Request a pool-view room for all-day balcony sun and attractive views, but expect evening entertainment noise; it costs about €10 extra nightly.
What guests mention
Guests see VIVA Sunrise as a strong option for families, particularly for its spacious apartments, well-maintained pools and a packed schedule of children’s activities. The friendly, attentive staff and entertainment team receive frequent praise, while the short walk to the beach and nearby shops makes day-to-day holiday life easy. Cleanliness and efficient air conditioning are usually highlights, and many feel the hotel delivers worthwhile value. On the less positive side, some areas and furnishings appear a little tired, housekeeping is not flawless for everyone, and certain on-site extras can add up.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of VIVA Sunrise.
Top tips
Request a fifth- or higher-floor room for wider views and less overhead noise, though rooms near the stage may still hear evening entertainment.
Request a pool-view room for the best views, balcony sun, and evening entertainment; choose a higher floor but expect some show noise.
Request a pool-view room, ideally on level 3 or higher, for sunshine and better views; avoid it if children need early sleep because entertainment can be noisy.
Request a canal-facing room for peaceful mountain and canal views, but expect occasional noise from deliveries and rubbish collections.
Arrive at the pool by 7:30–8:00am for the best sunbeds, and return promptly because unattended towels may be removed.
Choose a rear or mountain-facing room for quieter evenings and later sunshine, especially if you prefer peace over pool activity.
Request a canal-facing room, preferably on a high floor, for peaceful evenings and mountain views; the fountains may disturb light sleepers.
Consider Selection Club during busy periods for private and upper-pool access, a pillow menu and daily room cleaning; its pool area is not kid-free.
Book a Royal Terrace Apartment for the larger terrace, jacuzzi, loungers, comfortable furniture, and direct stage views.
Request a street-facing room for quieter evenings and sunset views, especially if you want to avoid entertainment noise.
Book a Royal Terrace apartment for a private hot tub, excellent views, and extra luxury; check the stairs if travelling with small children.
Upgrade to a Royal Terrace or hot-tub room for more space, a larger balcony and private outdoor amenities.
Choose a Premium apartment for substantially more space, wooden floors, and a better bathroom.
Choose a back or canal-side room rather than the front if you prioritize quiet, although front rooms can offer sunny balconies and attractive views.
Upgrade to a Premium or Premier room for worthwhile extras and better accommodation.
Choose all-inclusive if you expect to eat and drink mainly at the hotel, as it is considered worthwhile.
Ask for a front- or street-facing room if you want a quieter alternative, though occasional rubbish-truck noise is possible.
Bring sunscreen and layers in April because sunny periods can reach 20–30°C, while shade and evenings may feel cool.
Bring mosquito spray, repellent bands and other bite protection because mosquitoes can be especially persistent.
Use the hotel’s complimentary pool towels and change them on the designated days to save luggage space.
Choose a premium apartment for extra space, particularly for a family of four.
Arrive early for buffet meals, especially if you want desserts before they become picked over.
Use the spa during family hours, and check the additional spa charge before visiting.
Visit the port and explore its restaurants.
Choose early April for quieter conditions; the hotel becomes busier from May onward.
Reach the beach by 9:00–10:30am for the best chance of getting a lounger.
Use the hotel launderette; washing costs €4 and the tumble dryer costs €3.
Choose a lower-level stage-facing room to watch the evening entertainment from your balcony; upper floors may show only the canvas and dancers’ feet.
Check the airport-transfer travel time before booking; the coach journey can take approximately 1 hour 40 minutes.
Download the Mallorca taxi app for trips to the old town or port, costing about €8; avoid peak evening times when taxis are difficult to find.
Choose a lower-floor room when travelling with young children.
Book directly with VIVA for better room selection and potentially better rooms.
Choose the all-inclusive option for the best value, particularly if you plan to use the poolside facilities and entertainment.
Request room 537 for a fantastic room, but choose a higher floor if staying near the stage.
Request room 501 for its corner position and exceptionally large balcony.
Ask for a recently upgraded room.
Ask for a superior Jacuzzi room if you want this feature; options are available on lower floors and the roof.
Request a two-bedroom apartment for family stays.
Hire a highchair for €4 per day if you are traveling with a baby or toddler.
Join the walking excursion organised by the entertainment team for impressive views from the summit.
Reach the water park at opening time to get onto the slides first.
Shop at Lidl rather than the attached Spar to avoid higher prices.
Use the Spar outside the entrance, about 50 yards to the left, for cheaper self-catering supplies.
Use the microwave to warm breakfast food if you prefer it hot.
Check dairy-free availability before booking because specific dairy-free options may not be available.
Book Numa Beach Club for excellent food and views, about 10 minutes away by taxi.
Eat at restaurants in the port rather than relying exclusively on the hotel’s dining options.
Try Indian Fusion around the corner.
Dine at Syrah or S’Amfora for alternatives to the main hotel restaurants.
Try the Sports Bar for food.
Check whether tourist tax is included, as the hotel may charge it separately.
Confirm your reservation carefully because bookings may be cancelled.
Contact the hotel before arrival with young children and request a quieter area.
Secure the toilet doors with a lock if needed.
Bring a blackout blind for the children’s room in a two-bedroom apartment.
Choose a corner two-bedroom apartment for its wraparound balcony.
Request room 530 for its nice views.
Avoid room 336 if possible because it has an adjoining room and is close to the lifts.
Avoid room 114, which is above the shop.
Go through the hotel shop for quicker access to the beach.
Use the shallow pool if you are traveling with young children.
Use the smaller outdoor pool for a warmer swim when the weather is cooler.
Enjoy the pool in the late afternoon, when it becomes quieter.
Choose the pool truck for drinks rather than the Sports Bar.
Request room 244 for mountain and lagoon views.
Request room 248 for a quiet stay.
Use the free Wi-Fi available in reception.
Request room 544 for quieter mountain and canal views.
Stay for two weeks rather than one if your schedule allows.
Choose the all-inclusive option if you are self-catering, as drinks can be expensive and the package is considered worthwhile.
Skip the two-bedroom apartments unless you specifically need the extra sleeping capacity, as they may not justify the added cost.
Confirm your allocated room before paying for an upgrade, as you may already have the room type you would purchase.
Email the hotel before arrival to request a room upgrade.
Avoid room 126.
Request room 223 for a second-floor pool view.
Avoid room 249 if you want an unobstructed pool view, as large trees block much of the outlook.
Choose room 153 for a shaded, tree-covered balcony with limited direct sunshine.
Ask for the west end if you want to minimize noise from the evening show.
Avoid rooms facing the delivery area on the second floor if early-morning noise would disturb your sleep.
Choose a room in the 430s for a fourth-floor pool view, though the stage may be difficult to see from that height.
Request room 237 for a stage view, sunny mornings, cooler afternoons, and a covered balcony in rainy weather.
Request room 517 for a top-floor position overlooking the pool area.
Consider a first-floor poolside room to avoid waiting for the lift while retaining good views; evening entertainment usually ends around 10:30 p.m.
Visit Pirates; the show remains exciting even after multiple visits.
Use the bars’ free Wi-Fi.
Leave the key card in the room power slot while out so the air conditioning cools the room before your return.
Bring your own mug if you plan to make coffee in the room.
Buy drinks from the on-site shop for the pool, as they are cheaper than ordering them at the bar.
Book and pay for a cot in advance to avoid an unexpected charge on arrival.
Inspect the shower tray on arrival, as mould has been reported along the edges.
Check your distance from the lifts when travelling with young children, as the furthest rooms require a long walk.
Request room 431 to watch the entertainment stage from the balcony.
Request room 311 for broader pool views; room 309 also overlooks the pools and mountains.
About VIVA Sunrise
VIVA Sunrise is built around easy-going family time: bright, apartment-style accommodation, a sociable pool scene and a busy programme that keeps younger guests happily occupied. The standout is the children’s water area, complete with a pirate-ship feature and splash play, while the wider grounds add a sports court, playground, kids’ activities and plenty happening after dark. Expect lively evenings, from children’s dancing sessions to live entertainment for grown-ups.
The aparthotel sits in Port d’Alcudia’s shopping area, around 400 metres from Alcudia Bay, so beach days, supermarkets, restaurants and holiday essentials are all within straightforward reach. One-bedroom apartments make it a practical choice for self-catering families, while the buffet, à la carte options and themed dinners offer welcome flexibility when nobody feels like cooking. It is particularly well suited to families wanting activities on site without being cut off from the resort.
Guests regularly praise the roomy, well-kept apartments, reliable air conditioning and notably kind team. Families tend to rate the pool area, kids’ club, football facilities and energetic entertainment staff highly, with the evening programme proving especially popular. A few visitors feel parts of the property could use an update, and some extras can feel costly, but the overall mood is of a cheerful, good-value base for a family break.
Facilities
- 24-hour front desk
- Aerobics
- Baggage storage
- Bar / lounge
- Beach
- Bicycle rental
- Billiards
- Breakfast buffet
- Car hire
- Children Activities (Kid / Family Friendly)
- Convenience store
- Currency exchange
- Darts
- Dry cleaning
- Entertainment staff
- Evening entertainment
- Fitness Center with Gym / Workout Room
- Fitness classes
- Free High Speed Internet (WiFi)
- Free parking
- Game room
- Gift shop
- Horseback riding
- Hot tub
- Ironing service
- Kid-friendly buffet
- Kids club
- Kids pool
- Kids' meals
- Kids' outdoor play equipment
- Laundry service
- Massage
- Outdoor pool
- Pool
- Pool / beach towels
- Poolside bar
- Restaurant
- Self-serve laundry
- Snack bar
- Special diet menus
- Sun loungers / beach chairs
- Sun terrace
- Sun umbrellas
- Table tennis
- Wifi
- Windsurfing
Good to know
Location
Similar hotels nearby
Add your tip