Request an inner-courtyard, pool- or garden-facing balcony room for quieter surroundings, morning sun, and a better outlook than road-facing rooms.
What guests mention
Travellers tend to rate this as a reliable, well-positioned Palma hotel, especially for a short city escape. They appreciate the tidy, contemporary accommodation, maintained shared areas and staff who are often warm and attentive. The rooftop pool and bar are standout features, thanks largely to their views, while the other swimming facilities add to the appeal. Its setting makes dining, shopping and sightseeing straightforward on foot. On the less positive side, some bedrooms show their age, service is not always prompt, and added fees can make the overall spend feel less competitive.
Your stay, step by step
Advice from guests who actually stayed at Hotel Saratoga — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Reserve a late-departure shower room on the morning of departure, especially for a late flight.
Request parking ahead of time and confirm the arrangement, as hotel parking may mean using a nearby underground car park.
Request an inner-courtyard, pool- or garden-facing balcony room for quieter surroundings, morning sun, and a better outlook than road-facing rooms.
Book bed and breakfast, try the buffet and consider eating early or late to avoid the busiest breakfast period; cava is available at breakfast.
Arrive early for pool loungers; the main and rooftop pools can be crowded, so try the courtyard pool or one of the other three pools.
Visit the roof terrace at sunset and enjoy a drink or sundowner there.
Use the central location to explore Palma on foot; restaurants and city attractions are close by.
Pack light because the hotel provides Rituals toiletries, towels and pool towels.
Ask reception for a kettle and teabags, or bring a travel kettle if you prefer to make drinks in your room.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Hotel Saratoga.
Pay extra for a deluxe balcony or terrace with sea, harbour, marina or cathedral views; upper floors offer the best outlooks.
Request a front-facing room for bay, port, river, or sea views, plus sunset and afternoon sun on the balcony.
Request a quiet, higher-floor room with a balcony; upper floors help reduce street noise.
Avoid rooms near the Jazz Club or on the sixth floor beneath it, as music can continue into the early hours.
Book bed and breakfast, try the buffet and consider eating early or late to avoid the busiest breakfast period; cava is available at breakfast.
Arrive early for pool loungers; the main and rooftop pools can be crowded, so try the courtyard pool or one of the other three pools.
Request a room away from the street, pool and Jazz Club; courtyard, back and side rooms are generally quieter but may have limited views.
Compare standard and superior rooms before paying; superior rooms are larger, but the difference may be small and upgrades have sometimes cost €10.
Request a refurbished room, particularly on the fifth or sixth floor, for modern furnishings, comfortable air-conditioning, and large showers.
Request a pool-view room for a quieter outlook, with some higher rooms also offering cathedral views.
Reserve an evening table on the sky terrace or rooftop restaurant because seating fills quickly.
Request parking ahead of time and confirm the arrangement, as hotel parking may mean using a nearby underground car park.
Take the A1 airport bus for about €5 each way; it stops around one minute from the hotel.
Use the central location to explore Palma on foot; restaurants and city attractions are close by.
Book a deluxe room for an upper-floor sea-view balcony or a wider double balcony, but check its distance from the Jazz Club.
Visit the roof terrace at sunset and enjoy a drink or sundowner there.
Pack light because the hotel provides Rituals toiletries, towels and pool towels.
Avoid the second floor and ground floor if possible; lower rooms can be less desirable despite some being more spacious.
Ask which rooms are farthest from the Jazz Club; avoid room 601 and top floors on Jazz nights.
Request a balcony when booking; some rooms otherwise face the road, and balconies are worth the supplement.
Expect a taxi from the airport to cost about €25, and ask the hotel to order one because Uber may not serve the hotel.
Check your allocated room before travelling and request a refurbished room where possible.
Avoid this hotel if travelling with young children, as the facilities and atmosphere may not suit them.
Use the corridor for more reliable Wi-Fi, as in-room reception may be only average.
Bring extra bedding for winter stays and ask about bed firmness if you prefer something softer than very firm mattresses.
Ask whether the windows open or request a terrace, especially outside the main air-conditioning season.
Try nearby restaurants such as Ca’n Toni and La Greppia.
Avoid ground-floor rooms if possible because they are dark; rooms throughout the hotel are relatively small.
Request a higher floor for better views and potentially less street noise, but stay away from the Jazz Club.
Choose a double room instead of a single if you want more space, and request one double bed when traveling alone.
Choose a junior suite, preferably a ground-floor suite numbered between 16 and 30, for a particularly large terrace.
Reserve a late-departure shower room on the morning of departure, especially for a late flight.
Ask reception for a kettle and teabags, or bring a travel kettle if you prefer to make drinks in your room.
Check the room ventilation before settling in, and test Wi-Fi because access instructions may be missing.
Use the hotel’s central Paseo de Mallorca location as a convenient base for exploring Palma.
Ask about any ongoing construction before booking.
Choose your room type and view before arrival, as changing rooms may cost extra.
Try the wine bar for its impressive view.
Consider room 335 if you want a dependable standard room.
Consider room 424 for a pool view, or request the front of the hotel for broader views.
Consider room 311 for a quiet pool-facing corner location, even though it is next to the lift.
Request rooms 017 or 018 to stay well away from the weekend club activity on the top floor.
Avoid room 133.
Ask for a quiet room and specify its location rather than accepting an unspecified room assignment.
Choose a middle-floor room to balance noise from the street below and the bar or pool above.
Book early to secure the best room rates and availability.
Book directly with the hotel to access potential deals and loyalty discounts on future stays.
Take the A11 airport bus rather than a taxi for a convenient direct journey.
Take a trip to Sóller, or ride bus 194 to Palma Nova for an afternoon outing.
Turn on the air conditioning in the gym when you arrive, as it can get very hot.
Skip the Italian restaurant further down the plaza and choose another restaurant in the city instead.
Try the simple lunch and snack menu beside the rooftop pool.
Bring extra Nespresso pods if you drink much coffee, as only two may be provided.
Expect short beds in some rooms and bring earplugs if corridor noise concerns you.
Avoid room 313 if reliable Wi-Fi is important, as the signal was patchy there.
Consider room 215 for pool views and a view of St Catalina church tower.
Choose room 426 for a pool-view Junior Suite, and avoid room 519 if you want more than a street or wall view.
Consider room 527 for a particularly good stay.
Request a bathroom with a walk-in shower if you have mobility difficulties.
Check whether your room overlooks the breakfast terrace before arrival, especially if building work is taking place.
Avoid rooms near the pool if you want quiet, as lower rooms can be noisy.
Avoid Superior rooms if corridor noise bothers you, as sound carries easily from the hall.
Avoid low front-facing rooms if you are sensitive to noise.
Avoid rooms 016–031 because they can be noisy, and request a higher floor instead.
Take the airport bus instead of a €20-plus taxi; it stops about 50 yards from the hotel.
About Hotel Saratoga
Hotel Saratoga is a polished Palma stay with a long local history, pairing urban smartness with an easy, unfussy feel. Its bright contemporary rooms, smart shared spaces and rooftop swimming pool give it the character of a proper city hotel, while the spa, gym and Sky Bar add welcome downtime after a day out. For dinner or a drink, there is the 1962 Café & Gastrobar, as well as l’Àtic, the hotel’s more refined restaurant.
Set on a quieter street in the heart of Palma, it puts the old quarter, Passeig del Born and the cathedral within a comfortable stroll. Santa Catalina’s lively collection of restaurants and bars is also close by. This is a practical pick for a culture-filled weekend, couples wanting a walkable base, or business travellers who appreciate facilities on site without being removed from the city.
Guests regularly highlight the spotless rooms, cared-for public areas and genuinely helpful reception team. The roof terrace earns particular affection for its wide city views, and the pools are a popular retreat. A few visitors feel certain room interiors could use refreshing, however, and service can occasionally be less slick at busy times. Some also advise allowing for additional charges when weighing up the final cost.
Facilities
- 24-hour check-in
- 24-hour front desk
- 24-hour security
- Airport transportation
- Baggage storage
- Banquet room
- Bar / lounge
- Bicycle rental
- Breakfast available
- Breakfast buffet
- Business Center with Internet Access
- Coffee shop
- Complimentary welcome drink
- Concierge
- Conference facilities
- Dry cleaning
- Facial treatments
- Fitness / spa locker rooms
- Fitness Center with Gym / Workout Room
- Foot massage
- Free High Speed Internet (WiFi)
- Full body massage
- Hand massage
- Head massage
- Heated pool
- Highchairs available
- Ironing service
- Kid-friendly buffet
- Laundry service
- Makeup services
- Manicure
- Massage
- Meeting rooms
- Neck massage
- Non-smoking hotel
- Outdoor dining area
- Outdoor pool
- Paid private parking nearby
- Parking garage
- Pedicure
- Personal trainer
- Pool
- Pool / beach towels
- Pool with view
- Poolside bar
- Restaurant
- Rooftop bar
- Rooftop pool
- Rooftop terrace
- Sauna
- Shallow end in pool
- Snack bar
- Solarium
- Spa
- Steam room
- Sun deck
- Sun loungers / beach chairs
- Sun terrace
- Taxi service
- Waxing services
- Wifi
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Location
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