Request a pool-view room; upper floors may glimpse the sea, and you may not need to pay extra for the view.
What guests mention
Guests tend to see this as a very good-value, well-run resort with plenty to do without leaving the grounds. The pools, extensive spa and properly equipped gym are frequent highlights, while roomy suites with balconies, comfortable beds and handy mini-kitchens make longer stays easy. Staff are commonly described as welcoming and helpful, and the buffet food, particularly breakfast cooking stations, is well liked. Its peaceful setting suits relaxation, though it is not the best choice for walking into town, and some visitors report noise or occasional missed details in housekeeping.
Your stay, step by step
Advice from guests who actually stayed at Grupotel Playa de Palma Suites & Spa — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Avoid the busiest months unless you want a lively resort and surrounding area.
Use the plentiful hotel parking if arriving by car.
Request a pool-view room; upper floors may glimpse the sea, and you may not need to pay extra for the view.
Try the dinner buffet for high-quality food and plenty of choice.
Do not reserve sunbeds; the hotel does not allow it and provides tokens for separate pool and beach towels.
Visit the spa with children between 8am and 12pm, the designated family hours.
Plan for roughly a 10-minute walk from the hotel to the sea.
Collect the safe key when checking in to avoid returning to reception.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Grupotel Playa de Palma Suites & Spa.
Try the dinner buffet for high-quality food and plenty of choice.
Request a poolside balcony to avoid views of neighboring concrete hotels.
Do not reserve sunbeds; the hotel does not allow it and provides tokens for separate pool and beach towels.
Use the plentiful hotel parking if arriving by car.
Avoid midday sun in July, when it may be too hot to sunbathe until about 4pm.
Arrive early for a sunbed, as availability can be limited after sleeping late.
Book Bar Andaluz in advance, and try Las Tres Palas Grill.
Go to dinner when service begins to make finding a table easier.
Bring a nightlight and washcloths.
Collect the safe key when checking in to avoid returning to reception.
Allow about 10 minutes by taxi from the airport.
Rent a car instead of relying on expensive taxis if you can drive.
Use the two supermarkets and bus stop about five minutes from the hotel.
Head directly toward the beach rather than stopping in the old El Arenal village.
Allow 20–30 minutes to walk to the beach, and do not expect sea views from the hotel.
Plan for roughly a 10-minute walk from the hotel to the sea.
Choose a garden room for a quiet and private setting.
Request a rear-facing room for a quieter stay.
Choose a room at the end of the hall for greater privacy at night.
Expect single beds rather than double or queen-sized beds.
Request a two-sink bathroom if you are traveling as a family.
Ask for a ground-floor room with a small garden if children need outdoor space.
Choose a Prestige Suite for a quieter, more secluded setting away from the main hotel.
Request a room above the fitness area if you want a large terrace.
Choose a room near the main pool to reduce walking to reception.
Request a room in the newer section, especially a ground-floor suite.
Choose a junior suite if you want a particularly large balcony.
Request an even-numbered room for evening sun on the balcony.
Consider visiting in October for beach weather without the peak summer heat.
Avoid the busiest months unless you want a lively resort and surrounding area.
Ask reception at least one day ahead to use the sauna or hammam.
Check pool and spa closing times: the pool closes at 7pm and the spa at 8pm.
Visit the spa with children between 8am and 12pm, the designated family hours.
Collect towel tokens at the hotel for separate pool and beach towels.
Use your private balcony with loungers when the pool is busy; the south-facing hotel gets sun all day.
About Grupotel Playa de Palma Suites & Spa
Grupotel Playa de Palma Suites & Spa feels more like a relaxed resort base than a standard beach hotel. Its accommodation is generously sized, with separate living areas in the suites, useful kitchenettes and balconies or terraces that invite slow mornings. Expect a polished, easy-going atmosphere centred on the outdoor pools, with a substantial wellness area offering an indoor pool, hydromassage facilities, sauna, steam room and gym.
The hotel sits around 500 metres from Bahía de Palma’s beach and about 15 km from Palma, placing it in a quieter part of Playa de Palma rather than right in the resort bustle. It works especially well for families wanting room to spread out, couples planning spa time, and cyclists thanks to dedicated facilities. A supermarket is handy nearby, while car and bike hire make exploring simple. Breakfast and dinner are buffet-style, with live cooking, and there is a poolside bistro and lounge bar for less formal meals.
Guests often single out the comfortable beds, large bathrooms and broad balconies, along with the appealing pool views and freshly made omelettes at breakfast. Service is widely considered friendly and attentive, and the pools and well-equipped gym earn plenty of praise. A few guests do mention occasional noise and inconsistent housekeeping, so it is worth requesting a quieter room if peace is a priority.
Facilities
- 24-hour check-in
- 24-hour front desk
- Airport transportation
- Baggage storage
- Banquet room
- Bar / lounge
- Beach
- Bicycle rental
- Breakfast available
- Breakfast buffet
- Car hire
- Clothes dryer
- Complimentary welcome drink
- Concierge
- Conference facilities
- Currency exchange
- Dry cleaning
- Evening entertainment
- Facial treatments
- First aid kit
- Fitness / spa locker rooms
- Fitness Center with Gym / Workout Room
- Fitness classes
- Foot massage
- Free breakfast
- Free High Speed Internet (WiFi)
- Free parking
- Full body massage
- Hammam
- Heated pool
- Hot tub
- Indoor pool
- Ironing service
- Laundry service
- Manicure
- Massage
- Meeting rooms
- Mini golf
- Newspaper
- Outdoor dining area
- Outdoor pool
- Pedicure
- Plunge pool
- Pool
- Pool / beach towels
- Poolside bar
- Private pool
- Restaurant
- Rooftop bar
- Rooftop pool
- Rooftop terrace
- Salon
- Sauna
- Shallow end in pool
- Spa
- Steam room
- Sun deck
- Sun loungers / beach chairs
- Sun umbrellas
- Table tennis
- Taxi service
- Tennis court offsite
- Umbrella
- Washing machine
- Wifi
- Yoga classes
Good to know
Location
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