Grand Hotel, Krakow

★★★★★ Charming · Quaint
Krakow

Guest ratings

Location9.6
Cleanliness8.8
Service8.4
Value7.8
Rooms8
Sleep quality7.6
5-star 64 rooms from $130

What guests mention

the main square old town excellent location reception staff mini bar buffet breakfast central location fantastic hotel noise poland cheese

Travellers repeatedly praise this hotel for placing Krakow’s Old Town almost at the doorstep, with the Market Square especially close. Rooms are commonly described as roomy and clean, and the reception team earns frequent compliments for its friendliness. Breakfast is another dependable highlight, often noted for its variety. Still, the historic decor divides opinion: some love its refined Art Deco mood, while others see tired furnishings. Occasional noise, uneven service and rates that feel ambitious for the facilities are the main reservations.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Grand Hotel — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Book directly with the hotel or through its website.

Transport

Reserve a parking space before arrival because parking is limited.

Rooms

Request an interior, rear, or courtyard room away from the street and nightclub, especially for weekend stays; street-facing rooms can be noisy late.

Dining

Ask when breakfast and dinner start and finish.

Pool & Beach

Plan without a pool or spa; the hotel has only a small gym.

Activities

Book the Chopin Concert directly opposite the hotel.

Location

Walk to the main square in about one minute, and find a supermarket directly across the road.

Service

Leave a tip for helpful service.

Tips & Tricks

Bring earplugs because nightlife near the square can continue until approximately 5:30 a.m.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Grand Hotel.

Sort
From guest reviews
Rooms

Request an interior, rear, or courtyard room away from the street and nightclub, especially for weekend stays; street-facing rooms can be noisy late.

From guest reviews
Rooms

Request an interior or back-facing room away from the main street and music bars; street noise is worst at night and on weekends.

From guest reviews
Location

Walk to the main square in about one minute, and find a supermarket directly across the road.

From guest reviews
Rooms

Choose a higher floor for less street noise and better views, especially on weekends.

From guest reviews
Rooms

Prefer a room on St Tomasz Street rather than the main street, though some bar noise may remain.

From guest reviews
Rooms

Avoid third-floor rooms because water pressure may be weak.

From guest reviews
Rooms

Choose a second-floor room if possible for a quieter stay.

From guest reviews
Dining

Ask when breakfast and dinner start and finish.

From guest reviews
Rooms

Consider room 58 for a quiet top-floor stay.

From guest reviews
Rooms

Request room 15B for a particularly quiet stay.

From guest reviews
Rooms

Book junior suite 207 for a spacious room near the elevator, where elevator noise is barely noticeable.

From guest reviews
Rooms

Consider room 57 for a beautiful room.

From guest reviews
Rooms

Choose room 28 for a large, quiet room.

From guest reviews
Rooms

Choose room 26 for a huge, peaceful rear room, although it has no view.

From guest reviews
Rooms

Request room 27 for a peaceful, comfortable, spacious stay overlooking the inner court or roofs.

From guest reviews
Pool & Beach

Plan without a pool or spa; the hotel has only a small gym.

From guest reviews
Location

Head to the main square for nightlife or people-watching.

From guest reviews
Transport

Arrange an airport taxi when you arrive at the hotel.

From guest reviews
Booking

Book two rooms when three people are sharing; the extra space is worthwhile.

From guest reviews
Booking

Book directly with the hotel or through its website.

From guest reviews
Rooms

Expect spacious, clean, warm rooms with daily housekeeping.

From guest reviews
Rooms

Choose one of the larger rooms for extra space.

From guest reviews
Rooms

Request room 24 when traveling as a couple.

From guest reviews
Rooms

Choose a front-facing room if quietness is your priority.

From guest reviews
Rooms

Request an inner-courtyard room for the quietest outlook.

From guest reviews
Rooms

Avoid rooms facing the Lizzard King nightclub because noise can continue until early morning.

From guest reviews
Rooms

Avoid room 29 because the nightclub opposite can be noisy.

From guest reviews
Rooms

Ask for room 53 if you want a quiet room.

From guest reviews
Rooms

Request room 56 if available; it is reported to be particularly quiet.

From guest reviews
Rooms

Consider room 106 for a quiet stay; it faces away from the road.

From guest reviews
Rooms

Ask to see at least three rooms before choosing one.

From guest reviews
Rooms

Close the windows at night to reduce street noise.

From guest reviews
Rooms

Ask for a back-facing room on the third floor for a quieter stay.

From guest reviews
Service

Leave a tip for helpful service.

From guest reviews
Transport

Reserve a parking space before arrival because parking is limited.

From guest reviews
Activities

Explore the city on foot or by tram.

From guest reviews
Activities

Book the Chopin Concert directly opposite the hotel.

From guest reviews
Dining

Explore Krakow’s restaurants instead of limiting every meal to Polish food.

From guest reviews
Dining

Try the dumpling restaurant two doors from the hotel.

From guest reviews
Tips & Tricks

Use mobile data or another connection because the complimentary Wi-Fi may be unreliable.

From guest reviews
Tips & Tricks

Bring your own English-language entertainment because the television has no English channels.

From guest reviews
Tips & Tricks

Bring earplugs because nightlife near the square can continue until approximately 5:30 a.m.

From guest reviews
Rooms

Avoid the minibar because prices are high.

From guest reviews
Rooms

Check the room size and included features before accepting the room.

From guest reviews
Rooms

Ask for a bathroom door lock if one is missing.

From guest reviews
Rooms

Ask reception how to lower the heaters because rooms can become excessively hot.

From guest reviews
Rooms

Ask for a refurbished room because some rooms may not have been updated.

From guest reviews
Rooms

Choose a suite for extra windows if air conditioning is inadequate.

From guest reviews
Rooms

Avoid Suite 24 if you are noise-sensitive because the corner restaurant can be heard.

From guest reviews
Rooms

Keep the window shut in room 16 to reduce outside noise.

From guest reviews
Rooms

Avoid rooms 41 or 43 if you want to stay away from the nearby gentleman’s club.

From guest reviews
Rooms

Choose a higher floor for possible views of the town-square buildings, but expect more evening noise.

From guest reviews
Rooms

Avoid top-floor rooms if attic ceilings could be inconvenient, despite their potentially better views.

From guest reviews
Rooms

Avoid rooms numbered 50 and above because they connect to the bars.

Add your tip

About Grand Hotel

Grand Hotel brings a sense of old-world Krakow to the stay: a charming, romantic address with an elegant, slightly theatrical feel and Art Deco flourishes. It is the kind of place for travellers who enjoy historic character over a sleek, contemporary look, while still having useful comforts such as air-conditioned rooms, minibars, Wi-Fi, a sauna and round-the-clock reception.

Its real advantage is the setting in Krakow’s Old Town, just a few minutes from the Market Square, Cloth Hall and St. Mary’s Basilica. Wawel Castle is an easy walk away, and Kazimierz can be reached on foot for a longer wander. Private parking is available for a fee, while concierge help and room service make this a practical choice for couples, first-time visitors and anyone keen to spend more time exploring than commuting.

Guests especially appreciate the generous, well-kept rooms, substantial breakfast buffet and welcoming reception team. Many consider the position hard to beat for a city break. The trade-off is that the period style can feel dated to some, and service is not always as polished as the grand surroundings suggest. A few guests also mention street noise and feel the overall experience falls short of the price and five-star expectations.

Facilities

  • 24-hour front desk
  • Baggage storage
  • Banquet room
  • Bar / lounge
  • Breakfast buffet
  • Breakfast in the room
  • Business Center with Internet Access
  • Car hire
  • Concierge
  • Conference facilities
  • Dry cleaning
  • Express check-in / check-out
  • Free breakfast
  • Free High Speed Internet (WiFi)
  • Gift shop
  • Hiking
  • Ironing service
  • Laundry service
  • Massage
  • Meeting rooms
  • Non-smoking hotel
  • Paid private parking on-site
  • Restaurant
  • Sauna
  • Shoeshine
  • Shops
  • Special diet menus
  • Taxi service
  • Wifi

Good to know

Price range
$130 - $237
Rooms
64
Hotel class
5-star
Style
Charming · Quaint
WiFi
Free
Also known as
Grand Hotel Krakow

Location

Ul. Slawkowska 5/7, Krakow, 31-014, PL