Upgrade to an Executive Room or suite on the fifth floor with lounge access; the extra cost is worthwhile if you use the lounge.
What guests mention
Guests generally see this as a comfortable, well-run modern hotel with particularly strong leisure facilities. The pool, spa and steam room are frequent highlights, while the main restaurant and spacious suite options add to the sense of a convenient full-service stay. It is well suited to arena events, business trips and short Krakow breaks. The main compromise is location: the Old Town is not on the doorstep, so visitors focused on walking everywhere may prefer a more central address or plan to use public transport.
Your stay, step by step
Advice from guests who actually stayed at Doubletree By Hilton Krakow Hotel & Convention Center — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Upgrade to an Executive Room or suite on the fifth floor with lounge access; the extra cost is worthwhile if you use the lounge.
Use Bolt or Uber instead of taxis; fares are cheaper and Uber pickups are usually quick.
Avoid rooms facing the shopping mall; the opposite side offers a better outlook and avoids delivery activity.
Choose the restaurant only if you want à la carte dining, as there is no buffet.
Use the clean, uncrowded pool, preferably between 8 and 10 p.m. when fewer children are around, and bring swimming shorts.
Visit the nearby shops for convenient shopping.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Doubletree By Hilton Krakow Hotel & Convention Center.
Use Bolt or Uber instead of taxis; fares are cheaper and Uber pickups are usually quick.
Avoid rooms facing the shopping mall; the opposite side offers a better outlook and avoids delivery activity.
Request a higher-floor room, preferably overlooking trees, for better views and less disturbance.
Ask for a Hilton Honors room or floor if you have access to that benefit.
Request a fourth-floor room for a particularly quiet stay.
Use the clean, uncrowded pool, preferably between 8 and 10 p.m. when fewer children are around, and bring swimming shorts.
Arrive early for parking, as the walk into town is long and parking can be expensive.
Request a quiet third-floor room facing Krakow Plaza, although the view is limited.
Visit the nearby shops for convenient shopping.
Use the spa facilities during your stay.
Take the tram to Tauron Arena al. Pokoju for the most convenient walk to the hotel.
Have breakfast early to avoid parking pressure later in the morning.
Choose the restaurant only if you want à la carte dining, as there is no buffet.
Expect standard rooms to be compact but comfortable for two, with a king bed in some rooms, a small fridge, coffee, tea, and a safe.
Consider booking the one-bedroom suite for extra space.
Book an adjoining room for friends or family traveling together.
Request a walk-in shower if climbing into a high-sided bath would be uncomfortable.
Avoid the second floor if possible, as the air conditioning may have problems there.
Request room 534 for a quiet top-floor stay, but expect a limited view.
Ask for room 515 if you want a quiet room on the Hilton Honors floor.
Book taxis through reception if you prefer a traditional taxi.
Compare the hotel and nearby city parking; prices are the same, but city parking cannot be added to the hotel invoice.
Use the Hampton car-park exit and avoid the barriers if possible, as parking beyond them is chargeable.
Avoid the fifth floor during warm weather, as top-floor rooms can become very warm.
About Doubletree By Hilton Krakow Hotel & Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center is a polished, contemporary stay that pairs the scale of a major events hotel with a genuinely restorative side. Along with its 232 rooms and extensive meeting space, there is a 20-metre indoor pool, fully equipped fitness room and wellness area with dry, steam and herbal saunas. The restaurant and two bars give the hotel enough on-site choice for a relaxed evening, while the warm cookie on arrival is a pleasingly personal touch.
Set east of Krakow’s historic core, it is especially handy for events at Tauron Arena, a short walk away, and for Expo Krakow. The concierge can arrange transfers to the airport, railway station, city centre and Wieliczka Salt Mine, while public transport makes getting around straightforward. It is a practical pick for conference guests, arena-goers and city-break travellers who prefer modern facilities and a quieter base over sleeping in the middle of the Old Town.
Guests regularly describe it as a very good all-round hotel, with the spa and steam room standing out after a day of sightseeing or meetings. The restaurant is also mentioned positively, and larger room categories such as the Junior Suite appeal to those wanting more space. Its setting works best for visitors happy to use trams or transfers for the historic centre rather than stepping straight into it.
Facilities
- 24-hour check-in
- 24-hour front desk
- 24-hour security
- Airport transportation
- ATM on site
- Baggage storage
- Banquet room
- Bar / lounge
- Breakfast available
- Breakfast buffet
- Breakfast in the room
- Business Center with Internet Access
- Concierge
- Conference facilities
- Dry cleaning
- Fitness / spa locker rooms
- Fitness Center with Gym / Workout Room
- Free breakfast
- Free High Speed Internet (WiFi)
- Heated pool
- Hot tub
- Indoor pool
- Ironing service
- Laundry service
- Meeting rooms
- Non-smoking hotel
- Parking
- Pets Allowed ( Dog / Pet Friendly )
- Pool
- Pool / beach towels
- Restaurant
- Sauna
- Spa
- Steam room
- Taxi service
- Wifi
Good to know
Location
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