Santa Clara Urban Hotel & Spa, Palma de Mallorca

★★★★ Business · Mid-range
Palma de Mallorca

Guest ratings

Location9.6
Cleanliness9.4
Service9.2
Value8.4
Rooms9.2
Sleep quality9.2
4-star 20 rooms from $271

What guests mention

stone walls rooftop terrace old town quiet street perfect location beautiful hotel few minutes walk fresh fruit restaurants and bars paco jacuzzi mallorca

Guests are especially fond of the hotel’s old-town setting: it is close to Palma’s key sights, dining and the harbour, yet set on a notably quiet street. Many also enjoy the handsome stone interiors, rooftop terrace and chance to unwind in the Jacuzzi after a day out. The overall mood is warm and appreciative, with staff member Paco receiving a mention. Those wanting a large resort-style spa or a lively, full-service hotel atmosphere may find its intimate urban format less suited to them.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at Santa Clara Urban Hotel & Spa — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Confirm twin-room availability and ask for precise room details, since specific room requests may not be guaranteed.

Transport

Check parking availability before driving, as a nearby parking garage may not be obvious.

Rooms

Request a rear-, garden-, or courtyard-facing room for quieter nights and views toward the convent, cathedral, or Santa Clara gardens.

Dining

Skip the basic breakfast and try a local café instead.

Activities

Visit the nearby Convent and buy some of its handmade biscuits.

Location

Use the hotel's central old-town location to explore nearby sights on foot.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of Santa Clara Urban Hotel & Spa.

Sort
From guest reviews
Rooms

Request a rear-, garden-, or courtyard-facing room for quieter nights and views toward the convent, cathedral, or Santa Clara gardens.

From guest reviews
Rooms

Choose a front-facing room for attractive street views or a balcony, but expect possible noise with the windows or shutters open.

From guest reviews
Rooms

Choose a higher or second-floor room for greater quiet; second-floor rooms are also closer to the terrace.

From guest reviews
Rooms

Choose a top-floor room for a skylight and convenient terrace access, but close the skylight at night if you need darkness.

From guest reviews
Booking

Confirm twin-room availability and ask for precise room details, since specific room requests may not be guaranteed.

VV
Viggo V.
4 Apr 2026
Rooms

Choose room 202 for an airy, bright stay, but note that adjoining rooms may transmit some noise.

From guest reviews
Rooms

Upgrade to a junior suite or suite for substantially more space and a stronger sense of luxury.

From guest reviews
Rooms

Avoid rooms on the ground floor or the breakfast-and-reception floor if noise concerns you.

From guest reviews
Rooms

Book a superior room for generous space and a comfortable stay.

From guest reviews
Rooms

Choose room 201 for a street view directly above the entrance.

From guest reviews
Rooms

Choose room 203 for extra space.

From guest reviews
Rooms

Consider junior suite 107 for views over the garden and convent.

From guest reviews
Rooms

Choose suite 003 for a particularly comfortable suite.

From guest reviews
Rooms

Request room 206 if you want a jacuzzi.

From guest reviews
Rooms

Avoid room 1 because it is beside the lift, breakfast bar, and reception; choose a higher floor instead.

From guest reviews
Dining

Skip the basic breakfast and try a local café instead.

From guest reviews
Activities

Use the rooftop terrace for good views, but expect limited space.

From guest reviews
Transport

Check parking availability before driving, as a nearby parking garage may not be obvious.

From guest reviews
Activities

Visit the nearby Convent and buy some of its handmade biscuits.

From guest reviews
Location

Use the hotel’s central old-town location to explore nearby sights on foot.

From guest reviews
Rooms

Expect somewhat firm beds in otherwise spacious rooms with distinctive stone walls, high ceilings, and luxurious bathrooms.

From guest reviews
Rooms

Request a room without a window into the shower area if you are not traveling as a couple.

RV
Rocío V.
23 Jun 2026
Rooms

Request a room with a small terrace or garden outlook for private outdoor space.

From guest reviews
Rooms

Avoid room 104 if bathroom light coming through at night would bother you.

From guest reviews
Rooms

Request room 103 if you want a small patio.

RT
Rosaria T.
14 Aug 2026
Rooms

Choose room 102 for narrow-street views with little traffic noise.

Add your tip

About Santa Clara Urban Hotel & Spa

Santa Clara Urban Hotel & Spa brings a quietly polished take on Palma’s historic centre: think lofty rooms and suites, exposed stonework and an atmosphere that feels rooted in the old city rather than styled for show. The rooftop terrace is the standout, offering a pleasingly elevated place to take in the surrounding rooftops and city views, while the small urban spa adds a restorative counterpoint with its Jacuzzi, sauna, steam room and treatment menu.

Tucked along a peaceful street in Palma’s old town, the hotel puts the city’s landmark sights within an easy stroll. The 10th-century Arab Baths and Gothic Cathedral are close by, and guests can reach the harbour, restaurants and bars in a matter of minutes. It is a particularly good fit for couples, short-break visitors and business travellers who want a central base without staying amid the busiest evening streets.

Guests regularly describe the setting as exceptionally convenient yet calm, and the building’s original stone walls are often part of the appeal. The terrace, Jacuzzi and welcoming touches such as fresh fruit also earn appreciative mentions. For a characterful city stay with Palma’s history on the doorstep, Santa Clara feels like a thoughtful choice.

Facilities

  • 24-hour front desk
  • Baggage storage
  • Bar / lounge
  • Bicycle rental
  • Bicycles available
  • Breakfast available
  • Breakfast buffet
  • Breakfast in the room
  • Car hire
  • Complimentary Instant Coffee
  • Complimentary tea
  • Concierge
  • Dry cleaning
  • Facial treatments
  • Free High Speed Internet (WiFi)
  • Full body massage
  • Hammam
  • Head massage
  • Hot tub
  • Laundry service
  • Massage
  • Non-smoking hotel
  • Rooftop terrace
  • Sauna
  • Steam room
  • Sun terrace
  • Umbrella
  • Wifi

Good to know

Price range
$271 - $5,058
Rooms
20
Hotel class
4-star
Style
Business · Mid-range
WiFi
Free
Also known as
Santa Clara Urban Hotel Palma De Mallorca

Location

Carrer de Sant Alonso 16, Palma de Mallorca, 07012, ES