Arrive early for sunbeds and umbrellas; the pool opens at 10am, and towel-saving practices vary.
What guests mention
Guests tend to find this a strong pick for a family break, thanks to kind, energetic staff, a busy activity programme and entertainment that keeps children engaged into the evening. Pools are well cared for, with both active and calmer areas, and the food selection is generally well received. Families also value the nearby beaches and shops. On the less glowing side, some rooms look a little old-fashioned, minor repairs are sometimes needed, and service can occasionally be slow. Value opinions are mixed, with some guests feeling rates are high.
Your stay, step by step
Advice from guests who actually stayed at Grupotel Club Turquesa Mar — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
State your preferred floor, room location, quietness and pool view when booking; the hotel may honour these requests.
Book a private transfer or take a taxi from Mahon Airport to save time; the journey can take about 45–50 minutes.
Request Block 4, preferably beside the quiet pool, for quieter evenings away from the stage; it is farther from daytime activities.
Arrive early for dinner or outside peak times to avoid queues and shortages of plates or high chairs.
Arrive early for sunbeds and umbrellas; the pool opens at 10am, and towel-saving practices vary.
Download the TUI Blue app before arrival and check it for activities, entertainment listings and updates.
Walk to the two nearby beaches, shops, and Cala en Bosch marina for bars and restaurants.
Request complimentary toiletries if needed, and ask reception for a laundry bag; laundry costs €22 and should be submitted two days before departure.
Bring DEET insect repellent, mosquito bands or fly spray for evenings and open balcony doors.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Grupotel Club Turquesa Mar.
Arrive early for a poolside sunbed with a parasol, as prime spots are often claimed around 7–9am.
Bring DEET insect repellent, mosquito bands or fly spray for evenings and open balcony doors.
Request Block 4 for a quieter location, particularly if you want to be away from evening noise.
Request Block 4, preferably beside the quiet pool, for quieter evenings away from the stage; it is farther from daytime activities.
Bring mosquito spray and bite cream or After Bite; mosquitoes can be relentless.
Do not buy inflatables; use the hotel’s swap box, which often contains floats and children’s pool toys.
Use the quiet garden pool for a calmer, warmer swim and more relaxed loungers; it has no lifeguard.
Request a quiet room away from the entertainment and outside stage; block 4 is generally quieter but farther from the main pool.
Visit during October or later in the day for more available sunbeds, including shaded spots.
Pack wetsuits or warm swimwear for children because the outdoor pools are not heated and can be cold, especially in May.
Bring tea, coffee, sugar and a mug or insulated flask for in-room drinks.
Arrive early for dinner or outside peak times to avoid queues and shortages of plates or high chairs.
Use hotel pool towels for a €10 refundable deposit, or bring your own if you prefer.
Download both TUI apps to check the daily programme and book kids’ clubs.
Request a rear-, garden-, or non-pool-facing room for quieter evenings and earlier bedtimes.
Download the TUI Blue app before arrival and check it for activities, entertainment listings and updates.
Expect the outdoor pool to be cold, especially in May and late September; use the indoor pool instead.
Use the available pool inflatables or recycling boxes instead of packing your own, despite the stated restrictions.
Walk to the two nearby beaches, shops, and Cala en Bosch marina for bars and restaurants.
Allow 70–90 minutes for the coach transfer from Mahon Airport, especially if the hotel is the last drop-off.
Bring an insulated cup, reusable straw, flask, or container because bar servings can be small.
Book a private transfer or take a taxi from Mahon Airport to save time; the journey can take about 45–50 minutes.
Request a pool-view room for the nicer outlook, but expect possible nighttime noise.
Eat early if you want hot food or want children to catch the evening entertainment, which starts early.
Walk five minutes to nearby shops and supermarkets, or 5–10 minutes to the marina.
Double-check gluten-free and allergy labels with the chefs, especially when wheat symbols appear unexpectedly.
Bring swim shoes for children because some pool surfaces can be slippery.
Book a private transfer from the airport to avoid a long coach journey and multiple waiting stops.
Take the bus to Ciutadella; the journey takes about 25 minutes and costs approximately €2 each way.
Bring bottled water because the room water is not drinkable and no bottled water is supplied.
Request a pool-view room, with Blocks 1–3 generally overlooking the pool.
State your preferred floor, room location, quietness and pool view when booking; the hotel may honour these requests.
Request a second-floor room with a balcony overlooking the pool.
Request complimentary toiletries if needed, and ask reception for a laundry bag; laundry costs €22 and should be submitted two days before departure.
Budget for Menorca’s tourist tax, which can be nearly €10 or around €23 per adult depending on the stay.
Budget for the safe, which costs €18 per week plus a €10 deposit.
Use the quiet pool when you want a peaceful break from the busy main pool.
Bring cups with lids around the pool because wasps can be a nuisance.
Attend the evening shows and book children into the Kids Club for games and activities.
Visit Ciutadella for its historic town and market day, or spend the day at Aqua Rock water park.
Visit the closest beach for convenience, or travel to Son Bou for a highly rated beach.
Avoid the snack bar and à la carte dining area if you prefer eating elsewhere.
Try local restaurants, including Sidi for pizza, if you want a change from the hotel food.
Try the marina restaurants in the evening, including Bahia and Noray.
Request a room away from the pool if you need peace and quiet, or around the pool for easier supervision of young children.
Request Block 2 to overlook the baby pool and park, or to stay close to the kids’ pool.
Pack washing-up liquid, a sponge or cloth, and hand soap because they may not be supplied.
Use hotel beach towels from reception for a €10 deposit per towel, or bring your own to avoid the charge.
Take a boat trip with Amigos to Cala Galdana if the nearby beaches do not appeal.
Join the entertainment activities and give the entertainment team a chance.
Download the TUI Blue app to check the activity schedule and hotel information.
Visit Ciutadella, and consider hiring a car for two days; leave early to find parking.
Use the free WiFi throughout the complex; it is strong enough for streaming.
Skip La Taverna if you prefer the main restaurant, as its food may be less impressive despite being included.
Avoid block 1 and rooms near the outside stage if you want quieter evenings.
Request block 2 or a room near the play park to stay farther from the main entertainment areas.
Check pool hours before planning a swim; the pools generally open at 10am and close at 6pm.
Hire a safe, and remove or conceal the room number printed on its key before storing it with your key card.
Expect dinner service to start at 6:30pm, making the resort especially suited to families with young children.
Catch the bus near the pharmacy at the top of the road rather than outside the hotel for a less crowded ride.
Ask for a mattress topper if the bed feels too hard.
Bring your own hairdryer if you prefer a powerful one.
Avoid rooms above the evening music if you have young children.
Request a ground-floor pool-view room if you want to be close to the pool.
Choose an apartment rather than a twin room if you are travelling as a couple.
Budget for the tourist tax payable at the hotel.
Request Rooms 3102, 3104, 3106 or 3108 for pool views and plenty of daytime sun.
Book the zoo excursion if you want a worthwhile day trip.
Bring football trainers for family sessions on the Astro pitch.
Request rooms 1002, 1004, 1006, or 1008 for pool views.
Sign children in personally at Kids Club even after entering contact details in the TUI Blue app.
Collect a healthy eating passport from the concierge at the start of your stay for a chance to get on stage.
Request a south-side room on the second floor for landscape and sea views.
Bring extra spending money for local taxes, drinks, ice creams, or occasional meals out.
Request a room in Block 3 facing the open countryside for a peaceful outlook.
Ask for room 2102 if available; it overlooks the pool and is well positioned.
Choose an apartment rather than a standard room if you need more space or kitchen facilities.
Avoid the bus to Mahón on hot days because the round trip is long without a car.
Take earplugs because the rooms are not fully soundproof.
Check shower trays carefully because they can be slippery.
Plan for busy conditions during school-holiday peak times.
Allow about 1.5 hours for the transfer from the hotel.
Do not bring inflatables into the pool.
Bring cash for crèche services, towels and other hotel charges.
Bring your own hairdryer if having one in the room matters to you.
Arrive early to secure a parasol.
Try the Barbecue Restaurant.
Eat breakfast early for the widest choice, as some items may not be replenished quickly.
Choose the dining hall for lunch rather than the snack bar if you want more variety.
Book La Taverna for tapas-style food and good service.
Try the Lighthouse restaurant during your stay.
Use the gym from 7am if you want an early workout.
Eat later at the restaurant, and expect the pool area to be busy.
Take a fan for the restaurant if you struggle with warm dining areas.
Reach the nearby beach by 9am if you want to hire a lounger.
Take a boat trip around Mahón Harbour, or combine Mahón with Torralba d’en Salort on a Neolithic-history excursion.
Bring a beach parasol if you plan to spend much time on the beach.
Request adjoining rooms when traveling with family or friends.
Refill bottles at the lion water station beside the bar for ice-cold water.
Allow extra time for a taxi back from town because waits can be long.
Contact the hotel directly with special requests so they can help arrange them.
Avoid the hotel’s Taverna restaurant if you are looking for a stronger dining option.
Bring your own branded spirits if you prefer specific drinks.
Bring gluten-free bread, snacks and other specialist foods because suitable options may be limited.
Do not expect a private garden.
Walk to Artrutx Restaurant for dinner and sunset; it is about 20 minutes away.
Request a high-floor room in Block 2 facing the pool for views across the complex.
About Grupotel Club Turquesa Mar
Grupotel Club Turquesa Mar is the sort of Menorca stay built around easy-going family days: swimming, activities, meals without fuss and plenty happening after sunset. The feel is cheerful rather than boutique, with a sociable holiday-village energy that suits parents looking for a relaxed base where children have their own space too. Several pools, including quieter and livelier options, help everyone settle into their preferred pace.
In Ciutadella, the hotel is conveniently placed for beach time and nearby shops, making it a practical choice for families who do not want every outing to involve a long journey. The baby club, children’s areas and activity programme are especially useful for those travelling with younger kids, while themed evening entertainment gives the whole family something to do after dinner. It is best suited to travellers who enjoy an organised resort rhythm over a hushed, adults-focused escape.
Guests regularly single out the warm team, particularly the entertainment staff, and appreciate clean pools, roomy accommodation and a good choice of food in the main restaurant. The snack bar and ice cream stops get plenty of affection too. A few visitors feel the rooms could use a style refresh, however, and occasional maintenance delays mean expectations are best kept realistic rather than luxury-level.
Facilities
- 24-hour front desk
- Aerobics
- Airport transportation
- Babysitting
- Baggage storage
- Bar / lounge
- Breakfast buffet
- Children Activities (Kid / Family Friendly)
- Dry cleaning
- Entertainment staff
- Evening entertainment
- Fitness Center with Gym / Workout Room
- Fitness classes
- Free breakfast
- Free High Speed Internet (WiFi)
- Free parking
- Indoor pool
- Internet
- Kid-friendly buffet
- Kids club
- Kids' meals
- Kids' outdoor play equipment
- Laundry service
- Outdoor pool
- Parking
- Pool
- Restaurant
- Snack bar
- Sun loungers / beach chairs
- Sun umbrellas
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Location
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