Jumeirah Mallorca, Port de Soller

★★★★★ Family · Quiet
Port de Soller

Guest ratings

Location9.6
Cleanliness9.6
Service9.4
Value8.4
Rooms9.6
Sleep quality9.6
5-star 121 rooms from $873

What guests mention

infinity pool sunset bar es fanals the cliff kids club family pool shuttle bus stunning views five star hotel every hour beautiful hotel mountain view room

Travellers are drawn to the hotel’s extraordinary hillside outlook, with wide sea and mountain panoramas earning consistent praise. Rooms tend to feel spacious and well kept, while the pools, spa and sunset-facing dining are frequent highlights. Staff are usually described as thoughtful and helpful, although service can occasionally be uneven. The main reservations are the substantial cost, crowds around popular pool spaces and a handful of minor upkeep or housekeeping misses. For many, the setting still makes it a memorable splurge.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Jumeirah Mallorca — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Book well in advance online and check the sunset time before choosing your dates.

Transport

Take the free shuttle to Port Sóller instead of walking the steep route or paying for a taxi.

Rooms

Choose a mountain-view room for changing Tramuntana and harbour views, often at a lower price and especially atmospheric at night.

Dining

Research local restaurants before arrival and reserve them in advance, especially in Port Sóller and Sóller.

Pool & Beach

Check whether a conference is scheduled, and use the pool before afternoon when it becomes busiest or may close for events.

Activities

Arrange spa treatments in advance because the spa is open only from 11:00 to 19:00.

Location

Expect steep paths, many levels, and narrow roads between the cliff-top hotel and Port Sóller.

Service

Contact the hotel before arrival if long walks, multiple lifts, or distant rooms would be difficult.

Tips & Tricks

Review the hotel’s cliff-top layout and separate buildings before arrival; lifts are available but may require changing between levels.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Jumeirah Mallorca.

Sort
From guest reviews
Rooms

Choose a mountain-view room for changing Tramuntana and harbour views, often at a lower price and especially atmospheric at night.

From guest reviews
Rooms

Pay extra for a sea-view room with a balcony or sea-facing shower; enjoy panoramic Mediterranean views and memorable sunsets.

From guest reviews
Rooms

Book a sea-view room with a balcony — the views, afternoon sun, sunsets, and quieter setting are worth the supplement.

From guest reviews
Rooms

Choose a high-floor mountain-view room, particularly on floors 8 or 9, for changing mountain-and-port views, morning sun, and better value.

SP
Sigrid P.
11 Apr 2026
Rooms

Choose between sea and mountain views according to preference; both can be spectacular, and junior suites offer either option.

ZM
Zoe M.
6 Jul 2026
Rooms

Request a sea-view room; it is worth the premium for the sunsets, balconies, and overall outlook.

CV
Costanza V.
9 Feb 2026
Rooms

Request a room on floors 7–9 for the best mountain, harbour, and sea views, but expect longer walks to reception and breakfast.

From guest reviews
Rooms

Consider a mountain-view room for morning sun, cloud watching, port views, and a cheaper alternative to the sea view.

From guest reviews
Rooms

Ask for a room in the main building or near reception to avoid long walks across the split-level property.

From guest reviews
Rooms

Request a room near the central lobby or reception, especially if mobility is limited; distant buildings require extra walking and lift changes.

From guest reviews
Location

Expect steep paths, many levels, and narrow roads between the cliff-top hotel and Port Sóller.

From guest reviews
Transport

Take the free shuttle to Port Sóller instead of walking the steep route or paying for a taxi.

Adrien C.
Adrien C.
19 Mar 2026
Rooms

Request an upper-floor room for quieter surroundings, stronger views, and sunny private verandas, but expect more stairs.

From guest reviews
Tips & Tricks

Review the hotel’s cliff-top layout and separate buildings before arrival; lifts are available but may require changing between levels.

CB
Cristina B.
20 Jan 2026
Rooms

Choose a lower-floor room if walking is difficult, since higher rooms can be a long way from reception and other facilities.

From guest reviews
Dining

Research local restaurants before arrival and reserve them in advance, especially in Port Sóller and Sóller.

From guest reviews
Rooms

Request room 7017 for a large balcony overlooking both the port and Tramuntana mountains.

From guest reviews
Rooms

Request a four-digit room rather than a three-digit room to stay closer to reception, restaurants, and pools.

From guest reviews
Transport

Use the hotel parking service, but confirm the additional €20 charge, or €10 for residents.

From guest reviews
Rooms

Request a room near the adult pool for stays with adults or children over 16.

From guest reviews
Rooms

Avoid the lowest floors and blocks 1–3 if you want better views and less distance from the main areas.

From guest reviews
Rooms

Choose the second floor for a central location, or floors 7–9 for proximity to the adult pool.

From guest reviews
Dining

Book Caproig for dinner and try Es Fanals during your stay.

From guest reviews
Rooms

Request a room adjoining reception, especially with children, for quick access to the heated children’s pool and breakfast restaurant.

From guest reviews
Rooms

Avoid rooms beside the elevators and those overlooking the main entrance if you want a quieter stay.

WR
William R.
8 Jul 2026
Transport

Skip a rental car for a relaxing stay and use taxis; rent one if you plan to explore the island.

From guest reviews
Dining

Have sunset drinks and check the accompanying QR code for the drinks menu.

From guest reviews
Rooms

Choose the Observatory Suite for the highest-floor location and wraparound terrace.

From guest reviews
Rooms

Upgrade to a junior suite with a mountain view for extra space and impressive scenery.

From guest reviews
Rooms

Check whether your room has a terrace rather than a standard balcony if you want outdoor furniture.

From guest reviews
Rooms

Ask about construction near mountain-view rooms before booking.

DC
Daniel C.
6 Jun 2026
Rooms

Avoid rooms 6013–6021 because they overlook a flat concrete roof that spoils the view.

From guest reviews
Rooms

Avoid room 6005 if you want quiet, because it is above the spa and can be noisy.

From guest reviews
Rooms

Request room 7009 for mountain and distant port views, convenient access to the spa and infinity pool, and proximity to reception.

From guest reviews
Rooms

Request room 5020 for a grand deluxe sea view and sunset-facing balcony.

From guest reviews
Rooms

Request room 4014 for a spacious room, excellent bathroom, and ocean view.

WR
William R.
23 Apr 2026
Rooms

Request an accessible room near the lifts if you use a wheelchair.

From guest reviews
Tips & Tricks

Arrive early and leave late to maximize your time at the hotel.

From guest reviews
Activities

Visit in mid-October for warm days, cooler mornings and evenings, and fewer crowds.

From guest reviews
Pool & Beach

Use the small lounge on the left side of the pool for sunbeds and views.

From guest reviews
Pool & Beach

Check whether a conference is scheduled, and use the pool before afternoon when it becomes busiest or may close for events.

From guest reviews
Booking

Book in spring or fall for a quieter spa experience.

VV
Viktor V.
21 Jun 2026
Activities

Check that all spa facilities are working before planning a full spa day.

From guest reviews
Activities

Arrange spa treatments in advance because the spa is open only from 11:00 to 19:00.

From guest reviews
Booking

Book well in advance online and check the sunset time before choosing your dates.

From guest reviews
Booking

Book directly when possible to receive an upgrade to the next category, subject to availability.

From guest reviews
Dining

Arrive for breakfast just before 10:00 to avoid the busiest period after 10:00.

From guest reviews
Dining

Dine in Sóller for better food at a fraction of the hotel-area prices.

From guest reviews
Rooms

Consider room 4016 for a luxurious stay.

From guest reviews
Rooms

Consider Suite 600 for an outstanding stay.

GJ
Gabriele J.
23 Jan 2026
Rooms

Request room 7006 for spacious accommodation, a large terrace, and a great sea view.

From guest reviews
Rooms

Request room 8001 for a corner position with mountain and Port Sóller views.

From guest reviews
Rooms

Request room 2006 for a quiet stay with a lovely sea view.

From guest reviews
Dining

Visit Sunset Bar above hotel reception for tapas.

FD
Fernando D.
23 Jan 2026
Activities

Use the excellent gym during your stay.

From guest reviews
Booking

Check what suite rates include before paying around €500 per day, as extra privileges may not be included.

EG
Elin G.
28 Mar 2026
Service

Contact the hotel before arrival if long walks, multiple lifts, or distant rooms would be difficult.

RG
Roberta G.
6 Aug 2026
Rooms

Request junior suite 402 if you want a well-regarded suite option.

From guest reviews
Rooms

Consider a superior room for generous space and strong views.

From guest reviews
Rooms

Request Executive Suite 600 for its large balcony, four-person table, chairs, and two daybeds.

Anneli C.
Anneli C.
20 Jul 2026
Rooms

Choose a sea-view suite in the 7000 or 8000 room series.

From guest reviews
Rooms

Request room 7002 for its location beside the infinity pool and excellent views.

From guest reviews
Rooms

Request a mountain-port-view deluxe room near the infinity pool.

From guest reviews
Rooms

Request room 6004 for a high-level balcony with excellent views and sunshine.

From guest reviews
Rooms

Choose an ocean-facing junior suite for a quiet, spacious family room.

From guest reviews
Rooms

Request an 8th-floor room for proximity to the main pool.

From guest reviews
Rooms

Request a room near the main restaurant and bar instead of one on the property’s outer edges.

From guest reviews
Rooms

Stay near the pool and main facilities rather than in the lower accommodation areas if you want to minimize walking.

From guest reviews
Rooms

Avoid rooms in the building above the parking area.

From guest reviews
Rooms

Avoid suites 500 and 502 because a nearby dog may bark.

From guest reviews
Rooms

Avoid ground-floor rooms near the road because of traffic noise.

DG
Daisy G.
1 May 2026
Rooms

Choose a low-floor sea-view room if you want the view without climbing as many stairs.

From guest reviews
Rooms

If booking a mountain-view junior suite, request one of the 16 layouts with long balconies and a floor above level six.

From guest reviews
Rooms

Request the 5th floor for a quieter terrace away from the children’s pool.

From guest reviews
Rooms

Avoid the 5th floor if you want the quietest room.

RP
Ryan P.
5 May 2026
Activities

Visit nearby villages, then enjoy a cocktail at the Sunset Lounge at sunset for spectacular views.

From guest reviews
Dining

Have drinks at the bar before dining at the restaurant above the infinity bar.

From guest reviews
Dining

Try Nautilus restaurant just outside the hotel at the Port de Sóller end for excellent food and service.

From guest reviews
Booking

Speak directly with the hotel before booking to confirm your preferred room location and view.

From guest reviews
Rooms

Request a room near the heated children’s pool and Satalaia Bar when travelling with children.

Add your tip

About Jumeirah Mallorca

Jumeirah Mallorca is the sort of hotel that makes you pause before checking in: perched on Mallorca’s rugged northwest shore, it tumbles down the hillside in a series of terraces facing sea and mountains. The look is polished but restful, with airy rooms and updated suites designed around outdoor space, whether your view is the blue water or the Tramuntana peaks. Infinity pools, a sunset drink and a long spa afternoon are very much the rhythm here.

The hotel sits above Port de Sóller, close to the Serra de Tramuntana UNESCO landscape and well placed for scenic drives, walks and time by the harbour. Its elevated setting is wonderfully secluded, though the hill and multiple levels may not suit everyone; the shuttle is useful for getting around. Families have dedicated pool space and a kids’ club, while couples looking for a quieter base will appreciate the grown-up atmosphere, panoramic dining and Talise Spa. Five restaurants include Cap Roig, Es Fanals and the Nikkei-influenced Sunset Lounge.

Guests repeatedly single out the dramatic setting, generous rooms, spotless presentation and warm pool-side service. Many feel the indulgence is worth the price, especially for a special stay. A few, however, find busy pool areas, small maintenance niggles and occasional service slips at odds with the premium rates.

Facilities

  • 24-hour front desk
  • 24-hour security
  • Adult pool
  • Airport transportation
  • Babysitting
  • Baggage storage
  • Banquet room
  • Bar / lounge
  • Bicycle rental
  • Breakfast available
  • Breakfast buffet
  • Breakfast in the room
  • Business Center with Internet Access
  • Butler service
  • Car hire
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Conference facilities
  • Couples massage
  • Dry cleaning
  • Facial treatments
  • Fitness / spa locker rooms
  • Fitness Center with Gym / Workout Room
  • Fitness classes
  • Foot massage
  • Free breakfast
  • Free High Speed Internet (WiFi)
  • Free shuttle or taxi services
  • Head massage
  • Heated pool
  • Hot tub
  • Infinity pool
  • Ironing service
  • Kids club
  • Laundry service
  • Massage
  • Meeting rooms
  • Non-smoking hotel
  • Outdoor pool
  • Parking
  • Pool
  • Pool / beach towels
  • Pool with view
  • Poolside bar
  • Restaurant
  • Rooftop bar
  • Rooftop pool
  • Rooftop terrace
  • Salon
  • Sauna
  • Shoeshine
  • Shuttle bus service
  • Spa
  • Steam room
  • Sun terrace
  • Sun umbrellas
  • Wifi

Good to know

Price range
$873 - $2,074
Rooms
121
Hotel class
5-star
Style
Family · Quiet
WiFi
Free

Location

Calle Belgica S/N, Port de Soller, 07108, ES