Grupotel Club Turquesa Mar, Ciutadella

★★★★ Charming · Family
Ciutadella

Guest ratings

Location9.2
Cleanliness9.4
Service9.4
Value8.8
Rooms9
Sleep quality9.2
4-star from $112

What guests mention

snack bar head chef baby club quiet pool entertainment team blue team blue hotel family holiday activity pool evening entertainment holiday village ice cream

Guests tend to find this a strong pick for a family break, thanks to kind, energetic staff, a busy activity programme and entertainment that keeps children engaged into the evening. Pools are well cared for, with both active and calmer areas, and the food selection is generally well received. Families also value the nearby beaches and shops. On the less glowing side, some rooms look a little old-fashioned, minor repairs are sometimes needed, and service can occasionally be slow. Value opinions are mixed, with some guests feeling rates are high.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Grupotel Club Turquesa Mar — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

State your preferred floor, room location, quietness and pool view when booking; the hotel may honour these requests.

Transport

Book a private transfer or take a taxi from Mahon Airport to save time; the journey can take about 45–50 minutes.

Rooms

Request Block 4, preferably beside the quiet pool, for quieter evenings away from the stage; it is farther from daytime activities.

Dining

Arrive early for dinner or outside peak times to avoid queues and shortages of plates or high chairs.

Pool & Beach

Arrive early for sunbeds and umbrellas; the pool opens at 10am, and towel-saving practices vary.

Activities

Download the TUI Blue app before arrival and check it for activities, entertainment listings and updates.

Location

Walk to the two nearby beaches, shops, and Cala en Bosch marina for bars and restaurants.

Service

Request complimentary toiletries if needed, and ask reception for a laundry bag; laundry costs €22 and should be submitted two days before departure.

Tips & Tricks

Bring DEET insect repellent, mosquito bands or fly spray for evenings and open balcony doors.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Grupotel Club Turquesa Mar.

Sort
From guest reviews
Pool & Beach

Arrive early for sunbeds and umbrellas; the pool opens at 10am, and towel-saving practices vary.

From guest reviews
Pool & Beach

Arrive early for a poolside sunbed with a parasol, as prime spots are often claimed around 7–9am.

From guest reviews
Tips & Tricks

Bring DEET insect repellent, mosquito bands or fly spray for evenings and open balcony doors.

From guest reviews
Rooms

Request Block 4 for a quieter location, particularly if you want to be away from evening noise.

From guest reviews
Rooms

Request Block 4, preferably beside the quiet pool, for quieter evenings away from the stage; it is farther from daytime activities.

From guest reviews
Tips & Tricks

Bring mosquito spray and bite cream or After Bite; mosquitoes can be relentless.

From guest reviews
Pool & Beach

Do not buy inflatables; use the hotel’s swap box, which often contains floats and children’s pool toys.

From guest reviews
Pool & Beach

Use the quiet garden pool for a calmer, warmer swim and more relaxed loungers; it has no lifeguard.

From guest reviews
Rooms

Request a quiet room away from the entertainment and outside stage; block 4 is generally quieter but farther from the main pool.

From guest reviews
Pool & Beach

Visit during October or later in the day for more available sunbeds, including shaded spots.

From guest reviews
Pool & Beach

Pack wetsuits or warm swimwear for children because the outdoor pools are not heated and can be cold, especially in May.

From guest reviews
Rooms

Bring tea, coffee, sugar and a mug or insulated flask for in-room drinks.

From guest reviews
Dining

Arrive early for dinner or outside peak times to avoid queues and shortages of plates or high chairs.

From guest reviews
Pool & Beach

Use hotel pool towels for a €10 refundable deposit, or bring your own if you prefer.

From guest reviews
Activities

Download both TUI apps to check the daily programme and book kids’ clubs.

From guest reviews
Rooms

Request a rear-, garden-, or non-pool-facing room for quieter evenings and earlier bedtimes.

From guest reviews
Activities

Download the TUI Blue app before arrival and check it for activities, entertainment listings and updates.

From guest reviews
Pool & Beach

Expect the outdoor pool to be cold, especially in May and late September; use the indoor pool instead.

From guest reviews
Pool & Beach

Use the available pool inflatables or recycling boxes instead of packing your own, despite the stated restrictions.

From guest reviews
Location

Walk to the two nearby beaches, shops, and Cala en Bosch marina for bars and restaurants.

From guest reviews
Transport

Allow 70–90 minutes for the coach transfer from Mahon Airport, especially if the hotel is the last drop-off.

From guest reviews
Tips & Tricks

Bring an insulated cup, reusable straw, flask, or container because bar servings can be small.

From guest reviews
Transport

Book a private transfer or take a taxi from Mahon Airport to save time; the journey can take about 45–50 minutes.

From guest reviews
Rooms

Request a pool-view room for the nicer outlook, but expect possible nighttime noise.

From guest reviews
Dining

Eat early if you want hot food or want children to catch the evening entertainment, which starts early.

From guest reviews
Location

Walk five minutes to nearby shops and supermarkets, or 5–10 minutes to the marina.

From guest reviews
Dining

Double-check gluten-free and allergy labels with the chefs, especially when wheat symbols appear unexpectedly.

From guest reviews
Pool & Beach

Bring swim shoes for children because some pool surfaces can be slippery.

From guest reviews
Transport

Book a private transfer from the airport to avoid a long coach journey and multiple waiting stops.

From guest reviews
Transport

Take the bus to Ciutadella; the journey takes about 25 minutes and costs approximately €2 each way.

From guest reviews
Rooms

Bring bottled water because the room water is not drinkable and no bottled water is supplied.

From guest reviews
Rooms

Request a pool-view room, with Blocks 1–3 generally overlooking the pool.

From guest reviews
Booking

State your preferred floor, room location, quietness and pool view when booking; the hotel may honour these requests.

From guest reviews
Rooms

Request a second-floor room with a balcony overlooking the pool.

From guest reviews
Service

Request complimentary toiletries if needed, and ask reception for a laundry bag; laundry costs €22 and should be submitted two days before departure.

From guest reviews
Tips & Tricks

Budget for Menorca’s tourist tax, which can be nearly €10 or around €23 per adult depending on the stay.

From guest reviews
Tips & Tricks

Budget for the safe, which costs €18 per week plus a €10 deposit.

From guest reviews
Pool & Beach

Use the quiet pool when you want a peaceful break from the busy main pool.

From guest reviews
Pool & Beach

Bring cups with lids around the pool because wasps can be a nuisance.

From guest reviews
Activities

Attend the evening shows and book children into the Kids Club for games and activities.

From guest reviews
Activities

Visit Ciutadella for its historic town and market day, or spend the day at Aqua Rock water park.

From guest reviews
Location

Visit the closest beach for convenience, or travel to Son Bou for a highly rated beach.

From guest reviews
Dining

Avoid the snack bar and à la carte dining area if you prefer eating elsewhere.

From guest reviews
Dining

Try local restaurants, including Sidi for pizza, if you want a change from the hotel food.

From guest reviews
Dining

Try the marina restaurants in the evening, including Bahia and Noray.

From guest reviews
Rooms

Request a room away from the pool if you need peace and quiet, or around the pool for easier supervision of young children.

From guest reviews
Rooms

Request Block 2 to overlook the baby pool and park, or to stay close to the kids’ pool.

From guest reviews
Rooms

Pack washing-up liquid, a sponge or cloth, and hand soap because they may not be supplied.

From guest reviews
Pool & Beach

Use hotel beach towels from reception for a €10 deposit per towel, or bring your own to avoid the charge.

From guest reviews
Activities

Take a boat trip with Amigos to Cala Galdana if the nearby beaches do not appeal.

From guest reviews
Activities

Join the entertainment activities and give the entertainment team a chance.

From guest reviews
Activities

Download the TUI Blue app to check the activity schedule and hotel information.

From guest reviews
Location

Visit Ciutadella, and consider hiring a car for two days; leave early to find parking.

From guest reviews
Tips & Tricks

Use the free WiFi throughout the complex; it is strong enough for streaming.

From guest reviews
Dining

Skip La Taverna if you prefer the main restaurant, as its food may be less impressive despite being included.

From guest reviews
Rooms

Avoid block 1 and rooms near the outside stage if you want quieter evenings.

From guest reviews
Rooms

Request block 2 or a room near the play park to stay farther from the main entertainment areas.

From guest reviews
Pool & Beach

Check pool hours before planning a swim; the pools generally open at 10am and close at 6pm.

From guest reviews
Booking

Hire a safe, and remove or conceal the room number printed on its key before storing it with your key card.

From guest reviews
Dining

Expect dinner service to start at 6:30pm, making the resort especially suited to families with young children.

From guest reviews
Transport

Catch the bus near the pharmacy at the top of the road rather than outside the hotel for a less crowded ride.

From guest reviews
Rooms

Ask for a mattress topper if the bed feels too hard.

From guest reviews
Rooms

Bring your own hairdryer if you prefer a powerful one.

From guest reviews
Rooms

Avoid rooms above the evening music if you have young children.

From guest reviews
Rooms

Request a ground-floor pool-view room if you want to be close to the pool.

From guest reviews
Rooms

Choose an apartment rather than a twin room if you are travelling as a couple.

From guest reviews
Tips & Tricks

Budget for the tourist tax payable at the hotel.

From guest reviews
Rooms

Request Rooms 3102, 3104, 3106 or 3108 for pool views and plenty of daytime sun.

From guest reviews
Activities

Book the zoo excursion if you want a worthwhile day trip.

From guest reviews
Activities

Bring football trainers for family sessions on the Astro pitch.

From guest reviews
Rooms

Request rooms 1002, 1004, 1006, or 1008 for pool views.

From guest reviews
Service

Sign children in personally at Kids Club even after entering contact details in the TUI Blue app.

From guest reviews
Activities

Collect a healthy eating passport from the concierge at the start of your stay for a chance to get on stage.

From guest reviews
Rooms

Request a south-side room on the second floor for landscape and sea views.

From guest reviews
Tips & Tricks

Bring extra spending money for local taxes, drinks, ice creams, or occasional meals out.

From guest reviews
Rooms

Request a room in Block 3 facing the open countryside for a peaceful outlook.

From guest reviews
Rooms

Ask for room 2102 if available; it overlooks the pool and is well positioned.

From guest reviews
Rooms

Choose an apartment rather than a standard room if you need more space or kitchen facilities.

From guest reviews
Transport

Avoid the bus to Mahón on hot days because the round trip is long without a car.

From guest reviews
Rooms

Take earplugs because the rooms are not fully soundproof.

From guest reviews
Rooms

Check shower trays carefully because they can be slippery.

From guest reviews
Tips & Tricks

Plan for busy conditions during school-holiday peak times.

From guest reviews
Transport

Allow about 1.5 hours for the transfer from the hotel.

From guest reviews
Pool & Beach

Do not bring inflatables into the pool.

From guest reviews
Tips & Tricks

Bring cash for crèche services, towels and other hotel charges.

From guest reviews
Rooms

Bring your own hairdryer if having one in the room matters to you.

From guest reviews
Pool & Beach

Arrive early to secure a parasol.

From guest reviews
Dining

Try the Barbecue Restaurant.

From guest reviews
Dining

Eat breakfast early for the widest choice, as some items may not be replenished quickly.

From guest reviews
Dining

Choose the dining hall for lunch rather than the snack bar if you want more variety.

From guest reviews
Dining

Book La Taverna for tapas-style food and good service.

From guest reviews
Dining

Try the Lighthouse restaurant during your stay.

From guest reviews
Activities

Use the gym from 7am if you want an early workout.

From guest reviews
Dining

Eat later at the restaurant, and expect the pool area to be busy.

From guest reviews
Dining

Take a fan for the restaurant if you struggle with warm dining areas.

From guest reviews
Pool & Beach

Reach the nearby beach by 9am if you want to hire a lounger.

From guest reviews
Activities

Take a boat trip around Mahón Harbour, or combine Mahón with Torralba d’en Salort on a Neolithic-history excursion.

From guest reviews
Location

Bring a beach parasol if you plan to spend much time on the beach.

From guest reviews
Booking

Request adjoining rooms when traveling with family or friends.

From guest reviews
Tips & Tricks

Refill bottles at the lion water station beside the bar for ice-cold water.

From guest reviews
Transport

Allow extra time for a taxi back from town because waits can be long.

From guest reviews
Booking

Contact the hotel directly with special requests so they can help arrange them.

From guest reviews
Dining

Avoid the hotel’s Taverna restaurant if you are looking for a stronger dining option.

From guest reviews
Dining

Bring your own branded spirits if you prefer specific drinks.

From guest reviews
Dining

Bring gluten-free bread, snacks and other specialist foods because suitable options may be limited.

From guest reviews
Rooms

Do not expect a private garden.

From guest reviews
Dining

Walk to Artrutx Restaurant for dinner and sunset; it is about 20 minutes away.

From guest reviews
Rooms

Request a high-floor room in Block 2 facing the pool for views across the complex.

Add your tip

About Grupotel Club Turquesa Mar

Grupotel Club Turquesa Mar is the sort of Menorca stay built around easy-going family days: swimming, activities, meals without fuss and plenty happening after sunset. The feel is cheerful rather than boutique, with a sociable holiday-village energy that suits parents looking for a relaxed base where children have their own space too. Several pools, including quieter and livelier options, help everyone settle into their preferred pace.

In Ciutadella, the hotel is conveniently placed for beach time and nearby shops, making it a practical choice for families who do not want every outing to involve a long journey. The baby club, children’s areas and activity programme are especially useful for those travelling with younger kids, while themed evening entertainment gives the whole family something to do after dinner. It is best suited to travellers who enjoy an organised resort rhythm over a hushed, adults-focused escape.

Guests regularly single out the warm team, particularly the entertainment staff, and appreciate clean pools, roomy accommodation and a good choice of food in the main restaurant. The snack bar and ice cream stops get plenty of affection too. A few visitors feel the rooms could use a style refresh, however, and occasional maintenance delays mean expectations are best kept realistic rather than luxury-level.

Facilities

  • 24-hour front desk
  • Aerobics
  • Airport transportation
  • Babysitting
  • Baggage storage
  • Bar / lounge
  • Breakfast buffet
  • Children Activities (Kid / Family Friendly)
  • Dry cleaning
  • Entertainment staff
  • Evening entertainment
  • Fitness Center with Gym / Workout Room
  • Fitness classes
  • Free breakfast
  • Free High Speed Internet (WiFi)
  • Free parking
  • Indoor pool
  • Internet
  • Kid-friendly buffet
  • Kids club
  • Kids' meals
  • Kids' outdoor play equipment
  • Laundry service
  • Outdoor pool
  • Parking
  • Pool
  • Restaurant
  • Snack bar
  • Sun loungers / beach chairs
  • Sun umbrellas

Good to know

Price range
$112 - $363
Hotel class
4-star
Style
Charming · Family
WiFi
Free

Location

Avda Son Xoriguer s/n, 07769, ES