TUI Suneo Santa Ponsa, Santa Ponsa

Arrive at the pool around 7:00–7:30am and queue before 8am if you need a sunbed; spaces can disappear quickly.

Book for two people and check the room dimensions carefully, as rooms are small and extra beds make them especially cramped.

Stay with your sunbeds after placing towels; staff may remove unattended towels, and reservations are not permitted.

Choose another hotel if you are travelling with children, as the atmosphere, pool activity and late-night noise may not suit families.

Use the side terraces or sun terrace for quieter areas with more sunbeds available throughout the day.

Use the quieter hotel pool across the road if the main pool is crowded; its bar is also calmer in the evening.

Request a quieter location or bring earplugs because thin walls, corridors and entertainment can make rooms noisy at night.

Choose self-catering rather than paying extra for the all-inclusive option.

Eat out or eat before arriving if you are dissatisfied with the hotel’s food.

Take the cheap local bus from the nearby station to Palma, Palma Nova and other towns.

Head to the beach instead of the busy pool; it is about 15 minutes away and the sea can be warmer than the pool.

Request late checkout if your return flight is in the evening.

Request a pool-view or higher-floor room for a better, sunnier balcony.

Arrive before the pool area opens at 08:00 to secure a sunbed; some people queue from 06:30.

Choose a twin room rather than a double if you need more space or a fridge, but expect two single beds.

Visit the water park early to make the most of the day.

Book in season rather than October half-term—late October can mean closures along the strip despite pleasant weather.

Check that buffet food is hot before serving yourself.

Take meat and fish directly from the chef because buffet dishes may not stay hot.

Ask the head chef to prepare separate food if you have allergies.

Try the two restaurants opposite McDonald’s, roughly a 10-minute walk away.

Walk about 15 minutes to the beach.

Budget for hotel-car-park charges when hiring a car; disabled parking and sunbeds may be reserved.

Use the nearby taxis around the strip of shops and bars.

Arrange your own transport rather than relying solely on hotel arrangements.

Ask to stay in the Pioneer part of the hotel.

Avoid room 310 if possible because it reportedly had no wardrobe doors, limited space and a shower that flooded the bathroom.

Keep inflatables out of all three pools.

Check the pool after 8am as free sunbeds may occasionally remain available.

Expect to pay €13 for a beach sunbed.

Visit the beach for swimming, and bring your own towels because beach loungers can be expensive.

Try the third hotel pool for a quieter, very deep swimming area, and bring grippy water shoes for children.

Try the Playa pool area for an alternative to the main pool.

Budget €59 for tourist tax for two adults staying 10 days.

Use the safe at no charge; pay a €10 deposit, refunded at the end of your stay.

Secure valuables, branded clothing, and suitcases in the safe when leaving the room.

Download the Taxi1 app to make booking taxis easier.

Hire a boat through Seashore.

Catch live music at Brennan’s Bar.

Choose quieter dining times, as the restaurant can become busy.

Eat at Be Green on the seafront for healthy food.

Visit the square, especially when businesses along the strip close in mid-October.

Request a room with a bath if you prefer one, as some rooms have only showers.

Ask for a non-road-facing room if you want to avoid main-road views.

Avoid room 521 if you dislike overlooking the delivery area, dustbins, and staff car park.

Request a room away from the pool for a quieter stay.

Bring a kettle, as rooms may not include one.

Consider limiting your stay to one week rather than booking a longer visit.

Read recent reviews before booking.

Confirm which hotel you’ll be allocated to before arrival, as rooms are assigned on arrival.

Visit H10 rooftop bar to watch the sunset.

Follow the coastal walk to the right of the beach to find coves suitable for snorkelling.

Use the nearby laundrette if you need to wash clothes during your stay.

Bring a cheap cool box plus your own food and water for the water park.

Bring euros for meals and other purchases outside the hotel.

Bring your own hot-drink supplies because rooms do not have kettles.

Use the quieter bar across the road for a calmer evening drink.

Use the dining facilities at both hotels if permitted.

Expect all-inclusive ice cream in small pots; larger branded ice creams at the bar cost extra.

Use the dining hall microwave if needed, and bring your own hot-drink supplies because rooms have no kettles.