Novotel Krakow Centrum, Krakow

★★★★ Charming · Green
Krakow

Guest ratings

Location8.8
Cleanliness9.2
Service9
Value8.6
Rooms8.6
Sleep quality8.8
4-star 198 rooms from $118

What guests mention

wawel castle executive room swimming pool old town the main square nice hotel city centre tram stop minute walk spacious rooms stayed here for nights yogurt

Guest feedback is largely favourable, especially for the spacious rooms, central-but-convenient setting and easy access to Wawel Castle, the Old Town and tram links. The swimming pool is a particularly welcome extra after a day around the Main Square, while executive rooms and in-room sofas add to the sense of comfort. Comments also note small breakfast details, including yogurt. The available feedback does not reveal a consistent recurring complaint, with practical amenities and location attracting most of the attention.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Novotel Krakow Centrum — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Book early and tell the hotel your room requirements, especially if you need connecting rooms or twins on the same floor.

Transport

Use the underground parking near the Orlen gas station, and check road closures before driving to the hotel.

Rooms

Request a front-facing room on a high floor, ideally 5th or 6th, for Wawel Castle and Vistula River views; expect some tram and road noise.

Dining

Eat breakfast before 9:00 or after 10:00, especially on weekends, because the dining room gets crowded and hot food may not be replenished.

Pool & Beach

Expect the basement pool to become crowded and check its cleanliness before swimming.

Activities

Use the gym, fitness facilities, and wellness area, and bring suitable swimming and workout gear.

Location

Walk 10–15 minutes to Krakow’s main squares, Old Town attractions, and the city centre.

Service

Ask for a sixth-floor upgrade at check-in.

Tips & Tricks

Bring earplugs if you are a light sleeper; trams may begin running around 5–6am.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Novotel Krakow Centrum.

Sort
From guest reviews
Rooms

Request a front-facing room on a high floor, ideally 5th or 6th, for Wawel Castle and Vistula River views; expect some tram and road noise.

From guest reviews
Rooms

Request a front, river- and castle-facing room on a high floor for the best views and light, accepting some early tram and traffic noise.

From guest reviews
Rooms

Request a room overlooking the Vistula River and Wawel Castle for the best views; higher floors generally improve the outlook.

From guest reviews
Rooms

Request a rear-facing room for quieter nights away from the main road and tram line; the view may be less attractive.

From guest reviews
Rooms

Choose a front-facing room for river, city, and Wawel Castle views, but expect possible tram or traffic noise in the morning.

From guest reviews
Rooms

Request a rear-facing room for quieter nights and fewer tram or road noises, especially if you sleep with the window open.

From guest reviews
Rooms

Request an internal or rear-facing room if quiet matters more than the river view, as street-facing rooms may hear traffic, trams, or nightlife.

From guest reviews
Rooms

Choose an executive room, particularly on an upper floor, for more space and illuminated castle, cathedral, and river views.

From guest reviews
Rooms

Upgrade to an Executive room, particularly on the 5th or 6th floor, for better views and more space.

From guest reviews
Dining

Eat breakfast before 9:00 or after 10:00, especially on weekends, because the dining room gets crowded and hot food may not be replenished.

From guest reviews
Location

Walk 10–15 minutes to Krakow’s main squares, Old Town attractions, and the city centre.

From guest reviews
Rooms

Request an inner or courtyard-facing room for maximum quiet, accepting that the view is limited.

From guest reviews
Rooms

Choose a side room, especially on the east or west side, for less traffic and tram noise but limited views.

From guest reviews
Rooms

Ask for a top-floor room for extra space and a quieter stay, while checking whether construction is affecting that floor.

From guest reviews
Activities

Use the gym, fitness facilities, and wellness area, and bring suitable swimming and workout gear.

From guest reviews
Booking

Book early and tell the hotel your room requirements, especially if you need connecting rooms or twins on the same floor.

From guest reviews
Transport

Use the underground parking near the Orlen gas station, and check road closures before driving to the hotel.

From guest reviews
Rooms

Choose a side-facing room for a quieter outlook.

From guest reviews
Rooms

Request room 551 for a particularly quiet stay, but do not expect a strong view.

From guest reviews
Booking

Confirm your room requests and reservation details repeatedly, as requests may not be honored automatically.

From guest reviews
Rooms

Request the Executive floor if available.

From guest reviews
Rooms

Choose a standard room for good value; opinions differ on whether superior-room upgrades justify the extra cost.

From guest reviews
Rooms

Choose a suite or executive suite if you want substantially more space and consider the extra cost worthwhile.

From guest reviews
Rooms

Check the air conditioning immediately and ask to change rooms if it is not working properly.

From guest reviews
Pool & Beach

Expect the basement pool to become crowded and check its cleanliness before swimming.

From guest reviews
Dining

Try the Novo restaurant for delicious, good-value food, but expect alcoholic drinks to be expensive.

From guest reviews
Rooms

Avoid room 527 if you are noise-sensitive; it faces the road and tram line despite its river and castle view.

From guest reviews
Rooms

Choose room 257 for quiet, but expect a view of walls rather than scenery.

From guest reviews
Rooms

Request room 445 for a particularly quiet stay.

From guest reviews
Rooms

Choose room 235 for a quiet side location without noticeable indoor or outdoor noise.

From guest reviews
Rooms

Choose room 624 for a comfortable suite.

From guest reviews
Rooms

Request room 622 for a 6th-floor river view.

From guest reviews
Rooms

Choose room 524 for extra space when sharing with three people.

From guest reviews
Rooms

Choose room 509 for river and castle views, though it faces the tram line and main road.

From guest reviews
Rooms

Request room 301 or another river-facing room for the outlook.

From guest reviews
Rooms

Ask for room 125 for a first-floor river view, with trams audible outside.

From guest reviews
Rooms

Ask for a family room if available.

From guest reviews
Activities

Avoid this hotel if children need a particularly engaging or secure children’s room.

From guest reviews
Transport

Arrange transport in advance during the Dragon Festival, when crowds can make taxis difficult to find.

From guest reviews
Location

Visit the pharmacy next door for convenient essentials.

From guest reviews
Activities

Rent a scooter to explore Krakow more easily.

From guest reviews
Tips & Tricks

Ask reception for extra tea supplies if you like making tea in your room.

From guest reviews
Rooms

Avoid paying before inspecting the room, and verify that the assigned room matches your requested location.

From guest reviews
Rooms

Expect very low room toilets and check the room carefully before settling in.

From guest reviews
Rooms

Choose apartment 611 if available for a larger-room option.

From guest reviews
Rooms

Bring or buy fresh milk across the road, as rooms provide powdered milk for tea and coffee.

From guest reviews
Rooms

Ask for room 105 if you want a spacious, quiet room with a large bathroom, bath, and shower.

From guest reviews
Rooms

Consider room 305 for two enormous separate beds and a front-facing position.

From guest reviews
Rooms

Choose rooms 333 or 553 for quiet surroundings and views of the castle and river.

From guest reviews
Rooms

Avoid room 6 at the end of the sixth-floor corridor because of reported water-pressure problems.

From guest reviews
Service

Ask staff for local advice; they are knowledgeable, and collect spa towels there if needed.

From guest reviews
Dining

Try Golonkarnia across the road to the right for inexpensive pork ribs and drinks.

From guest reviews
Dining

Have evening drinks at the Wooden Bar across the road.

From guest reviews
Tips & Tricks

Use the lift without inserting your room card.

From guest reviews
Tips & Tricks

Bring extra hangers because wardrobe space and supplied hangers are limited.

From guest reviews
Tips & Tricks

Pay €4 for the fast Wi-Fi; it is considered worthwhile.

From guest reviews
Service

Use an Accor A-Club Gold card to request an upgrade to a castle-view room.

From guest reviews
Service

Ask for a sixth-floor upgrade at check-in.

From guest reviews
Booking

Check that the air conditioning works before booking, despite being advertised in every room.

From guest reviews
Booking

Check comparison sites for package deals that include breakfast, then email the hotel to request a river view on a high floor.

From guest reviews
Rooms

Request a room with a sofa if you need only one bed.

From guest reviews
Rooms

Choose a twin-bedded room if you need extra space.

From guest reviews
Rooms

Avoid room 121.

From guest reviews
Rooms

Avoid rooms 209, 211, 215, and 247 because they are beside the lifts.

From guest reviews
Rooms

Request rooms 233–245 for views over the quiet side street.

From guest reviews
Rooms

Request rooms 220, 222, 224, or odd-numbered 247–249 for quiet internal-roof views.

From guest reviews
Rooms

Request room 319 for excellent river views.

From guest reviews
Rooms

Choose room 204 for a quiet rear-facing location.

From guest reviews
Rooms

Request room 502 for a particularly quiet stay.

From guest reviews
Rooms

Request room 629 for a Palace view and windows that open.

From guest reviews
Rooms

Request room 525 for a spacious room with a great view.

From guest reviews
Rooms

Choose room 419 for a quiet stay.

From guest reviews
Rooms

Choose room 519 for a quiet stay.

From guest reviews
Tips & Tricks

Open the windows during the day if the room becomes stuffy.

From guest reviews
Tips & Tricks

Bring earplugs if you are a light sleeper; trams may begin running around 5–6am.

From guest reviews
Transport

Use the underground parking if you hire a car.

From guest reviews
Rooms

Check the bathroom configuration in room 223 if you need a bathtub; it has a walk-in shower.

Add your tip

About Novotel Krakow Centrum

Novotel Krakow Centrum is a modern city hotel with a pleasantly green, easy-going character. Rather than chasing boutique drama, it focuses on the comforts that make a Krakow stay run smoothly: generously sized rooms, executive-room options and an indoor swimming pool for a restorative break between sightseeing sessions.

It is well placed for exploring central Krakow, with Wawel Castle and the Old Town close by and the Main Square within easy reach. A nearby tram stop makes getting around straightforward, while the city-centre setting suits couples on a weekend escape, families wanting extra room and business travellers who value practical connections. It is also a sensible choice for guests who prefer a quieter base just outside the busiest pedestrian streets.

Guests regularly appreciate the roomy accommodation, convenient location and the bonus of having a pool on site. Mentions of sofas in rooms and breakfast details such as yogurt suggest an unfussy, comfortable stay with useful everyday touches. The overall impression is of a reliable, well-located hotel that makes sightseeing in Krakow feel easy rather than overcomplicated.

Facilities

  • 24-hour front desk
  • 24-hour security
  • Airport transportation
  • ATM on site
  • Baggage storage
  • Banquet room
  • Bar / lounge
  • Bicycle rental
  • Breakfast available
  • Breakfast buffet
  • Breakfast in the room
  • Business Center with Internet Access
  • Car hire
  • Children Activities (Kid / Family Friendly)
  • Complimentary Instant Coffee
  • Concierge
  • Conference facilities
  • Dry cleaning
  • Express check-in / check-out
  • Fitness / spa locker rooms
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet (WiFi)
  • Game room
  • Heated pool
  • Hiking
  • Hot tub
  • Indoor pool
  • Ironing service
  • Kid-friendly buffet
  • Laundry service
  • Massage
  • Meeting rooms
  • Non-smoking hotel
  • Paid private parking on-site
  • Parking garage
  • Pets Allowed ( Dog / Pet Friendly )
  • Pool
  • Restaurant
  • Sauna
  • Shuttle bus service
  • Spa
  • Steam room
  • Taxi service
  • Tennis court
  • Wifi

Good to know

Price range
$118 - $216
Rooms
198
Hotel class
4-star
Style
Charming · Green
WiFi
Free
Also known as
Novotel Krakow Centrum Hotel Krakow

Location

Ul. Tadeusza Kosciuszki 5, Krakow, 30-105, PL