Hotel Saratoga, Palma de Mallorca

★★★★ Business · Mid-range
Palma de Mallorca

Guest ratings

Location9.4
Cleanliness8.6
Service8.2
Value7.6
Rooms8
Sleep quality7.8
4-star 180 rooms from $158

What guests mention

rooftop pool the ground floor old town excellent location sky bar deluxe room central location lovely hotel side street city break reception staff santa catalina

Travellers tend to rate this as a reliable, well-positioned Palma hotel, especially for a short city escape. They appreciate the tidy, contemporary accommodation, maintained shared areas and staff who are often warm and attentive. The rooftop pool and bar are standout features, thanks largely to their views, while the other swimming facilities add to the appeal. Its setting makes dining, shopping and sightseeing straightforward on foot. On the less positive side, some bedrooms show their age, service is not always prompt, and added fees can make the overall spend feel less competitive.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Hotel Saratoga — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Reserve a late-departure shower room on the morning of departure, especially for a late flight.

Transport

Request parking ahead of time and confirm the arrangement, as hotel parking may mean using a nearby underground car park.

Rooms

Request an inner-courtyard, pool- or garden-facing balcony room for quieter surroundings, morning sun, and a better outlook than road-facing rooms.

Dining

Book bed and breakfast, try the buffet and consider eating early or late to avoid the busiest breakfast period; cava is available at breakfast.

Pool & Beach

Arrive early for pool loungers; the main and rooftop pools can be crowded, so try the courtyard pool or one of the other three pools.

Activities

Visit the roof terrace at sunset and enjoy a drink or sundowner there.

Location

Use the central location to explore Palma on foot; restaurants and city attractions are close by.

Service

Pack light because the hotel provides Rituals toiletries, towels and pool towels.

Tips & Tricks

Ask reception for a kettle and teabags, or bring a travel kettle if you prefer to make drinks in your room.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Hotel Saratoga.

Sort
BT
Berta T.
20 Aug 2026
Rooms

Request an inner-courtyard, pool- or garden-facing balcony room for quieter surroundings, morning sun, and a better outlook than road-facing rooms.

From guest reviews
Rooms

Pay extra for a deluxe balcony or terrace with sea, harbour, marina or cathedral views; upper floors offer the best outlooks.

From guest reviews
Rooms

Request a front-facing room for bay, port, river, or sea views, plus sunset and afternoon sun on the balcony.

Andrea P.
Andrea P.
20 Aug 2026
Rooms

Request a quiet, higher-floor room with a balcony; upper floors help reduce street noise.

From guest reviews
Rooms

Avoid rooms near the Jazz Club or on the sixth floor beneath it, as music can continue into the early hours.

CO
Carla O.
20 Aug 2026
Dining

Book bed and breakfast, try the buffet and consider eating early or late to avoid the busiest breakfast period; cava is available at breakfast.

From guest reviews
Pool & Beach

Arrive early for pool loungers; the main and rooftop pools can be crowded, so try the courtyard pool or one of the other three pools.

Aurora J.
Aurora J.
20 Aug 2026
Rooms

Request a room away from the street, pool and Jazz Club; courtyard, back and side rooms are generally quieter but may have limited views.

CB
Carlotta B.
20 Aug 2026
Rooms

Compare standard and superior rooms before paying; superior rooms are larger, but the difference may be small and upgrades have sometimes cost €10.

Andrew L.
Andrew L.
20 Aug 2026
Rooms

Request a refurbished room, particularly on the fifth or sixth floor, for modern furnishings, comfortable air-conditioning, and large showers.

Adam G.
Adam G.
20 Aug 2026
Rooms

Request a pool-view room for a quieter outlook, with some higher rooms also offering cathedral views.

Ángel S.
Ángel S.
20 Aug 2026
Dining

Reserve an evening table on the sky terrace or rooftop restaurant because seating fills quickly.

CH
Charles H.
20 Aug 2026
Transport

Request parking ahead of time and confirm the arrangement, as hotel parking may mean using a nearby underground car park.

From guest reviews
Transport

Take the A1 airport bus for about €5 each way; it stops around one minute from the hotel.

Ángel S.
Ángel S.
20 Aug 2026
Location

Use the central location to explore Palma on foot; restaurants and city attractions are close by.

From guest reviews
Rooms

Book a deluxe room for an upper-floor sea-view balcony or a wider double balcony, but check its distance from the Jazz Club.

DC
Diego C.
9 Jun 2026
Activities

Visit the roof terrace at sunset and enjoy a drink or sundowner there.

CE
Cecilia E.
20 Aug 2026
Service

Pack light because the hotel provides Rituals toiletries, towels and pool towels.

CM
Carlos M.
20 Aug 2026
Rooms

Avoid the second floor and ground floor if possible; lower rooms can be less desirable despite some being more spacious.

Amber L.
Amber L.
20 Aug 2026
Rooms

Ask which rooms are farthest from the Jazz Club; avoid room 601 and top floors on Jazz nights.

BB
Björn B.
20 Aug 2026
Rooms

Request a balcony when booking; some rooms otherwise face the road, and balconies are worth the supplement.

From guest reviews
Transport

Expect a taxi from the airport to cost about €25, and ask the hotel to order one because Uber may not serve the hotel.

Alice B.
Alice B.
20 Aug 2026
Rooms

Check your allocated room before travelling and request a refurbished room where possible.

From guest reviews
Activities

Avoid this hotel if travelling with young children, as the facilities and atmosphere may not suit them.

CO
Carla O.
20 Aug 2026
Rooms

Use the corridor for more reliable Wi-Fi, as in-room reception may be only average.

Mark S.
Mark S.
20 Aug 2026
Rooms

Bring extra bedding for winter stays and ask about bed firmness if you prefer something softer than very firm mattresses.

Amandine A.
Amandine A.
20 Aug 2026
Rooms

Ask whether the windows open or request a terrace, especially outside the main air-conditioning season.

CV
Capucine V.
20 Aug 2026
Dining

Try nearby restaurants such as Ca’n Toni and La Greppia.

CV
Capucine V.
20 Aug 2026
Rooms

Avoid ground-floor rooms if possible because they are dark; rooms throughout the hotel are relatively small.

BT
Brooke T.
20 Aug 2026
Rooms

Request a higher floor for better views and potentially less street noise, but stay away from the Jazz Club.

From guest reviews
Rooms

Choose a double room instead of a single if you want more space, and request one double bed when traveling alone.

Amelie P.
Amelie P.
20 Aug 2026
Rooms

Choose a junior suite, preferably a ground-floor suite numbered between 16 and 30, for a particularly large terrace.

Annalisa M.
Annalisa M.
20 Aug 2026
Booking

Reserve a late-departure shower room on the morning of departure, especially for a late flight.

Arvid D.
Arvid D.
20 Aug 2026
Tips & Tricks

Ask reception for a kettle and teabags, or bring a travel kettle if you prefer to make drinks in your room.

From guest reviews
Rooms

Check the room ventilation before settling in, and test Wi-Fi because access instructions may be missing.

A
andy13
20 Aug 2026
Location

Use the hotel’s central Paseo de Mallorca location as a convenient base for exploring Palma.

CH
Charles H.
20 Aug 2026
Booking

Ask about any ongoing construction before booking.

From guest reviews
Booking

Choose your room type and view before arrival, as changing rooms may cost extra.

Álvaro T.
Álvaro T.
20 Aug 2026
Dining

Try the wine bar for its impressive view.

Alejandro P.
Alejandro P.
20 Aug 2026
Rooms

Consider room 335 if you want a dependable standard room.

CV
Camilla V.
20 Aug 2026
Rooms

Consider room 424 for a pool view, or request the front of the hotel for broader views.

Aitana E.
Aitana E.
20 Aug 2026
Rooms

Consider room 311 for a quiet pool-facing corner location, even though it is next to the lift.

Alberto F.
Alberto F.
20 Aug 2026
Rooms

Request rooms 017 or 018 to stay well away from the weekend club activity on the top floor.

From guest reviews
Rooms

Avoid room 133.

From guest reviews
Rooms

Ask for a quiet room and specify its location rather than accepting an unspecified room assignment.

From guest reviews
Rooms

Choose a middle-floor room to balance noise from the street below and the bar or pool above.

Amélie B.
Amélie B.
20 Aug 2026
Booking

Book early to secure the best room rates and availability.

Mark S.
Mark S.
20 Aug 2026
Booking

Book directly with the hotel to access potential deals and loyalty discounts on future stays.

From guest reviews
Transport

Take the A11 airport bus rather than a taxi for a convenient direct journey.

CF
Clément F.
20 Aug 2026
Activities

Take a trip to Sóller, or ride bus 194 to Palma Nova for an afternoon outing.

CA
Christian A.
20 Aug 2026
Activities

Turn on the air conditioning in the gym when you arrive, as it can get very hot.

From guest reviews
Dining

Skip the Italian restaurant further down the plaza and choose another restaurant in the city instead.

CR
Carmen R.
20 Aug 2026
Dining

Try the simple lunch and snack menu beside the rooftop pool.

CA
Christian A.
20 Aug 2026
Tips & Tricks

Bring extra Nespresso pods if you drink much coffee, as only two may be provided.

CO
Carina O.
20 Aug 2026
Rooms

Expect short beds in some rooms and bring earplugs if corridor noise concerns you.

Bethany R.
Bethany R.
20 Aug 2026
Rooms

Avoid room 313 if reliable Wi-Fi is important, as the signal was patchy there.

Alexandre T.
Alexandre T.
20 Aug 2026
Rooms

Consider room 215 for pool views and a view of St Catalina church tower.

CB
Chris B.
20 Aug 2026
Rooms

Choose room 426 for a pool-view Junior Suite, and avoid room 519 if you want more than a street or wall view.

Adrián E.
Adrián E.
20 Aug 2026
Rooms

Consider room 527 for a particularly good stay.

From guest reviews
Rooms

Request a bathroom with a walk-in shower if you have mobility difficulties.

From guest reviews
Rooms

Check whether your room overlooks the breakfast terrace before arrival, especially if building work is taking place.

Anton J.
Anton J.
20 Aug 2026
Rooms

Avoid rooms near the pool if you want quiet, as lower rooms can be noisy.

From guest reviews
Rooms

Avoid Superior rooms if corridor noise bothers you, as sound carries easily from the hall.

Astrid R.
Astrid R.
20 Aug 2026
Rooms

Avoid low front-facing rooms if you are sensitive to noise.

Anaïs N.
Anaïs N.
20 Aug 2026
Rooms

Avoid rooms 016–031 because they can be noisy, and request a higher floor instead.

From guest reviews
Transport

Take the airport bus instead of a €20-plus taxi; it stops about 50 yards from the hotel.

Add your tip

About Hotel Saratoga

Hotel Saratoga is a polished Palma stay with a long local history, pairing urban smartness with an easy, unfussy feel. Its bright contemporary rooms, smart shared spaces and rooftop swimming pool give it the character of a proper city hotel, while the spa, gym and Sky Bar add welcome downtime after a day out. For dinner or a drink, there is the 1962 Café & Gastrobar, as well as l’Àtic, the hotel’s more refined restaurant.

Set on a quieter street in the heart of Palma, it puts the old quarter, Passeig del Born and the cathedral within a comfortable stroll. Santa Catalina’s lively collection of restaurants and bars is also close by. This is a practical pick for a culture-filled weekend, couples wanting a walkable base, or business travellers who appreciate facilities on site without being removed from the city.

Guests regularly highlight the spotless rooms, cared-for public areas and genuinely helpful reception team. The roof terrace earns particular affection for its wide city views, and the pools are a popular retreat. A few visitors feel certain room interiors could use refreshing, however, and service can occasionally be less slick at busy times. Some also advise allowing for additional charges when weighing up the final cost.

Facilities

  • 24-hour check-in
  • 24-hour front desk
  • 24-hour security
  • Airport transportation
  • Baggage storage
  • Banquet room
  • Bar / lounge
  • Bicycle rental
  • Breakfast available
  • Breakfast buffet
  • Business Center with Internet Access
  • Coffee shop
  • Complimentary welcome drink
  • Concierge
  • Conference facilities
  • Dry cleaning
  • Facial treatments
  • Fitness / spa locker rooms
  • Fitness Center with Gym / Workout Room
  • Foot massage
  • Free High Speed Internet (WiFi)
  • Full body massage
  • Hand massage
  • Head massage
  • Heated pool
  • Highchairs available
  • Ironing service
  • Kid-friendly buffet
  • Laundry service
  • Makeup services
  • Manicure
  • Massage
  • Meeting rooms
  • Neck massage
  • Non-smoking hotel
  • Outdoor dining area
  • Outdoor pool
  • Paid private parking nearby
  • Parking garage
  • Pedicure
  • Personal trainer
  • Pool
  • Pool / beach towels
  • Pool with view
  • Poolside bar
  • Restaurant
  • Rooftop bar
  • Rooftop pool
  • Rooftop terrace
  • Sauna
  • Shallow end in pool
  • Snack bar
  • Solarium
  • Spa
  • Steam room
  • Sun deck
  • Sun loungers / beach chairs
  • Sun terrace
  • Taxi service
  • Waxing services
  • Wifi

Good to know

Price range
$158 - $578
Rooms
180
Hotel class
4-star
Style
Business · Mid-range
WiFi
Free
Also known as
Saratoga Hotel Palma De Mallorca

Location

Paseo Mallorca, 6 Downtown, Palma de Mallorca, 07012, ES