The Donna Portals, Portals Nous

★★★★★ Boutique · Luxury

Portals Nous

9.6 Exceptional 253 reviews

Guest ratings

Location9.8

Cleanliness9.8

Service9.8

Value9.6

Rooms9.8

Sleep quality9.8

5-star 64 rooms from $237

What guests mention

marcel wanders rooftop pool beachfront location what impressed me most panorama suite every interaction serene atmosphere unforgettable memories the entire property winter escape exceptionally kind shuttle service is

Guests consistently enjoy the hotel’s beachside setting, easy access to the bay and wide-open sea outlooks. The stylish interiors, spotless condition, generous rooms and restful atmosphere are frequent highlights, with the rooftop pool and spa adding to the appeal. Staff are widely regarded as welcoming, polished and helpful, although service can lose pace at busy periods. Value divides opinion: many find the experience memorable, while others consider some added services expensive. Occasional noise is the main minor drawback.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at The Donna Portals — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Consider avoiding off-season visits, when some facilities or services may be limited.

Transport

Ask about the free hotel shuttle to Puerto Portals and nearby areas.

Rooms

Request a sea-view room, but verify the view on arrival because one booking reportedly lacked it despite payment.

Dining

Pre-book breakfast to avoid the €45-per-person price and potentially hectic service.

Pool & Beach

Reach the beach early or swim earlier or later in the day during peak season, as it gets very busy.

Activities

Use the spa and sauna facilities to unwind.

Location

Walk the coastal path to Puerto Portals; it takes about 15 minutes or roughly half a mile.

Tips & Tricks

Be patient with the elevators, which can be slow.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of The Donna Portals.

Capucine V.

20 Aug 2026

Pool & Beach

Reach the beach early or swim earlier or later in the day during peak season, as it gets very busy.

Claudio B.

20 Aug 2026

Transport

Ask about the free hotel shuttle to Puerto Portals and nearby areas.

From guest reviews

Location

Walk the coastal path to Puerto Portals; it takes about 15 minutes or roughly half a mile.

From guest reviews

Rooms

Request a sea-view room, but verify the view on arrival because one booking reportedly lacked it despite payment.

Camille M.

20 Aug 2026

Activities

Use the spa and sauna facilities to unwind.

Alicia F.

20 Aug 2026

Transport

Arrange taxis in advance or rent a car, as taxis can be difficult to find around midday.

From guest reviews

Dining

Check the hotel restaurant before relying on it: dinner may be unavailable in April, and food quality has been criticized.

Ángel S.

20 Aug 2026

Dining

Pre-book breakfast to avoid the €45-per-person price and potentially hectic service.

Berta T.

20 Aug 2026

Dining

Try Freddy’s, a casual restaurant across the cove.

Alexandre T.

20 Aug 2026

Dining

Have a drink at Momar, a friendly local bar just around the corner.

Adèle D.

20 Aug 2026

Location

Expect hilly terrain around the hotel and bring comfortable walking shoes.

Candela F.

20 Aug 2026

Location

Prepare for a steep 15-minute walk to the nearest supermarket.

Beatriz F.

20 Aug 2026

Transport

Use the nearby bus service, which is within walking distance.

From guest reviews

Pool & Beach

Dive into the sea directly in front of the hotel.

Alicia F.

20 Aug 2026

Pool & Beach

Avoid relying on pool umbrellas; availability can be limited, and premium sunbeds may cost €200 per day.

From guest reviews

Tips & Tricks

Be patient with the elevators, which can be slow.

Amelie P.

20 Aug 2026

Pool & Beach

Book a sunbed early, as the pool area gets busy.

Alexandre T.

20 Aug 2026

Booking

Take advantage of the hotel’s opening rates when available.

From guest reviews

Booking

Consider avoiding off-season visits, when some facilities or services may be limited.

Berta T.

20 Aug 2026

Activities

Book the Donna Signature Massage.

Amélie B.

20 Aug 2026

Rooms

Book one of the sea-view suites for an especially memorable outlook.

Beatriz F.

20 Aug 2026

Rooms

Consider a non-sea-view room, which can still be very good.

Anna P.

20 Aug 2026

Rooms

Choose an upper-level room if quiet is important, as the basement restaurant can create noise.

Amélie B.

20 Aug 2026

Rooms

Book a themed suite on the top level for the best views.

From guest reviews

Dining

Dine at the many restaurants in the port, which is within walking distance.

Beatrice N.

20 Aug 2026

Dining

Try the TNT prawns for lunch.

Alejandro P.

20 Aug 2026

Dining

Visit the Amalfi breakfast bar for tasty food.

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About The Donna Portals

The Donna Portals feels like a polished coastal hideaway with a distinctly artistic edge. Marcel Wanders-designed interiors bring sculptural, modern character to the rooms and shared spaces, while the mood stays calm rather than showy. Sea-facing suites, a rooftop pool and a serene spa give it the air of a grown-up Majorcan escape, with four treatment rooms and geothermal warmth for proper unwinding.

Set right on the waterfront in Portals Nous, the hotel opens onto a beautiful bay and makes beach time wonderfully effortless. It suits couples, design-minded travellers and anyone seeking a quieter base near Calvià without giving up easy access to the coast. There is an outdoor pool, round-the-clock gym, restaurant serving meals through the day, and optional yoga, Pilates, paddle yoga or functional sessions when available. Air-conditioned rooms include satellite television and private bathrooms, while Wi-Fi, parking assistance and luggage help are practical extras.

Guests are especially taken with the sea views, immaculate presentation and spacious, handsome rooms. Many describe staff as genuinely kind and attentive in every interaction, helping make stays feel special. The peaceful setting is another recurring highlight, though a few visitors mention occasional noise and slower service when the hotel is busy. Some also feel selected extras do not always match the otherwise luxurious price point.