
Rooms7.8
Sleep quality8
3-star 38 rooms from $85

What guests mention

the main square old town great hotel city break scrambled eggs continental style would stay here again salt mines stayed here for nights just round the corner excellent location quiet street

Guests tend to see Hotel Alexander as a well-priced, dependable choice for Krakow, particularly for its calm street near the Old Town and main attractions. Rooms are widely described as clean, roomy and comfortable, and the staff receive frequent credit for being helpful and pleasant. Breakfast is a highlight for many, with both continental items and hot dishes available. The main recurring drawback is that pillows can be disappointing, though this appears to be a minor issue beside the hotel’s convenient setting and restful atmosphere.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Hotel Alexander — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Book directly with the hotel for potentially better rates, and specify that you want the main hotel rather than the annex.

Transport

Use the limited parking spaces in front or around the side and back of the building.

Rooms

Request a rear-facing room or the quietest available room to reduce traffic and train noise.

Dining

Have breakfast before 9am or outside peak times, as the restaurant can become busy and queues may form.

Activities

Explore the city on foot and bring comfortable walking shoes, plus a map for longer sightseeing days.

Location

Walk left from the hotel for about five minutes to reach the main square, with shops, cafés, and a supermarket nearby.

Service

Leave towels on the floor when you want them changed daily.

Tips & Tricks

Bring your preferred tea, coffee, and milk, as rooms may provide sachets and a kettle but no proper milk.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Hotel Alexander.

Sort
From guest reviews
Rooms

Request a rear or car-park-facing room for greater quiet and less road noise, though the view may be less attractive.

From guest reviews
Rooms

Request a rear-facing room or the quietest available room to reduce traffic and train noise.

From guest reviews
Rooms

Request a high-floor room, preferably toward the rear or in the new block, to reduce noise from corridors and upstairs rooms.

From guest reviews
Rooms

Request a room in the main hotel rather than the annexe, which may be unsafe and significantly less comfortable.

From guest reviews
Tips & Tricks

Bring your preferred tea, coffee, and milk, as rooms may provide sachets and a kettle but no proper milk.

From guest reviews
Rooms

Request a front-facing fourth-floor room for church and rooftop views, but expect possible traffic noise.

From guest reviews
Location

Walk left from the hotel for about five minutes to reach the main square, with shops, cafés, and a supermarket nearby.

From guest reviews
Rooms

If assigned a front-facing room, keep the windows closed because traffic can be noisy, despite the double glazing.

From guest reviews
Dining

Have breakfast before 9am or outside peak times, as the restaurant can become busy and queues may form.

From guest reviews
Activities

Explore the city on foot and bring comfortable walking shoes, plus a map for longer sightseeing days.

From guest reviews
Transport

Use the limited parking spaces in front or around the side and back of the building.

From guest reviews
Rooms

Avoid rooms facing Garbarska, the entrance, or the garden seating area because smokers and late activity can create noise and smoke.

From guest reviews
Tips & Tricks

Refill your water bottle at the complimentary dispenser on your floor.

From guest reviews
Rooms

Upgrade to a modern or larger room, as standard rooms can feel outdated.

From guest reviews
Rooms

Specify the main hotel rather than the annex when booking, as annex rooms may be marketed differently from standard rooms.

From guest reviews
Rooms

Request a low-floor room and confirm lift and breakfast-room accessibility if you have mobility or health concerns.

From guest reviews
Tips & Tricks

Ask for extra pillows or bring your own if you prefer a particular pillow.

From guest reviews
Location

Stay here for a quieter base just outside the busiest area, while remaining within a 5–10-minute walk of the centre.

From guest reviews
Rooms

Confirm that your room has working air conditioning for summer stays.

From guest reviews
Rooms

Avoid rooms 441–444 in winter because of reported noise, despite one recommendation specifically favouring room 444.

From guest reviews
Dining

Plan evening drinks or meals elsewhere because the hotel has no bar or evening restaurant.

From guest reviews
Rooms

Ask for a double bed when booking or checking in.

From guest reviews
Rooms

Avoid rooms beside the elevator.

From guest reviews
Booking

Tell the hotel your arrival time so your room is ready, and note that standard check-in begins at 3pm.

From guest reviews
Booking

Book directly with the hotel for potentially better rates, and specify that you want the main hotel rather than the annex.

From guest reviews
Rooms

Expect the third bed in a triple room to be a pull-out chair bed.

From guest reviews
Activities

Visit the beautiful church on the corner and explore the streets branching from the old square.

From guest reviews
Rooms

Request a double bed explicitly when booking a double room, as twin beds may otherwise be allocated.

From guest reviews
Activities

Book excursions through the hotel when convenient; reserve Auschwitz tours well in advance, while Salt Mine trips may be arranged after arrival.

From guest reviews
Transport

Download Bolt or use one of the plentiful Ubers for airport transfers.

From guest reviews
Rooms

Choose annex rooms 651 or 652 for the quietest position, but confirm the annex is acceptable before booking.

From guest reviews
Service

Keep noise to a minimum between 22:00 and 07:00 under the hotel’s silence policy.

From guest reviews
Tips & Tricks

Use the free Wi-Fi in the foyer and on the first floor.

From guest reviews
Tips & Tricks

Avoid rooms near the stairs because Wi-Fi coverage may be poor there.

From guest reviews
Tips & Tricks

Ask reception for the Wi-Fi password.

From guest reviews
Rooms

Avoid room 13 if noise through the connecting door to room 12 would bother you.

From guest reviews
Rooms

Avoid room 009 if you want a view.

From guest reviews
Rooms

Check the room layout carefully: rooms numbered 5xx are on the first floor near reception, not the top floor.

From guest reviews
Rooms

Avoid room 115.

From guest reviews
Rooms

Ask reception for extra pillows.

From guest reviews
Rooms

Choose a room off the main corridor by the lift for extra quiet, but expect it to be smaller.

From guest reviews
Rooms

Choose a second-floor room for a particularly quiet stay.

From guest reviews
Rooms

Request room 410 or 411.

From guest reviews
Rooms

Ask whether students will be staying on your floor before accepting a room.

From guest reviews
Rooms

Request a higher-floor room to see the painted murals of the town.

From guest reviews
Tips & Tricks

Carry a card rather than much local currency, as credit cards were widely accepted.

From guest reviews
Activities

Visit the cathedral opposite, especially the statue of the crucifixion at its left-hand end.

From guest reviews
Transport

If you cannot book Auschwitz in advance, take the 6:20am bus from the bus station and queue for entry.

From guest reviews
Transport

Use the tram system or walk to the station, both within convenient reach of the hotel.

From guest reviews
Tips & Tricks

Use the complimentary safe at reception for valuables.

From guest reviews
Service

Borrow an umbrella from reception if rain catches you without one.

From guest reviews
Service

Leave towels on the floor when you want them changed daily.

From guest reviews
Tips & Tricks

Bring a travel adapter because rooms reportedly lack USB ports.

From guest reviews
Dining

Request a packed lunch at breakfast when taking a tour to avoid queuing while sightseeing.

From guest reviews
Rooms

Ask whether your room requires using steps, and avoid unsuitable areas if you have difficulty walking.

From guest reviews
Rooms

Avoid the hottest part of the year if you are sensitive to heat, as rooms reportedly lack air conditioning.

From guest reviews
Rooms

Avoid the fourth floor if morning noise from cleaning offices and storage areas would disturb you.

From guest reviews
Rooms

Consider rooms 226, 117, or 229 for bright, quiet rear-facing locations.

From guest reviews
Rooms

Choose room 115 for a quiet position at the end of a corridor.

From guest reviews
Rooms

Avoid rooms 101 and 102.

From guest reviews
Location

Walk about 5–7 minutes to reach the main square.

Add your tip

About Hotel Alexander

Hotel Alexander is a modern, family-friendly base with an easygoing, practical feel—more about comfortable sightseeing days than grand gestures. Air-conditioned rooms come with flat-screen TVs and free Wi-Fi, while the round-the-clock front desk, luggage storage and swift check-in help keep arrivals and departures uncomplicated. Breakfast is included, a welcome head start before a day in Krakow.

The hotel sits on a quieter street within easy reach of the Old Town, with the Main Square and Cloth Hall around 0.3 miles away and Planty Park about 0.6 miles from the door. Cafés, bars and restaurants are close at hand, making it especially handy for a short city escape, families, and first-time visitors who want to explore largely on foot. Private on-site parking is available for an additional charge.

Guests consistently appreciate the combination of a central setting and peaceful nights. Reviews often mention tidy, generously sized rooms, welcoming reception staff and comfortable beds, along with a breakfast that earns particular praise for its continental selection, yogurt and hot options such as scrambled eggs. A few guests find the pillows less convincing, but many say they would happily return for the convenience, cleanliness and good value.

Facilities

  • 24-hour front desk
  • 24-hour security
  • Baggage storage
  • Breakfast buffet
  • Dry cleaning
  • Express check-in / check-out
  • Free breakfast
  • Free High Speed Internet (WiFi)
  • Hiking
  • Ironing service
  • Laundry service
  • Meeting rooms
  • Non-smoking hotel
  • Paid private parking on-site
  • Taxi service
  • Wifi

Good to know

Price range
$85 - $266
Rooms
38
Hotel class
3-star
Style
Family · Modern
WiFi
Free
Also known as
Alexander Hotel Krakow

Location

Ul. Garbarska 18, Krakow, 31-131, PL