Request a rear-, garden-, or courtyard-facing room for quieter nights and views toward the convent, cathedral, or Santa Clara gardens.
What guests mention
Guests are especially fond of the hotel’s old-town setting: it is close to Palma’s key sights, dining and the harbour, yet set on a notably quiet street. Many also enjoy the handsome stone interiors, rooftop terrace and chance to unwind in the Jacuzzi after a day out. The overall mood is warm and appreciative, with staff member Paco receiving a mention. Those wanting a large resort-style spa or a lively, full-service hotel atmosphere may find its intimate urban format less suited to them.
Your stay, step by step
Advice from guests who actually stayed at Santa Clara Urban Hotel & Spa — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Confirm twin-room availability and ask for precise room details, since specific room requests may not be guaranteed.
Check parking availability before driving, as a nearby parking garage may not be obvious.
Request a rear-, garden-, or courtyard-facing room for quieter nights and views toward the convent, cathedral, or Santa Clara gardens.
Skip the basic breakfast and try a local café instead.
Visit the nearby Convent and buy some of its handmade biscuits.
Use the hotel's central old-town location to explore nearby sights on foot.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Santa Clara Urban Hotel & Spa.
Choose a front-facing room for attractive street views or a balcony, but expect possible noise with the windows or shutters open.
Choose a higher or second-floor room for greater quiet; second-floor rooms are also closer to the terrace.
Choose a top-floor room for a skylight and convenient terrace access, but close the skylight at night if you need darkness.
Confirm twin-room availability and ask for precise room details, since specific room requests may not be guaranteed.
Choose room 202 for an airy, bright stay, but note that adjoining rooms may transmit some noise.
Upgrade to a junior suite or suite for substantially more space and a stronger sense of luxury.
Avoid rooms on the ground floor or the breakfast-and-reception floor if noise concerns you.
Book a superior room for generous space and a comfortable stay.
Choose room 201 for a street view directly above the entrance.
Choose room 203 for extra space.
Consider junior suite 107 for views over the garden and convent.
Choose suite 003 for a particularly comfortable suite.
Request room 206 if you want a jacuzzi.
Avoid room 1 because it is beside the lift, breakfast bar, and reception; choose a higher floor instead.
Skip the basic breakfast and try a local café instead.
Use the rooftop terrace for good views, but expect limited space.
Check parking availability before driving, as a nearby parking garage may not be obvious.
Visit the nearby Convent and buy some of its handmade biscuits.
Use the hotel’s central old-town location to explore nearby sights on foot.
Expect somewhat firm beds in otherwise spacious rooms with distinctive stone walls, high ceilings, and luxurious bathrooms.
Request a room without a window into the shower area if you are not traveling as a couple.
Request a room with a small terrace or garden outlook for private outdoor space.
Avoid room 104 if bathroom light coming through at night would bother you.
Request room 103 if you want a small patio.
Choose room 102 for narrow-street views with little traffic noise.
About Santa Clara Urban Hotel & Spa
Santa Clara Urban Hotel & Spa brings a quietly polished take on Palma’s historic centre: think lofty rooms and suites, exposed stonework and an atmosphere that feels rooted in the old city rather than styled for show. The rooftop terrace is the standout, offering a pleasingly elevated place to take in the surrounding rooftops and city views, while the small urban spa adds a restorative counterpoint with its Jacuzzi, sauna, steam room and treatment menu.
Tucked along a peaceful street in Palma’s old town, the hotel puts the city’s landmark sights within an easy stroll. The 10th-century Arab Baths and Gothic Cathedral are close by, and guests can reach the harbour, restaurants and bars in a matter of minutes. It is a particularly good fit for couples, short-break visitors and business travellers who want a central base without staying amid the busiest evening streets.
Guests regularly describe the setting as exceptionally convenient yet calm, and the building’s original stone walls are often part of the appeal. The terrace, Jacuzzi and welcoming touches such as fresh fruit also earn appreciative mentions. For a characterful city stay with Palma’s history on the doorstep, Santa Clara feels like a thoughtful choice.
Facilities
- 24-hour front desk
- Baggage storage
- Bar / lounge
- Bicycle rental
- Bicycles available
- Breakfast available
- Breakfast buffet
- Breakfast in the room
- Car hire
- Complimentary Instant Coffee
- Complimentary tea
- Concierge
- Dry cleaning
- Facial treatments
- Free High Speed Internet (WiFi)
- Full body massage
- Hammam
- Head massage
- Hot tub
- Laundry service
- Massage
- Non-smoking hotel
- Rooftop terrace
- Sauna
- Steam room
- Sun terrace
- Umbrella
- Wifi
Good to know
Location
Similar hotels nearby
Add your tip