Best Western Plus Krakow Old Town, Krakow

★★★ Mid-range · Park View
Krakow

Guest ratings

Location9.6
Cleanliness8.8
Service8.4
Value8.4
Rooms8
Sleep quality8
3-star 92 rooms from $131

What guests mention

old town great location the main square jewish quarter tram noise recommend this hotel wawel castle superior room lovely hotel rooms are small few minutes walk scrambled eggs

Guests rate this hotel highly for putting Krakow’s Old Town, Wawel Castle and the Jewish Quarter within an easy stroll, while still feeling pleasantly relaxed. The staff are often described as warm and helpful, and visitors like the clean, contemporary rooms, comfortable beds and well-stocked breakfast buffet. It is widely seen as good value for a central stay. The main trade-offs are that some rooms are on the small side, occasional service can be uneven, and nearby tram traffic may disturb sensitive sleepers.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Best Western Plus Krakow Old Town — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Confirm exactly what your booking and any upgrade include before paying; some upgrades may add little beyond themed decor.

Transport

Use Uber or Bolt from the airport instead of terminal taxis; the ride costs less and takes about 20 minutes.

Rooms

Request a rear- or courtyard-facing room for quieter nights away from the road and trams; expect less of a city view.

Dining

Have breakfast before 9am or after the peak period, when seating becomes easier to find.

Pool & Beach

No pool or beach tip was provided.

Activities

Visit St Mary’s Basilica and walk around Wawel Castle’s grounds; consider skipping the crowded castle interior.

Location

Turn right outside the hotel, cross the road, and take the first left for the Old Town.

Service

Ask reception the night before for a takeaway breakfast or lunch if you have an early excursion.

Tips & Tricks

Bring earplugs and keep windows closed overnight to reduce tram noise, which can resume around 4–5:30am.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Best Western Plus Krakow Old Town.

Sort
From guest reviews
Rooms

Request a rear or courtyard room to avoid tram noise; front rooms offer better views but can be loud from early morning until late.

From guest reviews
Rooms

Request a rear, parking-side, or inner-facing room to avoid early tram and main-road noise; front rooms may also hear weekend restaurant noise.

From guest reviews
Rooms

Book a Jazz room or suite for newer, larger, quieter accommodation with air-conditioning; check accessibility because some rooms require stairs and lack views.

From guest reviews
Rooms

Request a rear- or courtyard-facing room for quieter nights away from the road and trams; expect less of a city view.

From guest reviews
Rooms

Book a Jazz room for a quieter, modern stay; 200-series rooms are preferable, while 100-series rooms require extra stairs.

From guest reviews
Rooms

Choose a front-facing room for Planty park views, but expect possible traffic and tram noise, especially from around 4–5am.

From guest reviews
Rooms

Request a high-floor room, especially on the 3rd or 4th floor, for better views, less restaurant noise, and potentially larger rooms.

From guest reviews
Rooms

Check lift access before arrival, particularly if stairs are difficult; the lift bypasses the second floor and some rooms require steps.

From guest reviews
Rooms

Pay for a larger, premium, or upgraded room if space matters, as standard rooms can be compact.

From guest reviews
Rooms

Upgrade to a Superior room if your budget allows; it may be more comfortable and is associated with the newer Jazz wing.

From guest reviews
Rooms

Request a higher-floor room to reduce tram noise, although front-facing rooms may still be audible.

From guest reviews
Dining

Have breakfast before 9am or after the peak period, when seating becomes easier to find.

From guest reviews
Tips & Tricks

Bring earplugs and keep windows closed overnight to reduce tram noise, which can resume around 4–5:30am.

From guest reviews
Rooms

Ask for a larger room and confirm its size when booking, as smaller rooms may feel uncomfortable.

From guest reviews
Rooms

Choose a Deluxe room for a quieter stay and better value than the basic category.

From guest reviews
Rooms

Choose a premium or superior room at the rear for a more modern, quieter stay.

From guest reviews
Rooms

Check room size before booking; standard doubles can be tiny, while twin rooms are larger.

From guest reviews
Rooms

Avoid the second floor if stairs are difficult because the elevator does not stop there.

From guest reviews
Tips & Tricks

Bring earplugs and shampoo, and use the provided fan or keep windows closed when trams start early.

From guest reviews
Tips & Tricks

Prepare for unreliable Wi-Fi, as connections may drop.

From guest reviews
Booking

Confirm exactly what your booking and any upgrade include before paying; some upgrades may add little beyond themed decor.

From guest reviews
Rooms

Ask where the double bed is positioned before booking, especially if you need space to walk around it.

From guest reviews
Rooms

Request a first-floor or lift-accessible room if stairs are difficult.

From guest reviews
Tips & Tricks

Bring a fan for hot weather and confirm that your window can open.

From guest reviews
Tips & Tricks

Bring comfortable walking shoes, as sightseeing can involve extensive walking.

From guest reviews
Transport

Use Bolt for Salt Mine transport, but avoid pre-booking if the quoted fare is higher.

From guest reviews
Transport

Use Uber or Bolt from the airport instead of terminal taxis; the ride costs less and takes about 20 minutes.

From guest reviews
Dining

Check the bar hours before ordering: it opens at 5pm, closes at 10pm, and serves expensive measured drinks.

From guest reviews
Dining

Choose nearby restaurants or walk to the Main Square instead of relying on the hotel’s evening restaurant.

From guest reviews
Rooms

Consider room 400 for a quiet stay, but avoid rooms 400–412 if you need more space.

From guest reviews
Rooms

Request room 122 for a particularly quiet rear-facing stay, but expect no city view.

From guest reviews
Rooms

Ask whether your room has air conditioning, as it is not available in every room.

From guest reviews
Rooms

Choose a superior room or a double room with single beds if you want more space.

From guest reviews
Pool & Beach

No pool or beach tip was provided.

From guest reviews
Tips & Tricks

Use mobile data or roaming because the hotel Wi-Fi may be unreliable.

From guest reviews
Tips & Tricks

Bring your own tea or coffee if you want hot drinks in your room.

From guest reviews
Tips & Tricks

Carry cash, as some trips and businesses may not accept cards.

From guest reviews
Rooms

Choose an executive room at the back for less tram noise.

From guest reviews
Tips & Tricks

Bring a refillable water bottle; a water station is available at the hotel.

From guest reviews
Location

Walk about 10 minutes to the Main Square or castle, with restaurants and a supermarket nearby.

From guest reviews
Tips & Tricks

Bring a long LAN cable if you need wired internet access in a Jazz room.

From guest reviews
Transport

Look carefully for the car park entrance, which is a small lane off a busy road.

From guest reviews
Location

Turn right outside the hotel, cross the road, and take the first left for the Old Town.

From guest reviews
Booking

Budget for the 1.6 PLN per-person nightly city tax when booking.

From guest reviews
Rooms

Avoid the third floor of the Jazz section if you need elevator access.

From guest reviews
Booking

Book Auschwitz tours in the city centre rather than through the hotel for cheaper prices.

From guest reviews
Rooms

Request room 213 for an unusually large room.

From guest reviews
Rooms

Request room 406 or another even-numbered fourth-floor courtyard room for a quieter location.

From guest reviews
Rooms

Avoid room 102 if tram noise bothers you because it faces the front.

From guest reviews
Rooms

Avoid room 409 if you are claustrophobic.

From guest reviews
Rooms

Request room 218 or 219 in the Jazz suite for a quieter stay.

From guest reviews
Rooms

Avoid room 203 if you are sensitive to noise.

From guest reviews
Dining

Try Wodka Bar, Black Gallery, or Bangalore Luka for drinks.

From guest reviews
Transport

Reserve a parking space in advance because the parking area is small.

From guest reviews
Tips & Tricks

Use bottled water rather than tap water.

From guest reviews
Transport

Use the hotel parking lot and ignore the sign saying it is closed.

From guest reviews
Transport

Skip the rental car because Krakow’s attractions are within walking or taxi distance.

From guest reviews
Tips & Tricks

Bring earplugs as a backup against tram noise.

From guest reviews
Booking

Book a bed-and-breakfast rate if you want breakfast included.

From guest reviews
Dining

Have breakfast before 9:00 to avoid the rush.

From guest reviews
Rooms

Choose an elevator-served Jazz floor and avoid rooms near the patio area.

From guest reviews
Rooms

Avoid Jazz rooms if stairs are difficult, despite their larger and quieter rooms.

From guest reviews
Service

Ask reception the night before for a takeaway breakfast or lunch if you have an early excursion.

From guest reviews
Booking

Book Auschwitz tickets before travelling to avoid disappointment.

From guest reviews
Rooms

Book a Premier room if you need air-conditioning.

From guest reviews
Rooms

Choose the older part of the building for high ceilings and potentially cooler rooms.

From guest reviews
Rooms

Consider room 322, but watch your head around the sloping ceilings at both ends.

From guest reviews
Rooms

Avoid the last room on the first floor because it is particularly small.

From guest reviews
Rooms

Request a fan if your room has no air conditioning and one is not already provided.

From guest reviews
Booking

Arrange camps and salt-mine trips directly with the hotel before travelling.

From guest reviews
Rooms

Choose a twin room instead of a double for more space, and ask whether the beds can be pushed together.

From guest reviews
Rooms

Ask for bed access from both sides instead of having the bed against a wall.

From guest reviews
Activities

Visit St Mary’s Basilica and walk around Wawel Castle’s grounds; consider skipping the crowded castle interior.

From guest reviews
Transport

Take the train from the airport, then walk about 10 minutes to the hotel.

From guest reviews
Transport

Download a tram map and buy time-based tickets; 20-minute tickets cost about 2 zloty and trams cover much of the city.

Add your tip

About Best Western Plus Krakow Old Town

Best Western Plus Krakow Old Town is a smart, modern base for a Krakow city break, with a welcoming feel that is more polished than fussy. Expect clean-lined interiors, comfortable beds and a practical mid-range setup that lets the city do the talking. Rooms are thoughtfully equipped, though the standard categories can feel compact, so a Superior room may be worth considering if you like a little more space.

The location is the real draw: you are within easy walking distance of the Main Square and Wawel Castle, with the Jewish Quarter also close enough to reach on foot. It is an especially handy choice for first-time visitors who want to spend their days exploring Old Town, then return somewhere calm and convenient. Trams run nearby, which makes getting around simple but can bring some street noise for lighter sleepers.

Guests regularly praise the spotless rooms, comfortable mattresses and helpful, approachable team. Breakfast gets positive mentions for its buffet selection, including eggs and cold cuts, while many feel the hotel offers strong value in such a central spot. A small number of visitors have found service less consistent or felt their room did not quite match expectations, but the prevailing view is of a well-kept, dependable hotel in an excellent part of town.

Facilities

  • 24-hour front desk
  • 24-hour security
  • Airport transportation
  • Baggage storage
  • Bar / lounge
  • Breakfast buffet
  • Business Center with Internet Access
  • Car hire
  • Concierge
  • Conference facilities
  • Dry cleaning
  • Express check-in / check-out
  • Free breakfast
  • Free High Speed Internet (WiFi)
  • Laundry service
  • Meeting rooms
  • Non-smoking hotel
  • Paid private parking on-site
  • Parking
  • Restaurant
  • Special diet menus
  • Taxi service
  • Wifi

Good to know

Price range
$131 - $208
Rooms
92
Hotel class
3-star
Style
Mid-range · Park View
WiFi
Free
Also known as
Best Western Krakow Old Town Hotel Krakow

Location

Sw. Gertrudy 6, Krakow, 31-046, PL