Hotel Victoria Gran Meliá, Palma de Mallorca

★★★★★ Business · Marina View
Palma de Mallorca

Guest ratings

Location8.8
Cleanliness9.4
Service9
Value8
Rooms8.8
Sleep quality9
5-star 321 rooms from $212

What guests mention

red level star hotel pool area old town cathedral view overlooking the marina an upgrade fabulous hotel fantastic views breakfast was excellent palma centre short break

Guests are drawn to the hotel’s handsome marina-side position, with the promenade, central Palma and the cathedral all readily accessible. Staff are widely described as welcoming and attentive, and many enjoy the spacious rooms, harbour-facing outlooks, pool spaces and notably good breakfast. RedLevel perks and upgraded rooms can make a stay feel particularly special. The less glowing feedback centres on uneven service at times, minor upkeep issues and interiors that some feel are less distinctive than the rate suggests. Overall, it is well liked for location and views, though value divides opinion.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Hotel Victoria Gran Meliá.

Top tips

1
Pay extra for a full or front sea-view room with a balcony; the outlook over Palma Bay, the marina, and cathedral is worth it. Rooms
2
Request a front-facing sea, marina, harbour, or cathedral-view room on a higher floor; the outlook is worth the extra cost. Rooms
3
Request a high-floor, front-facing harbour or marina room with a balcony and Cathedral views; pay extra if worthwhile, but expect traffic noise and possible poorer air… Rooms
4
Book a front-facing sea, marina and cathedral-view room with a balcony; the outlook and cruise-ship views are worth the supplement. Rooms
Sort
CH
Charles H.
20 Aug 2026
Rooms

Pay extra for a full or front sea-view room with a balcony; the outlook over Palma Bay, the marina, and cathedral is worth it.

CB
Chris B.
20 Aug 2026
Rooms

Request a front-facing sea, marina, harbour, or cathedral-view room on a higher floor; the outlook is worth the extra cost.

BA
Bianca A.
20 Aug 2026
Rooms

Request a high-floor, front-facing harbour or marina room with a balcony and Cathedral views; pay extra if worthwhile, but expect traffic noise and possible poorer air quality.

CT
Claudia T.
20 Aug 2026
Rooms

Book a front-facing sea, marina and cathedral-view room with a balcony; the outlook and cruise-ship views are worth the supplement.

CB
Claudio B.
20 Aug 2026
Rooms

Request a room away from Tito’s and nearby nightclubs; front and sea-view rooms can experience late-night noise.

From guest reviews
Rooms

Request a harbour or marina-view room; the balcony provides plenty to watch and views toward the bay and city.

CC
Chloe C.
20 Aug 2026
Rooms

Request a quiet room away from Tito’s nightclub, the road, marina traffic, reception patio, and nearby apartments.

From guest reviews
Rooms

Avoid rooms near Tito’s nightclub, the bar, dumpsters, or lower garden-facing floors if you are sensitive to noise or blocked views.

From guest reviews
Booking

Pay extra for Red Level access; enjoy drinks, snacks and tapas, plus concierge assistance and enhanced service.

CE
Cecilia E.
20 Aug 2026
Rooms

Book Red Level for the best harbour, marina and Cathedral views, especially with a balcony.

From guest reviews
Rooms

Choose a side or partial sea-view room for a balcony and attractive outlook at a lower price than a full sea view.

CA
Christian A.
20 Aug 2026
Rooms

Request a higher-floor room, especially if street noise concerns you; upper floors are generally quieter and have better views.

From guest reviews
Booking

Upgrade to Red Level for added drinks, snacks, and front-facing views with a balcony.

From guest reviews
Rooms

Choose a side sea-view room for a quieter stay, especially on the east or left side away from Tito’s nightclub.

CC
Coralie C.
20 Aug 2026
Rooms

Request a room on the fourth floor or higher; upper floors offer better views and less traffic noise.

Alessia P.
Alessia P.
20 Aug 2026
Rooms

Request a room away from Tito’s nightclub, particularly on the western or side-facing areas, to reduce nighttime noise.

Audrey P.
Audrey P.
20 Aug 2026
Rooms

Consider Red Level for upper-floor rooms, a large terrace, and harbour views, but compare the added cost carefully.

CC
Chloe C.
20 Aug 2026
Pool & Beach

Request a pool-view room for attractive views and full sun, as other rooms may overlook less appealing areas.

Annika T.
Annika T.
20 Aug 2026
Rooms

Book a premium sea-front or cathedral-and-sea-view room for full views and attractive evening and early-morning scenery.

CB
Chris B.
20 Aug 2026
Booking

Avoid classic or standard rooms when the view matters; choose a premium room or upgrade instead.

From guest reviews
Rooms

Choose a classic room without a balcony if you prioritize silence and comfort over outdoor space.

From guest reviews
Rooms

Request a high-floor room for the best views; the sixth floor is top-floor smoking-only, while side views remain good.

Anton J.
Anton J.
20 Aug 2026
Booking

Join the Meliá loyalty program or club to access room upgrades, 25% room-rate savings, and 50% off breakfast.

Anaïs N.
Anaïs N.
20 Aug 2026
Rooms

Avoid rooms beneath the restaurant or overlooking the nightclub, and request a quiet room instead.

From guest reviews
Rooms

Book a premium sea-view room for more space, a larger balcony, and a Nespresso machine.

From guest reviews
Rooms

Avoid rooms directly under the breakfast or pool terrace because moving tables and chairs can be noisy.

From guest reviews
Rooms

Book a family room for three people; it provides generous space and comfort.

From guest reviews
Rooms

Choose a corner suite or room for extra space, sunshine, a large bathtub and a generous balcony.

Antoine S.
Antoine S.
20 Aug 2026
Rooms

Choose a larger room if space matters, as some standard rooms are small and others overlook an uninspiring jungle view.

From guest reviews
Rooms

Skip the upgrade unless you specifically want a balcony; standard rooms are spacious and comfortable.

From guest reviews
Rooms

Consider paying extra for a Superior room or other upgrade if you value additional space and amenities.

Alison Adams
Alison Adams
20 Aug 2026
Rooms

Choose a harbour-view room for a particularly memorable outlook.

BK
Benjamin K.
20 Aug 2026
Rooms

Avoid rooms facing Avenida Joan Miró or the hotel’s back if you want at least a partial ocean view.

Andreas O.
Andreas O.
20 Aug 2026
Rooms

Avoid room 904 because of the side view and room 804 because it overlooks a disused nightclub.

From guest reviews
Rooms

Check room 214 carefully for road noise before relying on its balcony, despite its attractive views.

Adrián E.
Adrián E.
20 Aug 2026
Rooms

Expect Rituals toiletries in the bathroom, and bring shower caps if you need them.

CO
Carla O.
20 Aug 2026
Dining

Try Tapa Negra, C’an, or Piccola Italia nearby for good-value tapas and Italian food.

CB
Clara B.
20 Aug 2026
Activities

Visit the nearby castle, Palma Cathedral and Port de Sóller during your stay.

From guest reviews
Rooms

Try the deluxe suite or Grand Suite for extra space, a terrace, and marina or city views.

BT
Berta T.
20 Aug 2026
Booking

Ask about an upgrade on arrival or book a premium category for better views and larger rooms.

Alexandre T.
Alexandre T.
20 Aug 2026
Booking

Confirm the status and impact of building works before booking, especially when access roads are under construction.

From guest reviews
Location

Allow about 25 minutes to walk to the city centre, or take a taxi if you prefer not to walk.

From guest reviews
Service

Ask reception for the Wi-Fi code; Wi-Fi is free despite some booking-site upgrade messages.

From guest reviews
Rooms

Choose an inland- or lateral-facing room for greater quiet, accepting that the view may be darker or less impressive.

DC
Daniel C.
5 Jan 2026
Rooms

Inspect any offered upgrade before accepting it, especially if you are dissatisfied with your original room.

Alex P.
Alex P.
20 Aug 2026
Rooms

Request a quiet room with a view, preferably a garden-facing side balcony away from the nightclubs.

DC
Daniel C.
3 Feb 2026
Transport

Use the hotel parking garage for €25 per day, entering from behind the hotel rather than the main coastal road.

BR
Benedetta R.
20 Aug 2026
Rooms

Ask for a modern refurbished room rather than staying in the older part of the hotel.

CF
Clément F.
20 Aug 2026
Rooms

Request a pool-facing room if you want a fuller sea view; check the exact outlook because some rooms have only partial views.

CV
Costanza V.
11 Feb 2026
Transport

Park on the street instead of using the hotel car park, which costs €17.

From guest reviews
Tips & Tricks

Check the tea and coffee tray immediately and request additional supplies before morning.

Arianna D.
Arianna D.
20 Aug 2026
Dining

Buy bottled water locally instead of ordering it through expensive room service.

From guest reviews
Service

Ask staff to explain the room air-conditioning controls on arrival.

From guest reviews
Rooms

Ask for a non-plastic mattress protector if you sleep hot.

Bethany R.
Bethany R.
20 Aug 2026
Rooms

Request a room without a pillar if you cannot afford a view upgrade.

Álvaro T.
Álvaro T.
20 Aug 2026
Rooms

Ask for a renovated room on a high floor with a harbour view.

Andrea P.
Andrea P.
20 Aug 2026
Booking

Avoid Classic Rooms if you want a balcony or upgraded facilities.

CV
Camilla V.
20 Aug 2026
Rooms

Reserve a suite if you want a more spacious upgrade.

Adam G.
Adam G.
20 Aug 2026
Rooms

Request Room 432 to enjoy marina views from the balcony.

CC
Coralie C.
20 Aug 2026
Rooms

Request Room 528 for its exceptional views.

From guest reviews
Rooms

Request a bathroom handrail if assistance getting into the bath would be helpful.

CO
Carina O.
20 Aug 2026
Rooms

Ask for a proper kettle or instructions for getting boiling water from the coffee machine if you drink tea.

CP
Caitlin P.
20 Aug 2026
Dining

Have drinks on the terrace.

Amelie P.
Amelie P.
20 Aug 2026
Tips & Tricks

Bring a toaster if you want toast at breakfast, and arrive early to avoid M25 traffic.

Anders G.
Anders G.
20 Aug 2026
Tips & Tricks

Bring drinking water, as bottles may not be provided in the room.

From guest reviews
Tips & Tricks

Learn the remote controls for the three curtain layers and lighting before bedtime.

ZM
Zoe M.
19 Feb 2026
Booking

Join the Meliá Rewards programme before booking.

From guest reviews
Rooms

Request room 1030 if you want a quiet room.

A
andy13
20 Aug 2026
Rooms

Avoid room 154 unless you specifically need an accessible disabled room.

Amelie P.
Amelie P.
20 Aug 2026
Rooms

Choose room 332 for a quieter city-facing position, and avoid room 504 if nightclub noise concerns you.

CO
Carla O.
20 Aug 2026
Rooms

Request room 452 for a basic but quiet option.

CM
Charlotte M.
20 Aug 2026
Rooms

Upgrade to a suite if you want more space and consider the extra cost worthwhile.

Ángel S.
Ángel S.
20 Aug 2026
Rooms

Avoid Red Level if the upgrade does not suit your budget or priorities.

Alice B.
Alice B.
20 Aug 2026
Rooms

Book a family room if you need substantially more space.

BA
Bianca A.
20 Aug 2026
Rooms

Avoid left-side rooms if the view matters, as they reportedly have less attractive outlooks.

Alicia F.
Alicia F.
20 Aug 2026
Rooms

Request Room 226 for a front-facing position and Room 232 for a side Cathedral view.

From guest reviews
Booking

Confirm that your reservation is specifically for Hotel Victoria Gran Meliá, not the other Meliá hotel about 200 yards away.

From guest reviews
Tips & Tricks

Clarify the bed controls when shown to your room, as the buttons can be confusing.

From guest reviews
Pool & Beach

Expect a saltwater pool and a limited number of sunbeds.

CV
Capucine V.
20 Aug 2026
Pool & Beach

Allow extra time to reach the pool area if you have mobility issues.

Adam G.
Adam G.
20 Aug 2026
Dining

Do not choose this hotel if dining quality is your main priority.

Arianna D.
Arianna D.
20 Aug 2026
Dining

Avoid the terrace bar if you are particular about wine.

From guest reviews
Dining

Avoid the pool bar if price matters, as drinks are reported to be considerably overpriced.

Andrew L.
Andrew L.
20 Aug 2026
Transport

Ask the hotel to arrange a taxi; taxis are readily available and generally inexpensive, but island rules limit them to four passengers.

From guest reviews
Transport

Use buses 4 or 20 into Palma from behind the hotel, and bus 104 to Palmanova and Magaluf.

XM
Xavier M.
28 Feb 2026
Transport

Take the number 4 bus from behind the hotel after walking along the seafront to the town centre.

Amber L.
Amber L.
20 Aug 2026
Location

Walk into the centre via the back of the hotel during roadworks for a more scenic traditional route.

Andreas O.
Andreas O.
20 Aug 2026
Location

Use the gate beside the pool to reach the marina directly instead of walking around the hotel.

A
andy13
20 Aug 2026
Rooms

Bring your own hairdryer if you prefer a stronger one.

Alva S.
Alva S.
20 Aug 2026
Rooms

Check that the air conditioning works on arrival and report any problem immediately.

Alexandre T.
Alexandre T.
20 Aug 2026
Rooms

Request a balcony that receives sun for most of the day, particularly during winter.

Amber L.
Amber L.
20 Aug 2026
Rooms

Avoid rooms 600 and 700 if you want a view; although suitable for families, they have poor outlooks.

CE
Cecilia E.
20 Aug 2026
Rooms

Choose room 454 for an especially spacious accessible room.

Alicia F.
Alicia F.
20 Aug 2026
Rooms

Book room 624 for an upper-floor harbour view and a large balcony.

Mark S.
Mark S.
20 Aug 2026
Rooms

Choose room 410 for a family stay.

Anneli C.
Anneli C.
20 Aug 2026
Rooms

Avoid room 738 when booking.

From guest reviews
Rooms

Avoid room 916 until its drainage problem is resolved.

From guest reviews
Booking

Join the MeliáRewards club through SolMelia.com for extra benefits.

Alison Adams
Alison Adams
20 Aug 2026
Rooms

Consider booking a junior suite for a particularly enjoyable room.

Anneli C.
Anneli C.
13 Aug 2026
Rooms

Avoid Deluxe Partial Sea View Rooms, which may overlook an old building.

BR
Benedetta R.
20 Aug 2026
Location

Use the small supermarket opposite the main entrance for basic supplies.

Mark S.
Mark S.
20 Aug 2026
Transport

Take a taxi to Palma’s old town in the evening.

From guest reviews
Transport

Take bus number 1 from Palma airport; it stops outside the hotel, costs about €5 each way, and takes roughly 30 minutes.

Alva S.
Alva S.
20 Aug 2026
Booking

Avoid breakfast deals unless the included rate is better value for your plans.

Astrid R.
Astrid R.
20 Aug 2026
Booking

Book through Melia.com with a breakfast-inclusive rate to receive a €40 daily drinks voucher.

CM
Carlos M.
20 Aug 2026
Booking

Book directly with Meliá to receive €20 per room per day in credit for the hotel’s bars and restaurants.

Baptiste N.
Baptiste N.
20 Aug 2026
Rooms

Check that the air conditioning works when you arrive.

From guest reviews
Rooms

Choose a high floor, but note that the top floor is designated for smoking.

Ángel S.
Ángel S.
20 Aug 2026
Rooms

Ask for a lower-floor room if stairs are difficult; lifts are available.

From guest reviews
Rooms

Choose room 500 for a quiet, pleasant stay without paying for a sea view.

CV
Cécile V.
20 Aug 2026
Rooms

Request room 418 as a sea-facing room away from Tito’s nightclub.

Alberto F.
Alberto F.
20 Aug 2026
Rooms

Choose room 312 for a spacious front-facing room with a balcony.

From guest reviews
Rooms

Request room 216 if you want a sea-view room.

CA
Christian A.
20 Aug 2026
Rooms

Request room 1074 for a modest front-facing room with a small water view.

Antonio V.
Antonio V.
20 Aug 2026
Rooms

Request the nicest room available within your booked category, especially for stays longer than one or two nights.

CV
Cécile V.
20 Aug 2026
Rooms

Choose a lower front-section room overlooking the pool for marina views without excessive noise.

From guest reviews
Rooms

Choose a pool-view room above level two.

Alexander N.
Alexander N.
20 Aug 2026
Rooms

Avoid standard rooms if possible, as they may be assigned the least desirable locations.

CV
Camilla V.
20 Aug 2026
Rooms

Choose a lower-level room, including level -1, for greater quiet.

CF
Candela F.
20 Aug 2026
Rooms

Choose a Red Level room for a more upscale option.

CR
Carmen R.
20 Aug 2026
Rooms

Request a Palma-side room for a quieter stay.

From guest reviews
Location

Expect some traffic noise because the hotel is on a main road, though it is generally manageable.

Amandine A.
Amandine A.
20 Aug 2026
Location

Use the hotel entrance up the steps beside the ice-cream café and buzz for entry; the main entrance is reached through back streets.

Axel E.
Axel E.
20 Aug 2026
Transport

Take the airport service bus for €3 each way.

Lily R.
Lily R.
20 Aug 2026
Dining

Try the inexpensive ice-cream bar at the front of the hotel, but expect queues at busy times.

BT
Brooke T.
20 Aug 2026
Service

Confirm that a booked double bed is not two single beds pushed together.

From guest reviews
Booking

Join the ME membership for a daily €20 credit, and confirm whether Wi-Fi is already included.

Arvid D.
Arvid D.
20 Aug 2026
Booking

Check the total price for hidden charges before confirming your stay.

Beatriz F.
Beatriz F.
20 Aug 2026
Booking

Book early because the hotel can be busy.

From guest reviews
Rooms

Move to a higher room such as 538 rather than 306 for a better view and more distance from the nightclub.

From guest reviews
Rooms

Choose room 518 or another top-floor room for a spectacular view.

Alejandra S.
Alejandra S.
20 Aug 2026
Rooms

Request room 312 for a quiet front sea and cathedral view.

Alina A.
Alina A.
20 Aug 2026
Rooms

Consider room 412 for Red Level-style complimentary bar provisions.

Antonella D.
Antonella D.
20 Aug 2026
Rooms

Consider room 610 for its sunny outlook, excellent views, and private terrace.

From guest reviews
Rooms

Avoid room 602 and ask how close your assigned room is to Tito’s nightclub.

CB
Claudio B.
20 Aug 2026
Rooms

Choose room 332 or the left-side rooms to stay farther from the nightclub.

CM
Carlos M.
20 Aug 2026
Rooms

Request room 534 for its small private foyer, which helps reduce corridor noise.

Baptiste N.
Baptiste N.
20 Aug 2026
Rooms

Avoid room 1072 because noise from the bar continues until about 1am and resumes around 7am.

From guest reviews
Rooms

Consider room 222 for a pleasant stay, but ask about English-language television channels if that matters.

Lily R.
Lily R.
20 Aug 2026
Rooms

Ask for a pool- or water-facing room if you prefer pool access and a more relaxed outlook.

Add your tip

About Hotel Victoria Gran Meliá

Hotel Victoria Gran Meliá brings an old-school sense of occasion to Palma’s waterfront, pairing polished, traditional luxury with a more contemporary finish. Its 171 rooms look out across the marina and Bay of Palma, while the terrace is the place to linger over the changing light at sunset. There are indoor and outdoor pools, a refined restaurant and cocktail bars, plus the more tailored RedLevel experience for guests booking higher-category accommodation.

The setting on the Paseo Marítimo is especially handy for a city-and-sea break: the marina is immediately below, Palma’s restaurant scene and smart boutiques are close by, and the historic centre is within easy reach. The cathedral and old town make an appealing outing from here, while the airport is around 15 minutes away by car. It suits couples, business travellers and anyone who values harbour views over being in the middle of the old-town lanes.

Guests regularly single out the warm, helpful team, generous room sizes and sweeping marina outlooks. Breakfast and the pool terrace also receive plenty of praise, particularly from those enjoying an upgrade or a junior suite. A few visitors, however, feel certain rooms and details fall short of the five-star price, with occasional maintenance and service inconsistencies noted.

Facilities

  • 24-hour front desk
  • 24-hour security
  • Airport transportation
  • Baggage storage
  • Banquet room
  • Bar / lounge
  • Breakfast available
  • Breakfast buffet
  • Breakfast in the room
  • Business Center with Internet Access
  • Butler service
  • Car hire
  • Complimentary Instant Coffee
  • Concierge
  • Conference facilities
  • Couples massage
  • Currency exchange
  • Doorperson
  • Dry cleaning
  • Electric vehicle charging station
  • Facial treatments
  • Fitness / spa locker rooms
  • Fitness Center with Gym / Workout Room
  • Foot massage
  • Free breakfast
  • Free High Speed Internet (WiFi)
  • Heated pool
  • Indoor pool
  • Ironing service
  • Kid-friendly buffet
  • Kids pool
  • Laundry service
  • Massage
  • Meeting rooms
  • Outdoor pool
  • Paid private parking on-site
  • Parking garage
  • Pool
  • Pool / beach towels
  • Pool with view
  • Poolside bar
  • Restaurant
  • Sauna
  • Special diet menus
  • Steam room
  • Sun loungers / beach chairs
  • Sun terrace
  • Sun umbrellas
  • Taxi service
  • Wifi

Good to know

Price range
$212 - $623
Rooms
321
Hotel class
5-star
Style
Business · Marina View
WiFi
Free
Also known as
Gran Melia Victoria Hotel Palma De Mallorca

Location

Avenida Joan Miro, 21, Palma de Mallorca, 07014, ES