Request a rear or courtyard-facing room for quieter nights; front rooms can be noisy, especially on weekends.
What guests mention
Guests are drawn above all to Hotel Jan’s superb Old Town position, a very short walk from Kraków’s Main Square, and many find it a charming, welcoming base for a night or longer stay. Spacious rooms, particularly some deluxe options, and useful in-room tea, coffee and fridge facilities are appreciated. The historic setting does come with trade-offs: a few guests mention noise, while air-conditioning performance can be uneven. Overall, it is well liked for character, convenience and room size.
Your stay, step by step
Advice from guests who actually stayed at Hotel Jan — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Email the hotel in advance to make special requests.
Use the nearby street for taxis or trams, since vehicles cannot reach the pedestrian street outside.
Request a rear or courtyard-facing room for quieter nights; front rooms can be noisy, especially on weekends.
Buy ice creams from the 24-hour shop across the street; they cost about 8 zloty and are highly regarded.
Bring your passport or identification when booking excursions, especially trips to the camps.
Take advantage of the pedestrian-street location near the main square, with restaurants and bars close by.
Ring the reception bell for assistance late at night; reception is staffed 24 hours.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Hotel Jan.
Request a balcony or terrace room for extra outdoor space, especially on the upper floors.
Choose a street-facing room for city views and people-watching, but expect more evening noise.
Bring earplugs or close the windows in front-facing rooms, particularly on weekend nights.
Request a quiet inside room at the back, away from the street, when booking or checking in.
Ask for room 1 if you want a large, quiet room with a huge bathroom, but do not expect much of a view.
Pay extra for a superior or deluxe room to get more space and a larger bathroom.
Upgrade to a deluxe double for more space and a good-sized room.
Use the nearby street for taxis or trams, since vehicles cannot reach the pedestrian street outside.
Choose room 24 for its generous size and rooftop terrace with table and chairs.
Choose room 25 for a quiet rear position, but expect no view.
Choose room 5b for a comfortable bed and city view, but note that it is compact and lacks a wardrobe.
Take advantage of the pedestrian-street location near the main square, with restaurants and bars close by.
Allow for a short walk from the taxi drop-off point because the hotel is on a pedestrian street.
Choose room 7 for a street-facing room that may remain comfortable for sleeping.
Choose room 11 for two double beds and a very large bathroom.
Choose room 10 for a larger stay-friendly layout.
Choose room 19 for extra spaciousness.
Request room 15 when booking.
Request room 23 for a rear-facing position away from the main square and a lovely terrace.
Ask for a room away from the elevator if you are sensitive to noise.
Use the convenient supermarket almost opposite the hotel.
Try the nearby cafés for more breakfast variety than the hotel.
Buy ice creams from the 24-hour shop across the street; they cost about 8 zloty and are highly regarded.
Meet larger excursion buses at the end of the road, as they cannot collect passengers directly outside the hotel.
Take bus 300 from the airport to Jubilat for 4 zloty, then walk about ten minutes.
Avoid the hotel transfers because they are extremely overpriced.
Request room 3 at the back of the hotel.
Book Mr Shuttle for airport transfers; the service is professional.
Avoid room 1.
Book excursions through reception if you want to arrange trips from the hotel.
Bring your passport or identification when booking excursions, especially trips to the camps.
Ask the front desk for advice on local sights and tours.
Ring the reception bell for assistance late at night; reception is staffed 24 hours.
State the required room size and bed arrangement clearly, then verify both on the booking confirmation.
Email the hotel in advance to make special requests.
Choose a family room for separate beds at only a modest premium over a twin room.
Choose a double-bed room when travelling alone.
Watch for the step when entering room 20.
Use the blinds in front-facing rooms to block street light at night.
Request a room with a fridge if you need cold storage.
Use the air conditioning during hot weather.
Pack an alternative pillow if you prefer firmer or more supportive bedding.
Ask for a full bath when booking if you prefer one over the excellent shower.
About Hotel Jan
Hotel Jan pairs an exceptionally old Kraków address with an easygoing, mid-range stay. Set within a 600-year-old townhouse, it has the character you hope for in the Old Town—historic walls, tasteful interiors and an intimate scale—while keeping the essentials contemporary. The greenhouse-style breakfast room, filled with plants and exotic trees, is a particularly distinctive touch; below ground, the building’s centuries-old cellars are home to an Irish pub.
You are on Grodzka Street, just moments from the Main Square, with the lanes, churches, restaurants and evening buzz of Kraków’s Old Town immediately outside. Despite that central setting, the hotel is positioned as a quieter base, making it a sensible choice for short city breaks, couples and travellers who want to walk rather than rely on taxis. Reception is staffed around the clock, and rooms may include practical extras such as tea- and coffee-making facilities and a fridge.
Guests especially value being so close to the square and regularly describe the hotel as lovely, with generously sized rooms adding to the appeal. Deluxe rooms and higher-floor stays get a mention from some visitors. As with many historic-centre properties, though, sound can be an issue for lighter sleepers, and opinions on air conditioning are not always consistent. It is best suited to travellers who prioritise an atmospheric Old Town location over the uniformity of a modern chain hotel.
Facilities
- 24-hour front desk
- 24-hour security
- Airport transportation
- Baggage storage
- Breakfast available
- Breakfast buffet
- Concierge
- Dry cleaning
- Free breakfast
- Free High Speed Internet (WiFi)
- Hiking
- Ironing service
- Laundry service
- Non-smoking hotel
- Taxi service
- Wifi
Good to know
Location
Similar hotels nearby
Add your tip