Zafiro Palace Alcudia, Port d'Alcudia

★★★★★ Great View · Luxury
Port d'Alcudia

Guest ratings

Location9
Cleanliness9.4
Service9.2
Value8.2
Rooms9.2
Sleep quality9
5-star 369 rooms from $257

What guests mention

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Guests tend to rate this as a strong choice for a family break, praising its very clean setting, plentiful pools, child-friendly facilities and broad food selection. Spacious, practical rooms and the convenient Port d’Alcudia position also earn frequent approval, while many staff members are remembered for their cheerful manner. Feedback is not entirely uniform: some rooms and furnishings feel a little tired, and noise can disrupt quieter stays. Service can be patchy at busy times, and a number of guests feel the overall experience falls short of the price and five-star label.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Zafiro Palace Alcudia.

Top tips

1
Book the à la carte restaurants as early as possible, using the app two or three days ahead or asking staff on arrival; Italian and Japanese… Dining
2
Book a swim-up room for a spacious terrace and direct pool access, but avoid it if you need privacy or quiet. Rooms
3
Request a pool-view room for a more attractive outlook and convenient access to the hotel facilities; avoid car-park-facing rooms. Rooms
4
Arrive early for the best sunbeds, especially during school holidays; the poolside and kids’ pool loungers fill quickly. Pool & Beach
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From guest reviews
Dining

Book the à la carte restaurants as early as possible, using the app two or three days ahead or asking staff on arrival; Italian and Japanese fill quickly.

From guest reviews
Rooms

Book a swim-up room for a spacious terrace and direct pool access, but avoid it if you need privacy or quiet.

From guest reviews
Rooms

Request a pool-view room for a more attractive outlook and convenient access to the hotel facilities; avoid car-park-facing rooms.

From guest reviews
Pool & Beach

Arrive early for the best sunbeds, especially during school holidays; the poolside and kids’ pool loungers fill quickly.

From guest reviews
Rooms

Request a pool-facing room for the pool outlook, but expect less privacy and potentially more noise than rear-facing rooms.

From guest reviews
Booking

Book a swim-up suite for its large porch and extra outdoor living space, but check the pool’s privacy and depth before paying more.

From guest reviews
Rooms

Upgrade to a top-floor penthouse or suite for a private jacuzzi, terrace, sunbeds and better views; ask about the €40 daily upgrade on arrival.

From guest reviews
Booking

Upgrade to a penthouse suite for a private rooftop terrace and hot tub.

From guest reviews
Booking

Expect a family-focused resort with many children, and choose another hotel if you want a consistently quiet couples’ retreat.

From guest reviews
Rooms

Request a rear-facing room away from pools, bars and entertainment for quieter evenings and better sleep.

From guest reviews
Rooms

Choose block 6 for afternoon or evening sun, proximity to restaurants and a quieter adults-only setting.

From guest reviews
Rooms

Choose a higher-floor room for greater privacy, quieter nights and better views, especially if you do not need child-friendly pool access.

From guest reviews
Rooms

Choose blocks 3–5, particularly block 4, to stay farther from the outdoor stage and evening entertainment.

From guest reviews
Rooms

Choose block 5 for afternoon sun and good distance from the stage, restaurants, bars and reception.

From guest reviews
Dining

Book the à la carte restaurants as soon as you arrive, because popular times fill quickly.

From guest reviews
Rooms

Choose block 6 for afternoon balcony sun, garden views, proximity to reception and restaurants, and a convenient location.

From guest reviews
Rooms

Choose block 4 for afternoon or evening sun, but expect a longer walk to dining areas and reception.

From guest reviews
Rooms

Choose block 5 for proximity to the children’s or pirate pool, but expect more daytime activity.

From guest reviews
Rooms

Choose blocks 5 or 6 for afternoon and evening sun; block 5 also overlooks the kids’ pools.

From guest reviews
Rooms

Choose block 6 for a central location without much noise, away from the children’s pools.

From guest reviews
Rooms

Choose block 4 for distance from reception and quieter surroundings, but check for possible school noise and the longer walk to restaurants.

From guest reviews
Rooms

Request a room in block 1 only if you do not mind evening entertainment noise or want to face the stage.

From guest reviews
Rooms

Choose blocks 5 or 6 for afternoon sunshine and sunsets; select blocks 1–3 instead for morning balcony sun.

From guest reviews
Rooms

Avoid block 1, and possibly block 2, if you want to escape evening entertainment noise.

From guest reviews
Dining

Eat breakfast before 9:00, especially before 8:45, to avoid the busiest period.

From guest reviews
Booking

Compare all-inclusive, half-board, and bed-and-breakfast prices before booking; upgrading on arrival may be more cost-effective.

From guest reviews
Rooms

Choose blocks 1 or 2 for morning sun.

From guest reviews
Rooms

Avoid block 1 if you want afternoon sun or quiet evenings, as it can face the road or outdoor entertainment.

From guest reviews
Rooms

Choose block 3 for morning and early-afternoon sun.

From guest reviews
Pool & Beach

Choose an indoor pool when the outdoor water feels cold, particularly during cooler weather or in May and June.

From guest reviews
Rooms

Check the bathroom layout before booking, because some rooms have open-plan bathrooms with limited privacy.

From guest reviews
Rooms

Upgrade to at least a swim-up suite, or choose a penthouse/top-tier room with a rooftop terrace and outdoor jacuzzi.

From guest reviews
Tips & Tricks

Pack mosquito spray, especially during warmer months.

From guest reviews
Booking

Visit in September or during the Easter holidays for milder weather and fewer crowds.

From guest reviews
Rooms

Choose a ground-floor room for an enormous balcony and direct access to a swimming pool.

From guest reviews
Dining

Try La Veranda for a quieter breakfast, and avoid the busiest breakfast period around 8–10am.

From guest reviews
Booking

Book a suite rather than a junior suite for older children, while younger children can fit comfortably in a junior suite.

From guest reviews
Transport

Use the available private or free parking if you arrive by car.

From guest reviews
Dining

Choose all-inclusive if you expect to eat and drink frequently; otherwise, half-board may offer better value.

From guest reviews
Transport

Take a taxi or bus from the airport, and avoid the hotel’s third-party coach transfer; ask the hotel about arranging a private transfer instead.

From guest reviews
Rooms

Request a room away from the reception, lobby and restaurants if you are sensitive to noise.

From guest reviews
Rooms

Choose block 5 for afternoon-to-evening sun on a swim-up terrace; the patio can become very hot.

From guest reviews
Rooms

Choose block 3 for a quieter exterior-facing room with morning sun, or a pool-facing room for convenience.

From guest reviews
Transport

Use the hotel’s plentiful free on-site parking if you are hiring a car.

From guest reviews
Rooms

Choose block 5 or 6 for swim-up rooms with more afternoon sun; block 6 is closest to the children’s pool.

From guest reviews
Pool & Beach

Use the side pools for a quieter place to relax, and move farther from the cabanas to avoid splashes from the afternoon pool float.

From guest reviews
Location

Walk to Alcudia Old Town in about 20 minutes, and take a bus to visit Port de Pollença.

From guest reviews
Pool & Beach

Place your towel on a sunbed before breakfast if you want to reserve a preferred spot.

From guest reviews
Pool & Beach

Use the pool bar, but expect simple, undersized cocktails rather than full-strength mojitos or piña coladas.

From guest reviews
Tips & Tricks

Bring or buy Nespresso capsules because coffee supplies incur an additional charge, even with all-inclusive.

From guest reviews
Location

Walk to Alcudia beach, shopping, restaurants and the Sunday Market, all conveniently close to the hotel.

From guest reviews
Rooms

Request a room away from the auditorium and evening entertainment for quieter nights.

From guest reviews
Rooms

Request a mountain-facing room for a quieter outlook away from the pool and show facilities.

From guest reviews
Tips & Tricks

Pack a blackout travel blind and plug-in night-light to avoid disturbing children during nighttime bathroom trips.

From guest reviews
Location

Walk about five minutes to the beach, but be aware that the water near the port may become sludgy and smell of sulphur.

From guest reviews
Pool & Beach

Follow the 40-minute sunbed rule and avoid leaving belongings unattended longer, as items may be confiscated.

From guest reviews
Dining

Arrive at the buffet early, especially with hungry children, as dinner opens at 6pm and late arrivals may find less choice.

From guest reviews
Rooms

Request a pool-facing room for the view, but expect more noise; block 4 is quieter but about 100 metres from the entrance.

From guest reviews
Rooms

Check the room’s orientation before booking if balcony sunshine matters, because some balconies lose sun by late morning.

From guest reviews
Tips & Tricks

Do not bring pool towels, as towels are supplied.

From guest reviews
Rooms

Choose buildings 4–6 for pool views; buildings 1–3 also have rear rooms overlooking a parking area.

From guest reviews
Rooms

Request sun or shade based on preference; buildings 4–5 are quieter, while buildings 1–2 provide a walkway to the gate.

From guest reviews
Rooms

Book a top-floor room for broad views; city-facing rooms overlook a large parking lot with no nearby buildings.

From guest reviews
Rooms

Request rooms 1301 or 1302 in building 1 for mountain views from the front and sea views from the back.

From guest reviews
Rooms

Choose block 4 for a quiet pool-view room, but confirm its distance from dining facilities before booking.

From guest reviews
Rooms

Choose a swim-up room in block 1 for a shallower, quieter pool and better connections, avoiding rooms 1 and 12 at the ends.

From guest reviews
Rooms

Request a first-floor room facing the surroundings for a hedge-screened view of the parking area.

From guest reviews
Rooms

Check the bathroom layout before booking a family suite, as some have no bathroom door and an open view into the bedroom.

From guest reviews
Pool & Beach

Check the swim-up pool depth before booking, as some pools are approximately 1.15 metres deep.

From guest reviews
Dining

Reserve restaurant meals early because availability is limited.

From guest reviews
Dining

Order takeaway food from the snack bar for young children eating early, and take a bottle of wine to your room.

From guest reviews
Rooms

Request room 5101 for afternoon sun.

From guest reviews
Rooms

Request room 1311 in block 1 for views across the grounds and hills.

From guest reviews
Rooms

Request penthouse room 5309 in block 5 for a well-regarded room.

From guest reviews
Rooms

Request room 6108 for garden views and evening sun.

From guest reviews
Booking

Ask about room upgrades at check-in; a swim-up suite was available for €25 extra per day.

From guest reviews
Rooms

Request penthouse room 5310 for a highly rated stay.

From guest reviews
Rooms

Request penthouse room 7201 for an especially good suite.

From guest reviews
Service

Check every item on your bill carefully, because mistakes have occurred on multiple party bills.

From guest reviews
Tips & Tricks

Bring extra tea bags, as only a few may be provided initially.

From guest reviews
Pool & Beach

Use the bottom pool with swimming lanes if you prefer heated water.

From guest reviews
Location

Choose Alcudia beach over the port if you want the more appealing nearby area.

From guest reviews
Location

Walk to Alcudia Old Town in about 15 minutes or take a taxi in roughly 3 minutes.

From guest reviews
Rooms

Choose a first-floor Royal Suite if you want a single-level layout that makes supervising children easier.

From guest reviews
Rooms

Choose a ground-floor room near the main restaurant for easier access and the possibility of walking directly into a pool.

From guest reviews
Rooms

Choose a two-bedroom room if you need extra space, subject to your budget.

From guest reviews
Booking

Consider half board if you prefer dining at the hotel, but compare it with nearby restaurant prices.

From guest reviews
Dining

Eat outside the hotel for better value, with several restaurants within a 5–10-minute walk.

From guest reviews
Dining

Try the excellent sushi à la carte restaurant.

From guest reviews
Activities

Try the ESA Soccer Academy, about a 15-minute walk away, for a well-run and good-value activity.

From guest reviews
Transport

Hire a car to explore Mallorca beyond Alcudia.

From guest reviews
Location

Visit the local market on Sunday or Tuesday.

From guest reviews
Tips & Tricks

Check charges posted to your room promptly, as an incorrect €30 drinks charge has been reported.

From guest reviews
Tips & Tricks

Bring snacks for a late arrival, as the restaurants may be closed and nothing may be available in the room.

From guest reviews
Rooms

Bring an HDMI cable if you want to stream from your own device, as the televisions cannot connect through Wi-Fi.

From guest reviews
Rooms

Avoid ground-floor rooms if you are travelling with young children.

From guest reviews
Rooms

Choose a room with a small kitchen for useful extra preparation and storage space.

From guest reviews
Rooms

Avoid swim-up rooms in May and June, when the water may be too cold to use comfortably.

From guest reviews
Rooms

Book a suite with a roof terrace and Jacuzzi if you want the most spacious room setup.

From guest reviews
Rooms

Book private-pool rooms 6001–6009 for afternoon sunshine.

From guest reviews
Rooms

Request a courtyard-facing room for a more enclosed hotel outlook.

From guest reviews
Rooms

Choose a high-floor room facing the town or mountains if you prefer an external view over the pool.

From guest reviews
Rooms

Request block 4 for a quieter location away from the evening entertainment.

From guest reviews
Booking

Choose bed and breakfast if your family plans to eat out, as several restaurants are close to the hotel.

From guest reviews
Dining

Use the breakfast coffee machines instead of the coffee served in carafes.

From guest reviews
Dining

Keep checking the restaurant booking system for cancellations if your preferred à la carte time is unavailable.

From guest reviews
Pool & Beach

Bring a shorty wetsuit for children who feel the cold, as the pools can be chilly even when the sun is out.

From guest reviews
Transport

Use the local buses for inexpensive travel, but expect the Porto Pollenca bus to be crowded.

Add your tip

About Zafiro Palace Alcudia

Zafiro Palace Alcudia is a polished, family-minded resort that puts the emphasis on pool time, easy-going dining and space to spread out. Its collection of swimming areas gives the property a lively holiday-village feel, from children’s water play and a pirate-ship feature to swim-up options for a more indulgent afternoon. Accommodation is generally roomy and well supplied, with swim-up rooms and junior penthouses among the options for guests wanting a little extra privacy or outdoor space.

Set in Port d’Alcudia, the hotel makes a handy base for beach days and for exploring Majorca’s north coast. The old town is within reach for a change of scene, while the resort itself is particularly convenient for parents travelling with young children: there is a kids’ club, dedicated pool space and evening entertainment. Dining ranges from the Market Buffet to à la carte venues such as La Veranda, and both half-board and all-inclusive stays are available.

Guests regularly single out the spotless grounds, generous rooms and warm, welcoming staff. Families especially appreciate how much there is to do without leaving the hotel. The more mixed feedback concerns the occasional wait or uneven service, noise around busy areas and décor that some feel could use refreshing. A few visitors also question whether every part of the experience consistently matches five-star expectations, but many still leave feeling well looked after and keen to return.

Facilities

  • 24-hour front desk
  • 24-hour security
  • Adult pool
  • Aerobics
  • Airport transportation
  • Baggage storage
  • Banquet room
  • Bar / lounge
  • Beach
  • Breakfast buffet
  • Children Activities (Kid / Family Friendly)
  • Children's playground
  • Coffee shop
  • Concierge
  • Conference facilities
  • Couples massage
  • Dry cleaning
  • Entertainment staff
  • Evening entertainment
  • Facial treatments
  • Fitness / spa locker rooms
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet (WiFi)
  • Free parking
  • Full body massage
  • Hand massage
  • Heated pool
  • Highchairs available
  • Hot tub
  • Indoor pool
  • Infirmary
  • Ironing service
  • Kid-friendly buffet
  • Kids club
  • Kids pool
  • Kids' outdoor play equipment
  • Laundry service
  • Manicure
  • Massage
  • Meeting rooms
  • Mini golf
  • Outdoor dining area
  • Outdoor pool
  • Pedicure
  • Pool
  • Pool / beach towels
  • Poolside bar
  • Private pool
  • Restaurant
  • Rooftop terrace
  • Sauna
  • Snack bar
  • Spa
  • Steam room
  • Street parking
  • Strollers
  • Sun loungers / beach chairs
  • Sun umbrellas
  • Swimup bar
  • Table tennis
  • Video game console
  • Wifi

Good to know

Price range
$257 - $941
Rooms
369
Hotel class
5-star
Style
Great View · Luxury
WiFi
Free

Location

Carrer del Camí Reial Al Moll, 2, Port d'Alcudia, 07400, ES