Holiday Inn Krakow City Centre By IHG, Krakow

★★★★★ City View · Mid-range
Krakow

Guest ratings

Location9.8
Cleanliness9.8
Service9.6
Value9.4
Rooms9.6
Sleep quality9.4
5-star 236 rooms from $124

What guests mention

great hotel old town premium room perfect location the main square business trip jewish quarter an upgrade recommend this hotel room was spacious breakfast buffet excellent stay

Guests tend to rate this as a strong all-round Krakow base, especially for its walkable position near the Old Town, central square and major sights. Rooms are widely described as roomy, clean and properly equipped, while staff receive frequent credit for being pleasant and willing to help. Breakfast is a particular highlight, with plenty of choice. A few visitors have noticed small signs of wear, such as marked carpeting, and on-site meals and drinks can feel expensive. Even so, most consider the overall stay good value.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Holiday Inn Krakow City Centre By IHG — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Join IHG or book through IHG, then request an upgrade; membership and loyalty status may help secure a premium or executive room.

Transport

Arrange parking in advance or elsewhere; the small hotel garage has limited spaces and costs 90 zloty per night.

Rooms

Choose a higher floor to reduce noise; the fourth and fifth floors were particularly quiet.

Dining

Add breakfast to your stay; the buffet is extensive, includes Polish options, and saves searching for food later.

Activities

Book a massage or spa treatment if you have time; it was considered worthwhile.

Location

Walk to Krakow’s Main Square, Wawel Castle, Cloth Hall, the Old Town, restaurants, and nearby transport from this central base.

Service

Ask the responsive staff for help with special requirements.

Tips & Tricks

Bring Polish zloty for tips and small purchases, and avoid repeated cash withdrawals because fees can be high.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Holiday Inn Krakow City Centre By IHG.

Sort
From guest reviews
Location

Walk to Krakow’s Main Square, Wawel Castle, Cloth Hall, the Old Town, restaurants, and nearby transport from this central base.

From guest reviews
Rooms

Request an executive room for extra space, a king bed, and a quieter, better-equipped stay.

From guest reviews
Booking

Join IHG or book through IHG, then request an upgrade; membership and loyalty status may help secure a premium or executive room.

From guest reviews
Rooms

Request a quiet back- or courtyard-facing room; these tend to be peaceful even when front rooms face the road.

From guest reviews
Dining

Add breakfast to your stay; the buffet is extensive, includes Polish options, and saves searching for food later.

From guest reviews
Rooms

Choose a higher floor to reduce noise; the fourth and fifth floors were particularly quiet.

From guest reviews
Rooms

Request a quiet room at the back, away from the street, lifts, stairwells, and housekeeping cupboards; higher floors may be quieter.

From guest reviews
Dining

Compare the breakfast price with nearby cafés or the town square, especially when it is not included in your room rate.

From guest reviews
Location

Walk to the Main Square in about five to ten minutes, and reach the Jewish Quarter in roughly fifteen minutes.

From guest reviews
Transport

Arrange parking in advance or elsewhere; the small hotel garage has limited spaces and costs 90 zloty per night.

From guest reviews
Dining

Explore every breakfast buffet table and try the cooked-to-order omelettes or egg station.

From guest reviews
Rooms

Ask for a walk-in shower if you have mobility concerns, and take care when stepping in or out of the tub shower.

From guest reviews
Rooms

Ask about the room’s wing, floor, and outlook before accepting it because layouts and views vary considerably.

From guest reviews
Activities

Book a massage or spa treatment if you have time; it was considered worthwhile.

From guest reviews
Transport

From the airport, take the train to Krakow Główny and walk to the hotel, or use Uber or Bolt; the drive takes about 30 minutes depending on traffic.

From guest reviews
Rooms

Request smaller pillows through reception if the standard pillows feel too large.

From guest reviews
Transport

Use Bolt or Uber instead of private taxis, and choose Polish currency when paying by card for a cheaper exchange rate.

From guest reviews
Transport

Check parking availability and cost before driving because hotel parking is limited and relatively expensive.

From guest reviews
Rooms

Request an inward-facing room when booking for quiet; city-centre views are limited.

From guest reviews
Dining

Try the hotel bar’s outdoor seating area at the back, and remember that the bar closes at 11:00 pm.

From guest reviews
Location

Walk about 15 minutes to Kazimierz, Krakow’s beautifully restored Old Jewish Quarter.

From guest reviews
Transport

Take a taxi from Krakow train station for under $10, or expect about 129 PLN from the airport late at night.

From guest reviews
Rooms

Request your preferred bathroom setup at check-in, especially if you want a separate shower rather than a bathtub combination.

From guest reviews
Rooms

Choose a room in the new block for better furnishings and views, but expect a longer walk from reception.

From guest reviews
Rooms

Use the in-room kettle, tea and coffee machine, refrigerator, and complimentary bottled water.

From guest reviews
Booking

Book Auschwitz tours well in advance and confirm that tickets and the tour language are secured.

From guest reviews
Tips & Tricks

Wear comfortable shoes for extensive walking, and choose grippy footwear plus warm layers during winter.

From guest reviews
Tips & Tricks

Bring Polish zloty for tips and small purchases, and avoid repeated cash withdrawals because fees can be high.

From guest reviews
Rooms

Bring your own shampoo if you have blonde or long, thick hair, and pack your own hair dryer if needed.

From guest reviews
Rooms

Ask staff to check the air conditioning during hot weather if it feels weak.

From guest reviews
Rooms

Choose a top-floor room if you want skylights or a chance of good sunset views, but do not expect a guaranteed city view.

From guest reviews
Rooms

Book a deluxe room if you are willing to pay more for additional value and a possible patio outlook.

From guest reviews
Rooms

Book a premium room for more space.

From guest reviews
Transport

Use Krakow’s trains and trams for reliable, good-value transport, and check the tram stop locations for your direction.

From guest reviews
Service

Ask the responsive staff for help with special requirements.

From guest reviews
Rooms

Request room 512 for a quiet back-facing room on the fifth floor.

From guest reviews
Rooms

Request room 501 for a spacious executive-room option on a higher floor.

From guest reviews
Rooms

Avoid floor C if you want to maximize your chances of having a view.

From guest reviews
Rooms

Ask for floor B or C in the older section if you specifically want a street-facing view.

From guest reviews
Rooms

Ask for a room in the new block overlooking the garden for a particularly quiet outlook.

From guest reviews
Service

Pack lighter by using the complimentary toiletries and slippers provided in the room.

From guest reviews
Tips & Tricks

Confirm the exact pickup location before joining an arranged tour.

From guest reviews
Service

Ask the staff to arrange taxis when you need to travel beyond the nearby attractions.

From guest reviews
Booking

Ask about early check-in if you arrive before the scheduled time; it may be available when your room is ready.

From guest reviews
Tips & Tricks

Use the bathroom scale before your return flight if you are concerned about luggage or weight changes.

From guest reviews
Tips & Tricks

Borrow one of the hotel’s large umbrellas during rainy weather.

From guest reviews
Activities

Consider the Owl Cave experience and a classical concert at St Peter’s Church.

From guest reviews
Activities

Visit the Polish Airforce Museum and the waxwork museum while exploring Krakow on foot.

From guest reviews
Activities

Visit the Wieliczka Salt Mine independently by train: walk to the station, buy a return ticket, and walk about two minutes from the mine station.

From guest reviews
Service

Use the water coolers on each floor for drinking water.

From guest reviews
Service

Ask the hotel for a free packed lunch if an early excursion means you will miss breakfast.

From guest reviews
Service

Use the hotel’s baggage storage when arriving early or leaving after checkout.

From guest reviews
Transport

Use trams 3 or 24 to reach Galeria Krakowska and the train station.

From guest reviews
Transport

Take tram 3 from Krakow Główny station to the hotel in about five minutes, or walk in roughly 25 minutes.

From guest reviews
Booking

Ask about adding breakfast to your room rate or paying separately; the reported separate price was about 100 PLN per person.

From guest reviews
Booking

Confirm excursion reservations and tickets directly with the hotel or tour company rather than assuming they are prebooked.

From guest reviews
Booking

Reserve popular restaurants before arrival because the best tables fill quickly.

From guest reviews
Dining

Use the hotel’s halal and kosher dining options if required.

From guest reviews
Dining

Visit Bania Luka opposite the road from St Mary’s Basilica for an inexpensive pint.

From guest reviews
Dining

Reserve Starka Restaurant for Polish cuisine.

From guest reviews
Dining

Walk about five minutes to the Vietnamese restaurant nearby, despite its plain interior.

From guest reviews
Dining

Try Indian Flame just outside the hotel for excellent Indian food.

From guest reviews
Dining

Use the hotel’s restaurant when you want a convenient, reasonably priced dinner without going back out.

From guest reviews
Dining

Avoid peak breakfast crowds between 8:00 and 9:00 am.

From guest reviews
Rooms

Ask for extra milk because the room supply may only cover one coffee.

From guest reviews
Rooms

Request room 603 if you want a quiet room.

From guest reviews
Rooms

Consider room 402 for a peaceful night’s sleep.

From guest reviews
Rooms

Consider room 228 for a large, very quiet room.

From guest reviews
Rooms

Consider a premium room for its high ceilings.

From guest reviews
Tips & Tricks

Bring a warm coat for visits in late October.

From guest reviews
Booking

Compare excursion prices before booking through reception, as they may not always be cheaper.

From guest reviews
Dining

Eat at the bar or restaurant for good-value food.

From guest reviews
Rooms

Ask for room 306 if you want a particularly large, quiet room.

From guest reviews
Rooms

Request a higher-floor room for a better view.

From guest reviews
Rooms

Request a room facing the parking area above the lobby.

From guest reviews
Tips & Tricks

Expect firm mattresses and allow time to adjust if you prefer a softer bed.

From guest reviews
Rooms

Choose a standard room if you are on a budget; it should still provide adequate space and comfort.

From guest reviews
Rooms

Request room 148 if it is available.

From guest reviews
Booking

Book tours before arrival and bring comfortable footwear for the amount of walking involved.

From guest reviews
Tips & Tricks

Put out the Do Not Disturb sign if you want to sleep late, as room staff may knock from 9:00.

From guest reviews
Rooms

Cover the bright blue standby light on the desk lamp at night.

From guest reviews
Rooms

Check the heating before booking if room temperature is important to you.

From guest reviews
Rooms

Avoid room 502 if you are sensitive to nighttime noise until approximately 23:30.

From guest reviews
Rooms

Avoid room 331 if having a view matters to you.

From guest reviews
Rooms

Choose room A-10 for convenient elevator access without noticeable elevator noise.

From guest reviews
Rooms

Consider rooms 222, 223, or B25 for reportedly good room options.

From guest reviews
Rooms

Ask for rooms 504 or 505 if you prefer a private-feeling wing overlooking the car park.

Add your tip

About Holiday Inn Krakow City Centre By IHG

Holiday Inn Krakow City Centre is a polished, dependable base with an easygoing city-hotel feel. It leans practical rather than boutique, but the appeal is in the generous room sizes, well-kept interiors and the sense that everything is set up to make a Krakow stay run smoothly. Higher-category rooms add a little extra comfort for those making a longer visit or celebrating a special break.

Its central Krakow setting puts the Old Town, Main Market Square and Wawel Castle within an easy stroll, while the Jewish Quarter and railway station are also conveniently close. That makes it a particularly useful choice for first-time visitors keen to cover the essentials on foot, as well as business travellers who want a comfortable, reliable hotel between meetings. Day trips, including excursions towards the salt mines, are straightforward to arrange from here.

Guests regularly single out the helpful, welcoming team and the notably clean bedrooms and shared spaces. Many also appreciate the roomy accommodation and substantial morning spread. The occasional worn patch on a carpet is mentioned, and some feel dining and drinks cost more than expected, but the prevailing view is of a comfortable, well-located hotel that delivers good value in a beautiful city.

Facilities

  • 24-hour front desk
  • 24-hour security
  • Airport transportation
  • ATM on site
  • Baggage storage
  • Banquet room
  • Bar / lounge
  • Board games / puzzles
  • Breakfast available
  • Breakfast buffet
  • Breakfast in the room
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Children's television networks
  • Coffee shop
  • Complimentary Instant Coffee
  • Complimentary tea
  • Concierge
  • Conference facilities
  • Couples massage
  • Dry cleaning
  • Express check-in / check-out
  • Facial treatments
  • First aid kit
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet (WiFi)
  • Full body massage
  • Gift shop
  • Highchairs available
  • Hiking
  • Ironing service
  • Kids' meals
  • Laundry service
  • Massage
  • Meeting rooms
  • Neck massage
  • Newspaper
  • Non-smoking hotel
  • Paid private parking on-site
  • Patio
  • Pets Allowed ( Dog / Pet Friendly )
  • Photo copier / fax In business center
  • Restaurant
  • Shared lounge / TV area
  • Shoeshine
  • Snack bar
  • Spa
  • Street parking
  • Taxi service
  • Video game console
  • Water park offsite
  • Wifi

Good to know

Price range
$124 - $266
Rooms
236
Hotel class
5-star
Style
City View · Mid-range
WiFi
Free
Also known as
Holiday Inn Krakow City Hotel Krakow

Location

Ul Wielopole 4, Krakow, 31-072, PL