Request a Plaza Cort or town-hall view for a wonderful outlook, but expect more clock-bell noise.
Guests respond especially well to the hotel’s central old-town address, which makes Palma’s sights, shopping and dining easy to explore on foot. The rooftop pool, sunbeds and city outlook are recurring highlights, while the terrace, breakfast and welcome drink add to the relaxed, sociable feel. Reviewers also appreciate the distinctive rooms and junior suites. Available comments are largely positive and do not point to a consistent complaint, though the hotel’s busy ground-floor atmosphere may suit travellers who enjoy a livelier base.
Real advice grouped by theme — drawn from guest reviews of Hotel Cappuccino.
Request a Plaza Cort or town-hall view for a wonderful outlook, but expect more clock-bell noise.
Avoid square-facing rooms or bring earplugs; the town clock may chime every 15 minutes all night, though the windows help reduce noise.
Choose a second- or third-floor room for a Juliette balcony.
Choose the lower-priced Superior Room with a sofa for good value, extra space, and two balconies; higher-priced rooms add a bath and courtyard view.
Bring a picture of the room you ordered when you arrive.
Expect public access and possible crowds because the hotel is open to non-residents.
If arriving by rental car, call five minutes ahead so staff can find you; take a taxi instead to avoid rental-car arrangements.
Choose a smaller room for a quieter stay.
Stop in for a drink and watch the world go by.
Book a suite facing the square.
Dress smartly to encourage better service.
Request a bathtub in advance if you want one.
Ask for a walk-in shower if you prefer not to use a shower over the bath.
Stop by for brunch on the way to the Cathedral.
Request Room 34.
Hotel Cappuccino brings a playful, polished energy to Palma’s old town, with interiors by Jacques Grange that favour rich colour, layered details and a distinctly theatrical sense of style. Despite the five-star finish, it feels made for lingering rather than standing on ceremony: the bright lobby, leafy patio and Grand Café give the hotel an easy social pulse. With just 32 individually designed rooms and suites, it remains intimate, while the rooftop pool and terrace provide a quieter perch above the city.
Set in the historic centre near Plaça de Cort, the hotel puts Palma’s lanes, shops, restaurants and landmark cathedral within easy reach. It is a strong choice for couples, style-conscious city-breakers and business travellers who want a central base with proper downtime built in. Along with the rooftop, there is a private cinema and a wellness area with a gym and heated Jacuzzi pool; breakfast or a drink on the terrace makes an appealing start or finish to the day.
Guests particularly enjoy its position for watching Palma unfold, calling out the old-town setting, welcoming arrival drinks and pleasant terrace. Rooms, including junior suites, are often noted for their character, while the rooftop sunbeds and pool are a valued city-centre luxury. The overall impression is of a lively, design-led hotel that still offers calm corners when you need them.
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