Choose a mountain-view room for changing Tramuntana and harbour views, often at a lower price and especially atmospheric at night.
What guests mention
Travellers are drawn to the hotel’s extraordinary hillside outlook, with wide sea and mountain panoramas earning consistent praise. Rooms tend to feel spacious and well kept, while the pools, spa and sunset-facing dining are frequent highlights. Staff are usually described as thoughtful and helpful, although service can occasionally be uneven. The main reservations are the substantial cost, crowds around popular pool spaces and a handful of minor upkeep or housekeeping misses. For many, the setting still makes it a memorable splurge.
Your stay, step by step
Advice from guests who actually stayed at Jumeirah Mallorca — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Book well in advance online and check the sunset time before choosing your dates.
Take the free shuttle to Port Sóller instead of walking the steep route or paying for a taxi.
Choose a mountain-view room for changing Tramuntana and harbour views, often at a lower price and especially atmospheric at night.
Research local restaurants before arrival and reserve them in advance, especially in Port Sóller and Sóller.
Check whether a conference is scheduled, and use the pool before afternoon when it becomes busiest or may close for events.
Arrange spa treatments in advance because the spa is open only from 11:00 to 19:00.
Expect steep paths, many levels, and narrow roads between the cliff-top hotel and Port Sóller.
Contact the hotel before arrival if long walks, multiple lifts, or distant rooms would be difficult.
Review the hotel’s cliff-top layout and separate buildings before arrival; lifts are available but may require changing between levels.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of Jumeirah Mallorca.
Pay extra for a sea-view room with a balcony or sea-facing shower; enjoy panoramic Mediterranean views and memorable sunsets.
Book a sea-view room with a balcony — the views, afternoon sun, sunsets, and quieter setting are worth the supplement.
Choose a high-floor mountain-view room, particularly on floors 8 or 9, for changing mountain-and-port views, morning sun, and better value.
Choose between sea and mountain views according to preference; both can be spectacular, and junior suites offer either option.
Request a sea-view room; it is worth the premium for the sunsets, balconies, and overall outlook.
Request a room on floors 7–9 for the best mountain, harbour, and sea views, but expect longer walks to reception and breakfast.
Consider a mountain-view room for morning sun, cloud watching, port views, and a cheaper alternative to the sea view.
Ask for a room in the main building or near reception to avoid long walks across the split-level property.
Request a room near the central lobby or reception, especially if mobility is limited; distant buildings require extra walking and lift changes.
Expect steep paths, many levels, and narrow roads between the cliff-top hotel and Port Sóller.
Take the free shuttle to Port Sóller instead of walking the steep route or paying for a taxi.
Request an upper-floor room for quieter surroundings, stronger views, and sunny private verandas, but expect more stairs.
Review the hotel’s cliff-top layout and separate buildings before arrival; lifts are available but may require changing between levels.
Choose a lower-floor room if walking is difficult, since higher rooms can be a long way from reception and other facilities.
Research local restaurants before arrival and reserve them in advance, especially in Port Sóller and Sóller.
Request room 7017 for a large balcony overlooking both the port and Tramuntana mountains.
Request a four-digit room rather than a three-digit room to stay closer to reception, restaurants, and pools.
Use the hotel parking service, but confirm the additional €20 charge, or €10 for residents.
Request a room near the adult pool for stays with adults or children over 16.
Avoid the lowest floors and blocks 1–3 if you want better views and less distance from the main areas.
Choose the second floor for a central location, or floors 7–9 for proximity to the adult pool.
Book Caproig for dinner and try Es Fanals during your stay.
Request a room adjoining reception, especially with children, for quick access to the heated children’s pool and breakfast restaurant.
Avoid rooms beside the elevators and those overlooking the main entrance if you want a quieter stay.
Skip a rental car for a relaxing stay and use taxis; rent one if you plan to explore the island.
Have sunset drinks and check the accompanying QR code for the drinks menu.
Choose the Observatory Suite for the highest-floor location and wraparound terrace.
Upgrade to a junior suite with a mountain view for extra space and impressive scenery.
Check whether your room has a terrace rather than a standard balcony if you want outdoor furniture.
Ask about construction near mountain-view rooms before booking.
Avoid rooms 6013–6021 because they overlook a flat concrete roof that spoils the view.
Avoid room 6005 if you want quiet, because it is above the spa and can be noisy.
Request room 7009 for mountain and distant port views, convenient access to the spa and infinity pool, and proximity to reception.
Request room 5020 for a grand deluxe sea view and sunset-facing balcony.
Request room 4014 for a spacious room, excellent bathroom, and ocean view.
Request an accessible room near the lifts if you use a wheelchair.
Arrive early and leave late to maximize your time at the hotel.
Visit in mid-October for warm days, cooler mornings and evenings, and fewer crowds.
Use the small lounge on the left side of the pool for sunbeds and views.
Check whether a conference is scheduled, and use the pool before afternoon when it becomes busiest or may close for events.
Book in spring or fall for a quieter spa experience.
Check that all spa facilities are working before planning a full spa day.
Arrange spa treatments in advance because the spa is open only from 11:00 to 19:00.
Book well in advance online and check the sunset time before choosing your dates.
Book directly when possible to receive an upgrade to the next category, subject to availability.
Arrive for breakfast just before 10:00 to avoid the busiest period after 10:00.
Dine in Sóller for better food at a fraction of the hotel-area prices.
Consider room 4016 for a luxurious stay.
Consider Suite 600 for an outstanding stay.
Request room 7006 for spacious accommodation, a large terrace, and a great sea view.
Request room 8001 for a corner position with mountain and Port Sóller views.
Request room 2006 for a quiet stay with a lovely sea view.
Visit Sunset Bar above hotel reception for tapas.
Use the excellent gym during your stay.
Check what suite rates include before paying around €500 per day, as extra privileges may not be included.
Contact the hotel before arrival if long walks, multiple lifts, or distant rooms would be difficult.
Request junior suite 402 if you want a well-regarded suite option.
Consider a superior room for generous space and strong views.
Request Executive Suite 600 for its large balcony, four-person table, chairs, and two daybeds.
Choose a sea-view suite in the 7000 or 8000 room series.
Request room 7002 for its location beside the infinity pool and excellent views.
Request a mountain-port-view deluxe room near the infinity pool.
Request room 6004 for a high-level balcony with excellent views and sunshine.
Choose an ocean-facing junior suite for a quiet, spacious family room.
Request an 8th-floor room for proximity to the main pool.
Request a room near the main restaurant and bar instead of one on the property’s outer edges.
Stay near the pool and main facilities rather than in the lower accommodation areas if you want to minimize walking.
Avoid rooms in the building above the parking area.
Avoid suites 500 and 502 because a nearby dog may bark.
Avoid ground-floor rooms near the road because of traffic noise.
Choose a low-floor sea-view room if you want the view without climbing as many stairs.
If booking a mountain-view junior suite, request one of the 16 layouts with long balconies and a floor above level six.
Request the 5th floor for a quieter terrace away from the children’s pool.
Avoid the 5th floor if you want the quietest room.
Visit nearby villages, then enjoy a cocktail at the Sunset Lounge at sunset for spectacular views.
Have drinks at the bar before dining at the restaurant above the infinity bar.
Try Nautilus restaurant just outside the hotel at the Port de Sóller end for excellent food and service.
Speak directly with the hotel before booking to confirm your preferred room location and view.
Request a room near the heated children’s pool and Satalaia Bar when travelling with children.
About Jumeirah Mallorca
Jumeirah Mallorca is the sort of hotel that makes you pause before checking in: perched on Mallorca’s rugged northwest shore, it tumbles down the hillside in a series of terraces facing sea and mountains. The look is polished but restful, with airy rooms and updated suites designed around outdoor space, whether your view is the blue water or the Tramuntana peaks. Infinity pools, a sunset drink and a long spa afternoon are very much the rhythm here.
The hotel sits above Port de Sóller, close to the Serra de Tramuntana UNESCO landscape and well placed for scenic drives, walks and time by the harbour. Its elevated setting is wonderfully secluded, though the hill and multiple levels may not suit everyone; the shuttle is useful for getting around. Families have dedicated pool space and a kids’ club, while couples looking for a quieter base will appreciate the grown-up atmosphere, panoramic dining and Talise Spa. Five restaurants include Cap Roig, Es Fanals and the Nikkei-influenced Sunset Lounge.
Guests repeatedly single out the dramatic setting, generous rooms, spotless presentation and warm pool-side service. Many feel the indulgence is worth the price, especially for a special stay. A few, however, find busy pool areas, small maintenance niggles and occasional service slips at odds with the premium rates.
Facilities
- 24-hour front desk
- 24-hour security
- Adult pool
- Airport transportation
- Babysitting
- Baggage storage
- Banquet room
- Bar / lounge
- Bicycle rental
- Breakfast available
- Breakfast buffet
- Breakfast in the room
- Business Center with Internet Access
- Butler service
- Car hire
- Children Activities (Kid / Family Friendly)
- Concierge
- Conference facilities
- Couples massage
- Dry cleaning
- Facial treatments
- Fitness / spa locker rooms
- Fitness Center with Gym / Workout Room
- Fitness classes
- Foot massage
- Free breakfast
- Free High Speed Internet (WiFi)
- Free shuttle or taxi services
- Head massage
- Heated pool
- Hot tub
- Infinity pool
- Ironing service
- Kids club
- Laundry service
- Massage
- Meeting rooms
- Non-smoking hotel
- Outdoor pool
- Parking
- Pool
- Pool / beach towels
- Pool with view
- Poolside bar
- Restaurant
- Rooftop bar
- Rooftop pool
- Rooftop terrace
- Salon
- Sauna
- Shoeshine
- Shuttle bus service
- Spa
- Steam room
- Sun terrace
- Sun umbrellas
- Wifi
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Location
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