Zafiro Menorca, Ciutadella

★★★★ Charming · Green
Ciutadella

Guest ratings

Location8.4
Cleanliness9
Service9.4
Value8.6
Rooms8.4
Sleep quality8.4
4-star 172 rooms from $88

What guests mention

bouncy castle pirate ship main pool swim up room pool bar family holiday self catering young children kids club evening entertainment mini club entertainment team

Guests generally come away pleased, particularly families: the hotel is kept very clean, staff are welcoming, and the pools, children’s areas, club and evening activities give youngsters plenty to do. Its setting near the marina, beaches and local sights is a plus, while the apartments are often considered generously sized and useful for independent stays. On the other hand, some feel the interiors are due for a refresh, and the busiest pool and entertainment periods can be loud. A few also flag costly add-ons and the airport distance as drawbacks.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Zafiro Menorca — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Email the hotel before arrival requesting a quiet room away from the entertainment stage, pool and main road.

Transport

Hire a car to explore Menorca’s beaches; most destinations are under an hour away, and parking is relatively easy.

Rooms

Choose block 2 for a quieter location away from the main road, with morning balcony sun and nearby children’s facilities.

Dining

Eat lunch at the pool-bar restaurant for table service and menu choices beyond the buffet; go before 1pm or after the rush.

Pool & Beach

Skip the early sunbed rush; loungers are generally available throughout the day, particularly around the smaller pools and splash park.

Activities

Use the adult-only pool if you are over 18, and explore the different family pools and splash areas.

Location

Walk to the lighthouse for spectacular sunset views; it is less than 10 minutes away.

Service

Use the hotel Wi-Fi, which works well throughout the property.

Tips & Tricks

Bring insect repellent, as mosquitoes can cause severe bites or allergic reactions.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Zafiro Menorca.

Sort
From guest reviews
Rooms

Request a ground-floor room if you have children, a pram or pushchair because the apartment blocks have no lifts; balconies may also be larger.

From guest reviews
Rooms

Request a ground-floor room if you have a buggy or heavy luggage; there are no lifts, and some rooms have larger terraces, gardens or hammocks.

From guest reviews
Rooms

Request Block 2 for the quietest location, close to the pirate pool and still convenient for the resort.

From guest reviews
Rooms

Choose Blocks 1 or 2 for a quieter setting away from the main pool and evening entertainment.

From guest reviews
Rooms

Choose an upper-floor room for fewer ants and less noise from rooms above, but expect to carry luggage upstairs.

From guest reviews
Rooms

Request a pool-view room for the prettiest outlook, but expect more daytime or evening noise near the entertainment stage.

From guest reviews
Pool & Beach

Skip the early sunbed rush; loungers are generally available throughout the day, particularly around the smaller pools and splash park.

From guest reviews
Rooms

Choose block 2 for a quieter location away from the main road, with morning balcony sun and nearby children’s facilities.

From guest reviews
Rooms

Request a pool-facing room for attractive views and convenient access, especially in Blocks 3 or 4.

From guest reviews
Booking

Email the hotel before arrival requesting a quiet room away from the entertainment stage, pool and main road.

From guest reviews
Dining

Eat lunch at the pool-bar restaurant for table service and menu choices beyond the buffet; go before 1pm or after the rush.

From guest reviews
Rooms

Book a swim-up room if you have young children who nap; the extra space is useful, though the pools are shared and not fully private.

From guest reviews
Rooms

Choose Block 2 for a quieter location away from the main pool and entertainment, but expect some early road traffic.

From guest reviews
Rooms

Consider a swim-up room for a furnished patio and shared private pool, especially with children who swim confidently.

From guest reviews
Rooms

Avoid rooms facing the main road and request a garden-facing room instead to reduce early-morning and nighttime traffic noise.

From guest reviews
Rooms

Choose the rear or upper floors of block 4 for a peaceful, secluded room, but avoid road-facing rooms if traffic bothers you.

From guest reviews
Rooms

Avoid pool-facing rooms if you prefer quiet, as daytime activity and evening entertainment can be noisy.

From guest reviews
Rooms

Request block 1 when travelling with young children; it is near the pirate pool and children’s facilities and away from evening entertainment.

From guest reviews
Rooms

Choose an upper-floor room for greater quiet and, in blocks 2 and 3, potentially more space; avoid this option if stairs are difficult.

From guest reviews
Rooms

Request a ground-floor room if you have mobility difficulties or a pram; there are no lifts, and ground floors have larger terraces but may hear upstairs noise.

From guest reviews
Rooms

Choose Block 4 for proximity to reception, the main facilities and pool, while accepting possible evening entertainment noise.

From guest reviews
Rooms

Avoid road-facing or sea-view rooms if you want to keep doors open, as nearby roads can be busy and loud.

From guest reviews
Rooms

Ask for a room away from the entertainment area or on the complex’s edge for a quieter evening.

From guest reviews
Rooms

Choose a garden room for extra outdoor space, including a hammock and sunbeds.

From guest reviews
Location

Walk to the lighthouse for spectacular sunset views; it is less than 10 minutes away.

From guest reviews
Rooms

Avoid rooms beside the stage or main pool if you need quiet evenings, as entertainment can continue until 11pm.

From guest reviews
Rooms

Request Block 1 for access to the pirate pool, children’s pool and dining room, with some quieter first-floor options.

From guest reviews
Pool & Beach

Collect pool towels with the provided voucher near the pirate pool, changing them during the stated hours or up to three times weekly.

From guest reviews
Rooms

Choose Block 3 for a pool-facing room, but avoid it with young children if daytime and evening noise is a concern.

From guest reviews
Dining

Avoid peak buffet times by eating early or later, as queues and table shortages are more likely during busy periods.

From guest reviews
Rooms

Avoid block 3 if quiet matters; pool-facing rooms can be noisy, and one tip reports weaker cable reception there.

From guest reviews
Location

Choose block 4 for the shortest walk to reception, the hotel bar, pools and restaurant.

From guest reviews
Pool & Beach

Ask reception for pool towels instead of bringing your own; reports mention a €10 deposit and replacements every three days.

From guest reviews
Transport

Catch the bus to Ciutadella from the pharmacy by the marina, before it fills at the hotel; the journey is cheap and easy.

From guest reviews
Location

Shop at the nearby supermarkets, including three within easy walking distance if you are self-catering.

From guest reviews
Tips & Tricks

Bring insect repellent, as mosquitoes can cause severe bites or allergic reactions.

From guest reviews
Transport

Hire a car to explore Menorca’s beaches; most destinations are under an hour away, and parking is relatively easy.

From guest reviews
Pool & Beach

Expect pool temperatures to vary by weather and season; pools may feel cold before June but warm significantly in hotter periods.

From guest reviews
Pool & Beach

Do not bring inflatables, as they are not allowed in the main pool and the hotel provides other pool equipment.

From guest reviews
Location

Spend time in Ciutadella, using bus 65 or a taxi from reception for about €14.

From guest reviews
Location

Walk to the beach, but arrive early because it can become crowded.

From guest reviews
Location

Walk to the marina, roughly 7–15 minutes away, and follow the coastal route where possible.

From guest reviews
Booking

Budget for the tourist tax at checkout to avoid an unexpected final charge.

From guest reviews
Dining

Choose all-inclusive for the widest food and drink options; half board may be preferable to self-catering outside peak season.

From guest reviews
Rooms

Plan for basic, compact rooms, but expect them to be clean.

From guest reviews
Rooms

Avoid rooms beneath trees, as balconies may be unusable for sitting or drying towels.

From guest reviews
Rooms

Request a quiet perimeter room away from the main pool and entertainment areas.

From guest reviews
Pool & Beach

Bring earplugs if you go to bed early, as music and evening entertainment can be loud.

From guest reviews
Pool & Beach

Use the sun loungers outside school holidays, and remember that towels cannot be reserved before 9am.

From guest reviews
Rooms

Skip the garden-room upgrade if you prioritise value, as a standard suite may provide more outdoor space.

From guest reviews
Tips & Tricks

Bring your own shampoo, conditioner, tea, and coffee; rooms do not provide tea or coffee, but they have a fridge with a small freezer.

From guest reviews
Activities

Bring water shoes for the water-bubble pool, which can become busy.

From guest reviews
Tips & Tricks

Pack non-slip shoes for children around the pool, but leave pool towels at home because the hotel provides them.

From guest reviews
Dining

Choose all-inclusive for strong value and dietary options, including gluten-free and dairy-free choices.

From guest reviews
Booking

Budget for cot, safe and tourist-tax charges before booking.

From guest reviews
Booking

Email the hotel before arrival with special requests, such as a quiet, ground-floor or sunny-balcony room.

From guest reviews
Tips & Tricks

Bring insect repellent for use around the rooms and resort.

From guest reviews
Location

Allow extra time with a pram because paths and pavements outside the resort are uneven and have few dropped kerbs.

From guest reviews
Rooms

Choose block 1 for easy access to the pirate ship pool and kids’ areas, especially with very young children.

From guest reviews
Activities

Walk part of the Cami de Cavalls, especially the beautiful route heading east from Cala’n Bosch.

From guest reviews
Rooms

Account for a road between the main hotel and buffet restaurant; traffic is light, with fewer than 20 cars daily.

From guest reviews
Booking

Choose all-inclusive if you plan to spend most of your holiday at the hotel.

From guest reviews
Activities

Use the adult-only pool if you are over 18, and explore the different family pools and splash areas.

From guest reviews
Dining

Try an iced frappe or an amaretto and Coke.

From guest reviews
Location

Walk into the local town for its small beach, modern shops and nearby harbour, especially in the evening.

From guest reviews
Transport

Compare private-transfer and car-hire prices before arrival, as hiring a car may cost less for a short break.

From guest reviews
Transport

Take a taxi to Ciutadella for approximately €15 each way.

From guest reviews
Rooms

Choose Block 3 for a swim-up room with a small garden and patio overlooking the pool.

From guest reviews
Pool & Beach

Avoid the main pool around 3–3:30pm if you dislike loud music, particularly opposite the pool bar.

From guest reviews
Rooms

Request a room away from the main road to reduce traffic noise from the neighbouring resort.

From guest reviews
Service

Carry your room key whenever ordering drinks at the bar.

From guest reviews
Rooms

Request rooms 2002 to 2025 for a quiet location away from the pool areas.

From guest reviews
Rooms

Request room 2127 for a particularly quiet position at the end of the complex.

From guest reviews
Rooms

Avoid room 4101 if you go to bed early.

From guest reviews
Service

Download the Zafiro app before or during your stay.

From guest reviews
Service

Use the hotel Wi-Fi, which works well throughout the property.

From guest reviews
Transport

Take bus 65 to Ciutadella for a worthwhile day trip.

From guest reviews
Tips & Tricks

Pack paracetamol because there is no local pharmacy and supermarkets may not sell it.

From guest reviews
Transport

Allow around 50 minutes for the airport transfer to the hotel.

From guest reviews
Booking

Ask how self-catering charges work because purchases are added to your room and settled at departure.

From guest reviews
Activities

Visit Lithica on an overcast day for an interesting local attraction.

From guest reviews
Rooms

Request a garden-facing room rather than a pool-facing room for a quieter outlook.

From guest reviews
Activities

Watch the sunset at the lighthouse, about five minutes from the hotel.

From guest reviews
Rooms

Request a room at the rear of block 4 for peace and quiet.

From guest reviews
Activities

Use the kids’ club for a couple of hours’ break.

From guest reviews
Transport

Park with a hire car on the road running through the resort, often allowing you to park beside your room.

From guest reviews
Tips & Tricks

Pack a small blanket if you find air conditioning chilly at night.

From guest reviews
Rooms

Request a sunny balcony if you plan to sit outside before dinner.

From guest reviews
Rooms

Ask reception about a sea-view room at no extra charge if one is available.

From guest reviews
Booking

Avoid booking here if your family needs everyone to sleep in a single room.

From guest reviews
Booking

Use the lounge pull-out beds for children if sharing an apartment, rather than trying to sleep the whole family in one bedroom.

From guest reviews
Tips & Tricks

Pack mosquito repellent for evenings around the kids’ pool and ponds.

From guest reviews
Tips & Tricks

Bring a bath mat because the baths can be slippery.

From guest reviews
Tips & Tricks

Inspect the room before bringing in all your luggage so you can request a change if necessary.

From guest reviews
Tips & Tricks

Leave the air conditioning running on low to keep the room cool, using a spare key to keep the electricity on.

From guest reviews
Tips & Tricks

Check the air conditioning before unpacking and request a room change immediately if it does not work.

From guest reviews
Rooms

Email the hotel in advance to request a pool-view room.

From guest reviews
Pool & Beach

Expect the outdoor pools to feel cold outside the height of summer because they are not heated.

From guest reviews
Dining

Tell the restaurant about food intolerances; meals can reportedly be cooked to order.

From guest reviews
Rooms

Avoid rooms 4015 and 4017 if you are sensitive to main-road traffic noise.

From guest reviews
Rooms

Consider room 3104 for pool and entertainment access with a peaceful garden outlook.

From guest reviews
Rooms

Choose room 4030 for evening sunshine on the balcony.

From guest reviews
Rooms

Choose room 4101 if you want to watch the entertainment from your balcony, but expect to hear it late at night.

From guest reviews
Rooms

Consider room 3119 for a pool-facing apartment.

From guest reviews
Rooms

Consider room 2101 for a quieter pool view across the road.

From guest reviews
Rooms

Avoid room 3111 if you want a broad view; its tree-blocked outlook is private, cool and shaded instead.

From guest reviews
Rooms

Avoid room 3004 if you want a bright balcony, as its tree-shaded position can feel dark despite being quiet.

From guest reviews
Rooms

Request room 2025 in block 2 for a particularly quiet position at the far end across the road.

From guest reviews
Rooms

Consider room 3001 for a poolside location that can remain surprisingly quiet.

From guest reviews
Rooms

Avoid rear rooms if early-morning noise bothers you, as dust carts may pass nearby each day.

From guest reviews
Rooms

Email the hotel before arrival to request a specific room.

From guest reviews
Rooms

Close all doors and windows before running the air conditioning.

From guest reviews
Dining

Use the snack bar for a convenient lunch.

From guest reviews
Dining

Check whether your package includes an evening à-la-carte meal.

From guest reviews
Dining

Try the café on the right for coffee and buy fresh morning pastries at the supermarket for about €0.80.

From guest reviews
Tips & Tricks

Watch children near the one-way road crossing the complex.

From guest reviews
Tips & Tricks

Avoid relying on the balcony after midnight because the exterior lights are switched off.

From guest reviews
Tips & Tricks

Use extra care with terrace doors if travelling with a child who can escape easily.

From guest reviews
Activities

Visit the amusement-park arcade around 8pm, when the ticket-redemption centre opens.

From guest reviews
Pool & Beach

Visit Titanic Park for another pool, but budget for paid sunbeds and a drink.

From guest reviews
Booking

If booking directly, monitor the exchange rate and pay when it reaches a rate you find acceptable.

From guest reviews
Rooms

Manage expectations for the television, as picture quality may be limited.

From guest reviews
Rooms

Keep windows and doors closed because the air conditioning may feel weak otherwise.

From guest reviews
Rooms

Choose a Select apartment for a DVD player, bathrobes and slippers; these rooms are near the pool.

From guest reviews
Rooms

Request Room 4014 for a quiet lower-floor location without stairs.

From guest reviews
Rooms

Consider Room 2005 if available; it was described as particularly good.

From guest reviews
Rooms

Request Room 4127 for a very quiet location, although the outlook is mostly trees.

From guest reviews
Rooms

Choose Room 2001 for morning shade and afternoon sunshine on the balcony.

From guest reviews
Rooms

Avoid Room 3102 because of balcony shade, bedroom ants and weekday bin-lorry noise.

From guest reviews
Rooms

Avoid Room 4016 because it reportedly smelled damp and received no balcony sunshine.

From guest reviews
Dining

Book a meal at Asador en Egin.

From guest reviews
Booking

Book directly with Zafiro where possible rather than through TUI.

From guest reviews
Booking

Reserve the courtesy room if you need facilities after checkout.

From guest reviews
Booking

Arrange a travel cot in advance; it costs €4 per day.

From guest reviews
Location

Visit Cala Morell beach if you have a car.

From guest reviews
Activities

Explore the additional play areas near the kids’ club and use the downstairs table-tennis table.

From guest reviews
Rooms

Ask for a recently refurbished room — the beds are especially comfortable.

From guest reviews
Location

Walk to the marina in about 10 minutes and the lighthouse in about five minutes.

From guest reviews
Booking

Avoid UK school holidays if possible, as the hotel may be understaffed.

From guest reviews
Activities

Take a boat trip from the main marina.

From guest reviews
Dining

Eat dinner early when the hotel is busy to secure a good table for the evening entertainment.

From guest reviews
Tips & Tricks

Bring your own travel cot if you need one.

From guest reviews
Rooms

Avoid rooms directly overlooking the pool if you want distance from sunbeds and daytime activity.

From guest reviews
Rooms

Choose a sea-view room if the outlook matters more than pool access.

From guest reviews
Rooms

Avoid paying extra solely for a pool view because the room itself is the same as a standard room.

From guest reviews
Rooms

Request an even-numbered room for a pool-facing position.

From guest reviews
Rooms

Request a room with a bath if you are travelling with babies or toddlers.

Add your tip

About Zafiro Menorca

Zafiro Menorca is built around the easy rhythm of a family break: sunny pool days, lively evening activities and plenty to keep younger guests happily occupied. The feel is cheerful rather than hushed, with a main pool, children’s pool and playful touches such as the pirate-ship area, climbing frame and bouncy castle. Families who want a little more space may appreciate the roomy, self-catering-style apartments, while swim-up options add an extra splash of holiday fun.

Set in the Ciutadella area of Menorca, the hotel is conveniently placed for the marina, nearby beaches and local places to explore. It works especially well for families with young children who prefer having pools, a mini club, entertainment and casual dining close at hand. The buffet restaurant and pool bar make low-fuss days straightforward, though guests planning frequent island excursions should note that the airport is some distance away.

Guests regularly praise the spotless upkeep and warm, helpful staff, often describing it as a particularly strong choice for a family holiday. Children tend to love the kids’ facilities and energetic entertainment team, including the nightly programme. Rooms are widely considered spacious and practical, although some visitors feel the décor could use updating. The atmosphere is fun and sociable, but can be noisy at busier times, and a few guests find on-site extras pricier than expected.

Facilities

  • 24-hour front desk
  • Aerobics
  • Archery
  • Baggage storage
  • Bar / lounge
  • Beach
  • Billiards
  • Breakfast buffet
  • Children Activities (Kid / Family Friendly)
  • Entertainment staff
  • Evening entertainment
  • Fitness / spa locker rooms
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet (WiFi)
  • Free parking
  • Indoor pool
  • Kid-friendly buffet
  • Kids club
  • Kids pool
  • Kids' meals
  • Kids' outdoor play equipment
  • Outdoor pool
  • Pool
  • Pool / beach towels
  • Poolside bar
  • Restaurant
  • Snack bar
  • Street parking
  • Sun loungers / beach chairs
  • Sun umbrellas
  • Swimup bar
  • Table tennis
  • Wifi

Good to know

Price range
$88 - $535
Rooms
172
Hotel class
4-star
Style
Charming · Green
WiFi
Free
Also known as
Viva Menorca Hotel Cala`N Bosch

Location

Calle Llevant, S/N, 07760, ES