Isla Mallorca Urban Hotel & Spa, Palma de Mallorca

★★★★ Business · Mid-range
Palma de Mallorca

Guest ratings

Location8
Cleanliness8.8
Service8.6
Value8.2
Rooms8.2
Sleep quality8.4
4-star 153 rooms from $115

What guests mention

pool bar old town evening buffet lovely hotel minute walk main building junior suite quiet area half board santa catalina reception staff long weekend

Guests tend to find this a clean, contemporary and welcoming hotel, especially appreciating the helpful reception staff, generous breakfast and appealing pool area with its bar and sunbeds. The spa and gym are valued extras, and many feel it offers solid value for a Palma stay. Its quieter setting near the marina is convenient for the Old Town, Santa Catalina and local dining, although the beach is not especially close. A minority mention higher prices at busy times and occasional shortcomings in evening dining service.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Isla Mallorca Urban Hotel & Spa.

Top tips

1
Request a room on a high floor, ideally level 6 or above, for better port, harbour, bay, castle and cathedral views, less noise and more breeze. Rooms
2
Choose a high-floor room, preferably above the fifth floor, for better sea, port, castle, bay, and night views. Rooms
3
Request a high-floor room facing the harbour, sea, or marina for better views, more quiet, and less traffic noise. Rooms
4
Choose a terrace room for private sunbeds and extra outdoor space, but note that ground-level terraces may be noisy, overlooked, or extremely hot in summer. Rooms
Sort
Lily R.
Lily R.
20 Aug 2026
Rooms

Request a room on a high floor, ideally level 6 or above, for better port, harbour, bay, castle and cathedral views, less noise and more breeze.

CV
Cécile V.
20 Aug 2026
Rooms

Choose a high-floor room, preferably above the fifth floor, for better sea, port, castle, bay, and night views.

From guest reviews
Rooms

Request a high-floor room facing the harbour, sea, or marina for better views, more quiet, and less traffic noise.

From guest reviews
Rooms

Choose a terrace room for private sunbeds and extra outdoor space, but note that ground-level terraces may be noisy, overlooked, or extremely hot in summer.

CA
Christian A.
20 Aug 2026
Rooms

Book a Superior, Deluxe, or balcony room for outdoor space and attractive views, but expect smaller interiors and limited storage.

CV
Capucine V.
20 Aug 2026
Rooms

Choose a terrace room for sunbathing and extra outdoor space; book early because only 14 are available.

BF
Benjamin F.
20 Aug 2026
Rooms

Book a terrace room for extra outdoor space, especially a premium or corner terrace with views.

CH
Charles H.
20 Aug 2026
Rooms

Request a balcony room; it provides useful outdoor space when the pool is busy.

Alexander N.
Alexander N.
20 Aug 2026
Rooms

Request a balcony when booking; it provides outdoor space, sun and somewhere to dry poolwear.

Alison Adams
Alison Adams
20 Aug 2026
Rooms

Choose a Junior Suite for substantially more space, family-friendly layouts, and jacuzzi baths.

CO
Carina O.
20 Aug 2026
Rooms

Request a pool-facing room with a balcony or terrace for relaxing views and a quieter outlook.

From guest reviews
Rooms

Avoid rooms overlooking the car park, especially odd-numbered rooms 101–119; bin collection, construction and road noise can continue overnight.

DC
Daniel C.
9 May 2026
Rooms

Request a pool-facing room for a pleasant outlook and balcony, preferably on a higher floor.

BT
Brooke T.
20 Aug 2026
Rooms

Book an executive room with a terrace for modern furnishings, sunshine, and pool or coast views.

CO
Carina O.
20 Aug 2026
Rooms

Request a room away from the pool, outdoor terrace, kitchens, car park, and noisy air-conditioning units for a quieter stay.

From guest reviews
Rooms

Choose a Superior room to guarantee a balcony and bay-facing view; Executive rooms also include balconies but may be small.

From guest reviews
Rooms

Request the main building, especially for a balcony and pool, sea, or city views.

Mark S.
Mark S.
20 Aug 2026
Rooms

Choose the Spa block for newer, larger and quieter rooms, but avoid it if incense smells bother you.

From guest reviews
Rooms

Choose the main building for balcony-and-view rooms, especially the higher floors; the rooms may be smaller than those in the Spa block.

CF
Candela F.
20 Aug 2026
Rooms

Check the exact Executive room type before booking, as some are basic and small while Executive Suites are larger.

From guest reviews
Rooms

Upgrade to a junior suite for more space and a larger balcony with sun loungers, but note that it may not include a balcony.

From guest reviews
Transport

Use the large free parking area in front of the hotel or nearby street parking, even for a larger car.

CV
Costanza V.
18 Jun 2026
Rooms

Upgrade to a larger room for stays longer than a couple of nights, and note that triple rooms may not have balconies.

Amélie B.
Amélie B.
20 Aug 2026
Rooms

Avoid road-facing rooms if street noise bothers you, particularly Urban Economy rooms and some rooms in the new building.

Alison Adams
Alison Adams
20 Aug 2026
Dining

Explore the nearby cafés, tapas bars, sandwich shop, and cake shop for convenient food options.

From guest reviews
Booking

Check the website carefully to confirm your room style, layout, grade, and bed configuration before booking.

Anneli C.
Anneli C.
20 Aug 2026
Rooms

Request the main building rather than the Spa or executive buildings for greater comfort and a better chance of air conditioning or views.

CO
Carla O.
20 Aug 2026
Rooms

Upgrade to a suite for a more luxurious, spacious room with better views.

CC
Coralie C.
20 Aug 2026
Rooms

Request a pool-facing room for sunshine throughout the day instead of overlooking the road.

From guest reviews
Service

Check lift availability before arrival if mobility is limited, as the lifts are very small and may be undergoing upgrades.

From guest reviews
Rooms

Avoid the second floor because air-conditioning units can add heat; request a street-facing room rather than one facing the hotel interior.

From guest reviews
Rooms

Choose a Junior Suite for more space, but confirm the balcony arrangement because Junior Suites may not have balconies.

Alex P.
Alex P.
20 Aug 2026
Rooms

Choose a suite for substantially more space; smaller suites are located above the restaurant or above the Spa building.

From guest reviews
Rooms

Pay extra for a sea-view room if you want views of the port, bay or ocean.

Arthur O.
Arthur O.
20 Aug 2026
Pool & Beach

Reserve a pool sunbed early because availability is limited.

From guest reviews
Location

Walk into Palma or down to the harbour, but be prepared for an uphill walk back to the hotel.

A
andy13
20 Aug 2026
Rooms

Book a non-smoking room and avoid the sixth floor if you are sensitive to smoke.

Antonella D.
Antonella D.
20 Aug 2026
Booking

Email the hotel before arrival to request your preferred view, floor, balcony, or terrace.

From guest reviews
Rooms

Request room 1001 for a suite with sea views and two balconies.

A
andy13
20 Aug 2026
Rooms

Request room 224 for a spacious terrace with two sunbeds, a parasol, and table and chairs.

From guest reviews
Rooms

Avoid room 105 because it overlooks the car park and recycling bins, where noise may occur.

CV
Cécile V.
20 Aug 2026
Rooms

Request suite 104 for a room situated above reception.

From guest reviews
Booking

Book a Superior ocean-view room with breakfast included if both the view and breakfast matter.

Adam G.
Adam G.
20 Aug 2026
Booking

Email the hotel to request a double bed, because booking a double room alone may not guarantee one.

From guest reviews
Booking

Check the hotel website’s room details when booking through an agent, as an Executive room may not include a balcony.

Anton J.
Anton J.
20 Aug 2026
Booking

Book directly with the hotel if securing a balcony is important.

CH
Charles H.
20 Aug 2026
Rooms

Leave the Do Not Disturb card out if you do not want housekeeping to wake you at 9am.

Arthur O.
Arthur O.
20 Aug 2026
Rooms

Avoid interconnecting rooms because they are reportedly among the poorest-quality and noisiest options.

Andrew L.
Andrew L.
20 Aug 2026
Rooms

Avoid the fifth floor if you do not want a smoking-floor room.

Bethany R.
Bethany R.
20 Aug 2026
Rooms

Request room 1001, or another room on the tenth floor, for excellent views.

From guest reviews
Rooms

Request room 910 if you want a satisfactory room on a high floor.

From guest reviews
Rooms

Request room 804 for a particularly good stay.

BK
Benjamin K.
20 Aug 2026
Rooms

Request room 709 for a high-floor standard room with balcony and good views.

CF
Candela F.
20 Aug 2026
Rooms

Request room 508 for its beautiful view.

From guest reviews
Rooms

Request room 1004 for harbour and castle views.

CM
Carlos M.
20 Aug 2026
Rooms

Request a room in the newer building beside reception if you prefer that section.

Adèle D.
Adèle D.
20 Aug 2026
Activities

Hire a bike to explore the surrounding area.

Alex P.
Alex P.
20 Aug 2026
Tips & Tricks

Buy bottled water outside the hotel.

From guest reviews
Service

Report room maintenance problems promptly, as staff can resolve them quickly.

Aurora J.
Aurora J.
20 Aug 2026
Service

Use the hotel’s luggage storage if you need to leave bags before check-in or after check-out.

Anton J.
Anton J.
20 Aug 2026
Transport

Take bus stop 4 near the hotel to Cala Major beach for about €2 per person.

CO
Carla O.
20 Aug 2026
Activities

Use the Turkish bath and spa during your stay.

Baptiste N.
Baptiste N.
20 Aug 2026
Pool & Beach

Bring €10 for the pool-towel deposit.

Anneli C.
Anneli C.
20 Aug 2026
Pool & Beach

Arrive after 10 AM if you want to use the sunbeds or pool, which open at 10.

Amandine A.
Amandine A.
20 Aug 2026
Dining

Have breakfast before 9 AM to avoid the busiest period.

From guest reviews
Rooms

Ask to inspect the room and bathroom for odors on arrival.

From guest reviews
Rooms

Request room 701 for a balcony overlooking the pool and sea.

From guest reviews
Rooms

Request room 112 for its extended, south-facing balcony with midday sun.

Adrián E.
Adrián E.
20 Aug 2026
Rooms

Consider room 508 for its south-facing balcony, but expect the balcony to be small.

BF
Benjamin F.
20 Aug 2026
Rooms

Ask for a different mattress before arrival if you dislike memory foam.

Antoine S.
Antoine S.
20 Aug 2026
Rooms

Choose a lower-floor room if you prefer using the stairs, as the lifts are small, old, and slow.

Antonio V.
Antonio V.
20 Aug 2026
Rooms

Choose a room at the end of a corridor away from the lifts for the quietest location.

From guest reviews
Rooms

Request room 901 for city and marina views.

Beatrice N.
Beatrice N.
20 Aug 2026
Rooms

Request room 509 for views over the pool.

DG
Daisy G.
8 May 2026
Booking

Book directly with the hotel for a cheaper rate.

Amelia R.
Amelia R.
20 Aug 2026
Transport

Use the nearby bus services or taxis, which are only minutes from the hotel.

CM
Charlotte M.
20 Aug 2026
Booking

Check with the hotel about renovations before booking.

Axel E.
Axel E.
20 Aug 2026
Tips & Tricks

Ask reception for milk for in-room tea and coffee, and bring conditioner because it may not be provided.

Antonella D.
Antonella D.
20 Aug 2026
Service

Use a credit card at check-in if you plan to order room service, or be prepared to pay cash immediately.

From guest reviews
Dining

Research nearby restaurants and book ahead when dining out on weekends.

Baptiste N.
Baptiste N.
20 Aug 2026
Dining

Choose room-only if the breakfast selection does not suit your preferences.

CT
Claudia T.
20 Aug 2026
Dining

Book breakfast before arrival for €5 per person instead of paying €12 at the hotel.

CV
Camilla V.
20 Aug 2026
Booking

Inspect the assigned room before accepting it and request a change if necessary.

Anna P.
Anna P.
20 Aug 2026
Booking

Check the hotel website to compare room layouts, balconies, and garden terraces before booking.

BK
Benjamin K.
20 Aug 2026
Rooms

Avoid rooms 101, 105, 107, 109, 111, 113, 115, 117, 119, and 1013.

CV
Capucine V.
20 Aug 2026
Rooms

Request room 806 or another seaside room for a water view.

Adriana S.
Adriana S.
6 Jun 2026
Rooms

Consider room 130 for its larger size and roomy bathroom, but note that it has no balcony.

CM
Camille M.
20 Aug 2026
Rooms

Avoid first-floor room 115 because it overlooks the car park.

Andrea P.
Andrea P.
20 Aug 2026
Rooms

Avoid suite 210 because it is too close to the street.

Add your tip

About Isla Mallorca Urban Hotel & Spa

Isla Mallorca Urban Hotel & Spa is a polished Palma base with a contemporary feel: think smart, well-kept rooms, a sociable pool terrace and the useful extras of a spa, gym, restaurant and meeting spaces. It has the easygoing practicality of a city hotel while still offering somewhere to unwind after a day out, whether that means a swim, a drink at the pool bar or a treatment in the wellness centre.

Set in a quieter part of Palma beside the seafront promenade, it is around a 15-minute walk from the Old Town and within easy reach of the marina, cathedral and the restaurants and bars of Santa Catalina. The beach is not right on the doorstep, but central sights are accessible on foot or by bus. With 153 rooms and junior suites, it works particularly well for couples on a long weekend, business travellers and visitors who prefer a calm base over staying in the busiest streets.

Guests regularly praise the spotless, modern rooms, welcoming reception team and relaxed pool area, with breakfast also earning enthusiastic mentions. The spa and range of facilities add to the appeal, though a few visitors find peak-season rates high or report uneven service at dinner. Overall, it is often seen as good-value, comfortable Palma accommodation with a friendly atmosphere.

Facilities

  • 24-hour front desk
  • Baggage storage
  • Banquet room
  • Bar / lounge
  • Breakfast available
  • Breakfast buffet
  • Business Center with Internet Access
  • Concierge
  • Conference facilities
  • Dry cleaning
  • Facial treatments
  • Fitness / spa locker rooms
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet (WiFi)
  • Hammam
  • Heated pool
  • Indoor pool
  • Ironing service
  • Laundry service
  • Massage
  • Meeting rooms
  • Outdoor pool
  • Parking
  • Pool
  • Pool / beach towels
  • Poolside bar
  • Restaurant
  • Sauna
  • Snack bar
  • Spa
  • Steam room
  • Sun loungers / beach chairs
  • Sun terrace
  • Sun umbrellas
  • Taxi service
  • Wifi

Good to know

Price range
$115 - $416
Rooms
153
Hotel class
4-star
Style
Business · Mid-range
WiFi
Free
Also known as
Hotel Isla Mallorca And Spa

Location

Carrer de Pilar Juncosa, 7, Palma de Mallorca, 07014, ES