Prepare for a predominantly French-speaking, French-oriented hotel; bring a French/Spanish translation app and try basic French.
What guests mention
Guests tend to enjoy the resort’s clean grounds, carefully kept pools and daily housekeeping, while the friendly activity team helps create a cheerful, sociable holiday feel. Families especially appreciate the splash facilities, games and evening entertainment, though the constant programme and shows can bring noise. The free bus into Porto Cristo is useful, as there is little immediately outside the hotel. Rooms are considered comfortable but somewhat old-fashioned, and some shared areas would benefit from renewal. Service is often welcoming, yet a minority report uneven standards and question whether the overall stay justifies the cost.
Your stay, step by step
Advice from guests who actually stayed at Hotel Castell Dels Hams — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Decide carefully whether to book all-inclusive, as reports conflict on whether it offers good value.
Book the free shuttle to Porto Cristo up to 24 hours ahead to secure your preferred time.
Bring a travel kettle; rooms may not include one.
Arrive at meals early, especially around dinner at 7:30, to avoid queues and a crowded dining room.
Bring cash for pool-towel deposits, or bring your own towel to avoid the deposit.
Walk about five minutes to visit the nearby caves.
Plan transport for errands and outings; the hotel is secluded in the countryside, with Porto Cristo as the nearest town.
Check the information boards and ask staff about current activities and arrangements.
Prepare for a predominantly French-speaking, French-oriented hotel; bring a French/Spanish translation app and try basic French.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Hotel Castell Dels Hams.
Arrive at meals early, especially around dinner at 7:30, to avoid queues and a crowded dining room.
Book the free shuttle to Porto Cristo up to 24 hours ahead to secure your preferred time.
Bring groceries or snacks; the onsite shop may not stock snacks, and supermarkets are not nearby.
Plan transport for errands and outings; the hotel is secluded in the countryside, with Porto Cristo as the nearest town.
Bring cash for pool-towel deposits, or bring your own towel to avoid the deposit.
Bring a travel kettle; rooms may not include one.
Use the pools around lunchtime, when the pool area is often quieter and less crowded.
Decide carefully whether to book all-inclusive, as reports conflict on whether it offers good value.
Skip reserving sunbeds early; three pools usually leave plenty available.
Eat the afternoon snacks because there can be a long gap between lunch and dinner.
Check vegetarian and vegan options before booking, as dining choices may be limited.
Consider eating lunch out.
Close the balcony door to activate the air conditioning.
Choose a room on the west side for a quieter stay.
Request rooms 150–167 for a particularly quiet location.
If booking a bungalow, request a larger one nearer the hotel.
Book a bungalow for quieter evenings away from the main hotel.
Bring your own iron.
Pack rainwear for October, when thunderstorms and heavy rain are possible.
Bring earplugs and an eye mask for a better night’s sleep.
Apply insect repellent thoroughly.
Mingle and mention that you speak English; communication may become easier afterward.
Check the information boards and ask staff about current activities and arrangements.
Plan for entertainment to begin at 9:30pm.
Visit the Sunday market in Porto Cristo.
Walk about five minutes to visit the nearby caves.
Choose the middle pool if you want the most sun.
Reach the beach by taxi or bus, as it is not close enough to walk conveniently.
Limit your stay to five days if you prefer a shorter visit.
Check recent reviews before booking.
If arriving around 3:00am, check whether late-arrival food and snacks are available.
About Hotel Castell Dels Hams
Set among leafy Majorcan countryside, Hotel Castell Dels Hams is a lively, family-oriented resort with a distinctly French-speaking animation programme and plenty to fill a day. Expect several pools, including a children’s splash zone, adult pool areas, mini golf, tennis and volleyball, plus an energetic schedule that can range from dance sessions and pétanque to evening shows. The spa and hydrotherapy circuit offer a quieter counterpoint to the activity around the main building.
The hotel sits about two kilometres inland from Porto Cristo, so it feels removed from the busier seafront while remaining easy to reach via the complimentary daily shuttle. Porto Cristo’s shallow sandy beach, harbour, restaurants and shops are within easy reach, as are nearby coves such as Cala Petita. It is a particularly practical choice for families and sociable guests who enjoy organised entertainment more than being in the centre of town.
Guests regularly praise the spotless pool areas, reliable daily room cleaning and the warmth of much of the team, with entertainment staff getting special mention. The shows and children’s facilities are popular, although the busy programme can make evenings noisy. Rooms are generally comfortable, if a little dated, and some guests feel parts of the property and service could be more consistent for the price.
Facilities
- 24-hour front desk
- Aerobics
- Banquet room
- Bar / lounge
- Breakfast buffet
- Car hire
- Children Activities (Kid / Family Friendly)
- Concierge
- Conference facilities
- Darts
- Entertainment staff
- Evening entertainment
- Fitness Center with Gym / Workout Room
- Free breakfast
- Free parking
- Free shuttle or taxi services
- Full body massage
- Gift shop
- Heated pool
- Indoor pool
- Internet
- Kids club
- Kids' outdoor play equipment
- Laundry service
- Meeting rooms
- Mini golf
- Outdoor pool
- Pool
- Poolside bar
- Restaurant
- Sauna
- Shops
- Shuttle bus service
- Spa
- Sun loungers / beach chairs
- Sun umbrellas
- Table tennis
- Tennis court
Good to know
Location
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