Head to the rooftop pool early for the best chance of securing a sunbed, as the small area gets busy in the afternoon.
What guests mention
Visitors tend to find JS Palma Plaza smart, exceptionally well kept and pleasantly calm for such a central Palma address. The rooftop pool, sun loungers, substantial gym and satisfying breakfast are frequent highlights, while staff are widely described as welcoming and helpful. Rooms earn praise for comfort, effective soundproofing, strong showers and useful extras such as the minibar and quality toiletries. On the less positive side, some accommodation is smaller than expected, and a number of guests feel the price can be steep.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of JS Palma Plaza.
Top tips
Choose a balcony room early for a pleasant sitting area, but expect higher prices and less luggage space.
Avoid driving unless you arrange parking in advance; street spaces are limited, and Roma garage costs about €2 per hour five minutes away.
Walk into Palma’s centre and old town; it takes about 15–20 minutes and nearby streets offer hidden gems.
Request a high-floor room for city views and a quieter stay away from the busy road.
Try the à la carte breakfast, allowing extra time because everything arrives together; it is worth the wait.
Ask reception for a map and recommendations for the best areas, restaurants, and bars.
Ask reception to arrange taxis when needed; they can be efficient, while Uber may be expensive.
Take the airport bus to or from the hotel; the stop is about a five-minute walk away.
Explore the local bars and restaurants in the surrounding area, especially Santa Catalina.
Take a taxi from the airport for approximately €23–25 and a journey of about 10 minutes.
Walk to nearby restaurants in about 10 minutes and to the port and town in approximately 15 minutes.
Bring earplugs if you need to keep the window open, as the road outside is busy.
Bring a sleep mask if you plan to sleep late.
Check that the air conditioning works before unpacking.
Choose the first floor if you prefer to avoid heights or lifts.
Request room 409 if you want a slightly larger room.
Request a front-facing room for a street view and balcony views of the activity outside.
Try Piano 89 bar, just a few steps from the hotel.
Walk down the opposite road, cross the water, and continue to the square for tapas.
Book the lunch special menu.
Bring extra clothes because Palma can be very hot.
Request the fifth floor, but bring earplugs because the nearby children’s playground can be noisy.
Take a bus to the beach when you want a beach day.
Take bus 4 to Playa de Illetas for a beach day.
Take the local bus into town for €2; it takes three or four stops and departs across the crossroads.
Take advantage of the hotel’s beach towels.
Bring sun protection to the rooftop pool, as parasols may be unavailable.
Use the spa for a relaxing break.
Use the hop-on hop-off bus to explore busy Palma and its daily cruise-ship activity.
Check out the nearby market and restaurants.
About JS Palma Plaza
JS Palma Plaza feels like a polished city base with a relaxed Majorcan edge: bright, well-insulated interiors, contemporary design and the kind of thoughtful in-room touches that make a short break easier, including tea and coffee facilities, a minibar and a safe. The real draw is upstairs, where the rooftop terrace pairs a pool with wide views across Palma; double loungers make it especially tempting after a day out. There is also a spa and a well-equipped gym for guests who like to keep moving.
Set on Plaza Madrid, the hotel puts you within easy reach of Palma’s old town, restaurants and shopping, while remaining removed enough from the busiest streets for a restful night. Its range of room types works well for couples, friends and families, though those travelling with lots of luggage may want to choose carefully. ES TRETZE serves breakfast, lunch and dinner overlooking the square, making it an easy option before setting off or winding down.
Guests consistently appreciate how spotless and fresh the hotel feels, along with the warm, attentive team and daily housekeeping. Many mention sleeping particularly well, enjoying the powerful showers, Rituals toiletries and complimentary minibar. Breakfast gets plenty of approval for giving guests a strong start to the day, while the rooftop pool is a favourite place to linger. The main caveat is that some rooms feel compact, and a few visitors consider the rates on the high side.
Facilities
- 24-hour check-in
- 24-hour front desk
- 24-hour security
- Baggage storage
- Bar / lounge
- Bicycle rental
- Breakfast available
- Car hire
- Coffee shop
- Complimentary Instant Coffee
- Complimentary tea
- Conference facilities
- Dry cleaning
- Fitness / spa locker rooms
- Fitness Center with Gym / Workout Room
- Free breakfast
- Free High Speed Internet (WiFi)
- Laundry service
- Massage
- Meeting rooms
- Non-smoking hotel
- Outdoor dining area
- Outdoor furniture
- Paid private parking nearby
- Pool
- Pool / beach towels
- Restaurant
- Rooftop bar
- Rooftop pool
- Rooftop terrace
- Sauna
- Snack bar
- Spa
- Steam room
- Street parking
- Sun deck
- Sun terrace
- Sun umbrellas
- Taxi service
- Umbrella
- Vending machine
- Wine / champagne
Good to know
Location
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