Request a rear or courtyard room to avoid tram noise; front rooms offer better views but can be loud from early morning until late.
What guests mention
Guests rate this hotel highly for putting Krakow’s Old Town, Wawel Castle and the Jewish Quarter within an easy stroll, while still feeling pleasantly relaxed. The staff are often described as warm and helpful, and visitors like the clean, contemporary rooms, comfortable beds and well-stocked breakfast buffet. It is widely seen as good value for a central stay. The main trade-offs are that some rooms are on the small side, occasional service can be uneven, and nearby tram traffic may disturb sensitive sleepers.
Your stay, step by step
Advice from guests who actually stayed at Best Western Plus Krakow Old Town — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Confirm exactly what your booking and any upgrade include before paying; some upgrades may add little beyond themed decor.
Use Uber or Bolt from the airport instead of terminal taxis; the ride costs less and takes about 20 minutes.
Request a rear- or courtyard-facing room for quieter nights away from the road and trams; expect less of a city view.
Have breakfast before 9am or after the peak period, when seating becomes easier to find.
No pool or beach tip was provided.
Visit St Mary’s Basilica and walk around Wawel Castle’s grounds; consider skipping the crowded castle interior.
Turn right outside the hotel, cross the road, and take the first left for the Old Town.
Ask reception the night before for a takeaway breakfast or lunch if you have an early excursion.
Bring earplugs and keep windows closed overnight to reduce tram noise, which can resume around 4–5:30am.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Best Western Plus Krakow Old Town.
Request a rear, parking-side, or inner-facing room to avoid early tram and main-road noise; front rooms may also hear weekend restaurant noise.
Book a Jazz room or suite for newer, larger, quieter accommodation with air-conditioning; check accessibility because some rooms require stairs and lack views.
Request a rear- or courtyard-facing room for quieter nights away from the road and trams; expect less of a city view.
Book a Jazz room for a quieter, modern stay; 200-series rooms are preferable, while 100-series rooms require extra stairs.
Choose a front-facing room for Planty park views, but expect possible traffic and tram noise, especially from around 4–5am.
Request a high-floor room, especially on the 3rd or 4th floor, for better views, less restaurant noise, and potentially larger rooms.
Check lift access before arrival, particularly if stairs are difficult; the lift bypasses the second floor and some rooms require steps.
Pay for a larger, premium, or upgraded room if space matters, as standard rooms can be compact.
Upgrade to a Superior room if your budget allows; it may be more comfortable and is associated with the newer Jazz wing.
Request a higher-floor room to reduce tram noise, although front-facing rooms may still be audible.
Have breakfast before 9am or after the peak period, when seating becomes easier to find.
Bring earplugs and keep windows closed overnight to reduce tram noise, which can resume around 4–5:30am.
Ask for a larger room and confirm its size when booking, as smaller rooms may feel uncomfortable.
Choose a Deluxe room for a quieter stay and better value than the basic category.
Choose a premium or superior room at the rear for a more modern, quieter stay.
Check room size before booking; standard doubles can be tiny, while twin rooms are larger.
Avoid the second floor if stairs are difficult because the elevator does not stop there.
Bring earplugs and shampoo, and use the provided fan or keep windows closed when trams start early.
Prepare for unreliable Wi-Fi, as connections may drop.
Confirm exactly what your booking and any upgrade include before paying; some upgrades may add little beyond themed decor.
Ask where the double bed is positioned before booking, especially if you need space to walk around it.
Request a first-floor or lift-accessible room if stairs are difficult.
Bring a fan for hot weather and confirm that your window can open.
Bring comfortable walking shoes, as sightseeing can involve extensive walking.
Use Bolt for Salt Mine transport, but avoid pre-booking if the quoted fare is higher.
Use Uber or Bolt from the airport instead of terminal taxis; the ride costs less and takes about 20 minutes.
Check the bar hours before ordering: it opens at 5pm, closes at 10pm, and serves expensive measured drinks.
Choose nearby restaurants or walk to the Main Square instead of relying on the hotel’s evening restaurant.
Consider room 400 for a quiet stay, but avoid rooms 400–412 if you need more space.
Request room 122 for a particularly quiet rear-facing stay, but expect no city view.
Ask whether your room has air conditioning, as it is not available in every room.
Choose a superior room or a double room with single beds if you want more space.
No pool or beach tip was provided.
Use mobile data or roaming because the hotel Wi-Fi may be unreliable.
Bring your own tea or coffee if you want hot drinks in your room.
Carry cash, as some trips and businesses may not accept cards.
Choose an executive room at the back for less tram noise.
Bring a refillable water bottle; a water station is available at the hotel.
Walk about 10 minutes to the Main Square or castle, with restaurants and a supermarket nearby.
Bring a long LAN cable if you need wired internet access in a Jazz room.
Look carefully for the car park entrance, which is a small lane off a busy road.
Turn right outside the hotel, cross the road, and take the first left for the Old Town.
Budget for the 1.6 PLN per-person nightly city tax when booking.
Avoid the third floor of the Jazz section if you need elevator access.
Book Auschwitz tours in the city centre rather than through the hotel for cheaper prices.
Request room 213 for an unusually large room.
Request room 406 or another even-numbered fourth-floor courtyard room for a quieter location.
Avoid room 102 if tram noise bothers you because it faces the front.
Avoid room 409 if you are claustrophobic.
Request room 218 or 219 in the Jazz suite for a quieter stay.
Avoid room 203 if you are sensitive to noise.
Try Wodka Bar, Black Gallery, or Bangalore Luka for drinks.
Reserve a parking space in advance because the parking area is small.
Use bottled water rather than tap water.
Use the hotel parking lot and ignore the sign saying it is closed.
Skip the rental car because Krakow’s attractions are within walking or taxi distance.
Bring earplugs as a backup against tram noise.
Book a bed-and-breakfast rate if you want breakfast included.
Have breakfast before 9:00 to avoid the rush.
Choose an elevator-served Jazz floor and avoid rooms near the patio area.
Avoid Jazz rooms if stairs are difficult, despite their larger and quieter rooms.
Ask reception the night before for a takeaway breakfast or lunch if you have an early excursion.
Book Auschwitz tickets before travelling to avoid disappointment.
Book a Premier room if you need air-conditioning.
Choose the older part of the building for high ceilings and potentially cooler rooms.
Consider room 322, but watch your head around the sloping ceilings at both ends.
Avoid the last room on the first floor because it is particularly small.
Request a fan if your room has no air conditioning and one is not already provided.
Arrange camps and salt-mine trips directly with the hotel before travelling.
Choose a twin room instead of a double for more space, and ask whether the beds can be pushed together.
Ask for bed access from both sides instead of having the bed against a wall.
Visit St Mary’s Basilica and walk around Wawel Castle’s grounds; consider skipping the crowded castle interior.
Take the train from the airport, then walk about 10 minutes to the hotel.
Download a tram map and buy time-based tickets; 20-minute tickets cost about 2 zloty and trams cover much of the city.
About Best Western Plus Krakow Old Town
Best Western Plus Krakow Old Town is a smart, modern base for a Krakow city break, with a welcoming feel that is more polished than fussy. Expect clean-lined interiors, comfortable beds and a practical mid-range setup that lets the city do the talking. Rooms are thoughtfully equipped, though the standard categories can feel compact, so a Superior room may be worth considering if you like a little more space.
The location is the real draw: you are within easy walking distance of the Main Square and Wawel Castle, with the Jewish Quarter also close enough to reach on foot. It is an especially handy choice for first-time visitors who want to spend their days exploring Old Town, then return somewhere calm and convenient. Trams run nearby, which makes getting around simple but can bring some street noise for lighter sleepers.
Guests regularly praise the spotless rooms, comfortable mattresses and helpful, approachable team. Breakfast gets positive mentions for its buffet selection, including eggs and cold cuts, while many feel the hotel offers strong value in such a central spot. A small number of visitors have found service less consistent or felt their room did not quite match expectations, but the prevailing view is of a well-kept, dependable hotel in an excellent part of town.
Facilities
- 24-hour front desk
- 24-hour security
- Airport transportation
- Baggage storage
- Bar / lounge
- Breakfast buffet
- Business Center with Internet Access
- Car hire
- Concierge
- Conference facilities
- Dry cleaning
- Express check-in / check-out
- Free breakfast
- Free High Speed Internet (WiFi)
- Laundry service
- Meeting rooms
- Non-smoking hotel
- Paid private parking on-site
- Parking
- Restaurant
- Special diet menus
- Taxi service
- Wifi
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Location
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