Request a room overlooking the railway station square for attractive views, people-watching, and less traffic noise; check for winter ice-rink music if you sleep early.
What guests mention
Guests tend to rate this as a smart, dependable base for Kraków, especially for its position beside the station, shopping centre and Old Town. They like the bright contemporary look, well-kept public areas and roomy, up-to-date bedrooms. Breakfast is often a standout, with a broad selection that suits different appetites, and staff are usually described as friendly and attentive. The main reservations are the cost of some extras and occasional less-than-polished interactions at reception, though these seem to be exceptions rather than the norm.
Your stay, step by step
Advice from guests who actually stayed at Vienna House By Wyndham Andel’s Cracow — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Compare Executive-room prices before booking because occasional small supplements may include worthwhile extras such as a coffee maker.
Take the train between Kraków Airport and the hotel for an inexpensive, comfortable journey of roughly £3.
Keep the windows closed to block traffic and tram noise; the double glazing is effective.
Eat breakfast early because the included buffet can get busy and ends at 10:00 a.m.
Use the sauna to relax, especially during cold weather.
Walk to Kraków’s old town and main square through the nearby park, with bars and restaurants along the way.
Hang the supplied do-not-clean bag on your door in the morning to receive a surprise treat that evening.
Leave the key card in the room and switch off the lights to keep the air conditioning running.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Vienna House By Wyndham Andel’s Cracow.
Request a room overlooking the square for attractive views and generally less traffic noise, but check whether concerts or festivals are scheduled.
Choose a higher-floor room, especially away from the road and tram lines, and avoid the first floor to reduce traffic and event noise.
Request a high-floor room away from the road or tram tracks to reduce traffic noise, party noise, and underground vibration.
Request a room facing the square and train station rather than the main road or mall; it generally offers better views and less traffic or tram noise.
Compare Executive-room prices before booking because occasional small supplements may include worthwhile extras such as a coffee maker.
Upgrade to an executive room for more space, comfort, top-floor placement, robes, slippers, and bottled water.
Skip the upgrade if you mainly need a base for sightseeing; standard rooms are comfortable and often offer good views.
Ask about the shopping-centre side: it is quieter and has fewer passers-by, but its lights may remain on all night.
Take the train between Kraków Airport and the hotel for an inexpensive, comfortable journey of roughly £3.
Walk to Kraków’s old town and main square through the nearby park, with bars and restaurants along the way.
Keep the windows closed to block traffic and tram noise; the double glazing is effective.
Request a room on the 3rd floor or above, ideally the 5th, for better views and a quieter stay.
Request a courtyard-facing room for extra quiet, but confirm that the outlook is acceptable because some courtyards are very enclosed.
Request a courtyard or atrium room if events are scheduled in the square, or if you prefer an alternative to the street-facing rooms.
Visit the huge shopping mall next door for convenient shopping and dining.
Consider room 414 for a quiet fourth-floor location away from the lifts and overlooking the station square.
Choose this hotel for easy access to early-morning trains from Kraków.
Take the shortcut between the old and new train stations instead of walking through the shopping centre.
Use the hotel’s location to stay close to the old town while avoiding the busiest weekend nightlife.
Turn down or switch off the air conditioning at night if its noise bothers you.
Try the king-size beds when choosing your room.
Ask for a room with a bath, as not every room includes one.
Book the cheapest room if you only need basic accommodation, since room differences may be limited.
Ask for a superior room with a view if the extra cost suits your budget.
Upgrade from a standard room to the next available category if you want additional included services.
Consider room 514 for a pleasant, quiet stay.
Request room 505 for views over the square, especially during the Christmas market.
Request room 503 for a square view.
Avoid room 416 if you want a good view, as it overlooks the shopping mall.
Request room 408 for a quiet room with a square view.
Book junior suite 338 for its three balconies.
Request room 101 if you want a room at the far end of the hotel.
Have breakfast before 11 a.m. to enjoy the varied selection.
Use only taxis phoned by the hotel; rank taxis outside may overcharge.
Use the free internet in the lobby and restaurant instead of paying 40 Pzl daily for room Wi-Fi.
Request a fourth-floor non-smoking room.
Choose a high-floor room facing the street if you specifically want a street view.
Request room 314 for its unusual shape, end-of-corridor position, and views over the square.
Ask about the limited suites and the apartment with a terrace when booking.
Skip paying extra for a deluxe room; a standard room should be adequate.
Book an executive room overlooking the square for that specific view.
Choose a lower-floor room if reliable Wi-Fi is important for a business trip.
Request room 425 if you want a quiet street-facing room.
Do not rule out a street-facing room; well-soundproofed rooms may block outside traffic noise.
Choose the road side for a shower and bath; square-facing rooms may be smaller and have showers only.
Ask for a quiet room far from the lifts.
Request room 327 if you want a particularly quiet room.
Stay at least three nights if you want enough time to enjoy Krakow.
Use the sauna to relax, especially during cold weather.
Avoid the T-bone steak at Yummy in the Old Town Square because the portion may be much smaller than it appears on the menu.
Use the fifth-floor lobby for stronger Wi-Fi if your room connection is unreliable.
Use the variety store across the road for snacks and drinks instead of paying minibar or lounge prices.
Leave the key card in the room and switch off the lights to keep the air conditioning running.
Take extra clothes hangers if you need more wardrobe space.
Bring a three-prong adaptor for electronic chargers if your devices use American-style plugs.
Request room 323 if you need an accessible layout with extra space and a shower seat.
Avoid room 320 if reliable air conditioning is important.
Request room 304 for a square view.
Ask about room 101 for a square-facing view.
Request rooms 305 or 306 for pedestrian-square views; ask staff to push the twin beds together if needed.
Ask for room 310 if you want views over the square and ice rink.
Request room 207 for a square-facing twin-bed room.
Ask about rooms 201 and 202 for square views, or choose room 203 for a slightly larger layout.
Ask about room 412 for a highly rated square-facing room.
Request rooms 312 or 314 for particularly effective sound insulation and quiet.
Choose room 401 for its Planty outlook.
Request room 301 for its unusually large balcony and square outlook.
Ask specifically for room 211 if you want a square-facing view.
Check whether weddings are scheduled during your stay, or request an upper-floor room to limit event noise.
Consider a corner room for more space and a small sitting area, and look for dinner-and-accommodation packages.
Book a suite only if you will use the top-floor terrace extensively.
Choose between a larger room with a smaller bathroom or a smaller room with a larger bathroom, bath, and shower.
Ask for an outside-facing room if you want to avoid rooms looking directly into an internal courtyard.
Confirm with reception which internet service is free, as the hotel offers both free and paid options.
Hang the supplied do-not-clean bag on your door in the morning to receive a surprise treat that evening.
Use the frequent trams to reach Kraków’s main square and surrounding areas.
Expect taxis to drop you about half a block from the hotel.
Enter the car park from the left side of the hotel, as arriving by car can be challenging.
Book trips through Krakow Together for convenient arrangements and reliable service.
Book an Auschwitz day trip before arrival, or ask the front desk to arrange one after check-in.
Reserve restaurants well before arrival because they can be very busy.
Bring cocoa for children if they expect it with a restaurant meal, as the hotel restaurant may not provide any.
Eat breakfast early because the included buffet can get busy and ends at 10:00 a.m.
About Vienna House By Wyndham Andel’s Cracow
Vienna House by Wyndham Andel’s Cracow brings a lively, contemporary edge to a city steeped in history. Its interiors lean into bold colour and considered design rather than old-world formality, while the 159 rooms and apartments offer a spacious, polished retreat after a day among Kraków’s cobbled streets. It is an easygoing choice for travellers who want modern comfort without losing the energy of the city centre.
The address is particularly handy: the hotel sits in central Kraków near the Main Market Square, the city’s principal rail station and a major shopping centre. The airport is reachable in around 12 minutes, making arrivals and departures refreshingly straightforward. Old Town sights are close at hand, and the Jewish Quarter and castle are within easy reach by foot or public transport. It works equally well for a city break, a rail-based itinerary or a business stay, with a large modern events space on site.
Guests regularly highlight the spotless, generously sized rooms and the warm, colourful feel of the hotel. The breakfast receives plenty of praise for its range, including details such as yoghurt choices, and many guests find the team welcoming and helpful. A few note that add-ons can feel expensive, while reception service can occasionally be less smooth than the rest of the stay.
Facilities
- 24-hour front desk
- 24-hour security
- Airport transportation
- Baggage storage
- Banquet room
- Bar / lounge
- Bicycles available
- Breakfast available
- Breakfast buffet
- Breakfast in the room
- Business Center with Internet Access
- Complimentary Instant Coffee
- Complimentary tea
- Concierge
- Conference facilities
- Dry cleaning
- Electric vehicle charging station
- Express check-in / check-out
- Fitness / spa locker rooms
- Fitness Center with Gym / Workout Room
- Free High Speed Internet (WiFi)
- Highchairs available
- Kid-friendly buffet
- Kids' meals
- Laundry service
- Massage
- Meeting rooms
- Non-smoking hotel
- Parking garage
- Restaurant
- Sauna
- Shoeshine
- Special diet menus
- Taxi service
- Wifi
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Location
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