Request a room on the third floor or higher, especially floors 4–7, for refurbished bathrooms, better views, and less entertainment noise.
What guests mention
Guests tend to see this as a very good-value, lively holiday hotel, particularly for families. They praise the welcoming staff, tidy surroundings, generous food selection and pool setup, with the bar team and entertainment crew often earning a mention. Its position near the beach and everyday shops is another advantage. On the less polished side, some feel the interiors are due a refresh and the evening shows will not suit everyone. Road noise and limited sound insulation can disturb sleep in some rooms.
Your stay, step by step
Advice from guests who actually stayed at TUI Suneo Haiti — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.
Email the hotel directly to request a high-floor pool- or sea-view room and confirm that the bathroom has been refurbished.
Take the local bus to Alcudia Old Town for an easy, inexpensive visit.
Request a room on the third floor or higher, especially floors 4–7, for refurbished bathrooms, better views, and less entertainment noise.
Reserve a restaurant table in advance, especially for groups larger than five.
Arrive around 7:00–7:30am for a sunbed, as pool loungers and parasols can be claimed early.
Plan your own evening activities because resort entertainment is limited and usually ends around 22:45.
Use the large supermarket across the road for inexpensive, clean groceries and supplies.
Ask reception for the free safe key at check-in because it is not always offered automatically.
Bring a travel kettle because rooms may not include one.
What guests who stayed here recommend
Real advice grouped by theme — drawn from guest reviews of TUI Suneo Haiti.
Request a pool-view room for attractive views and morning-to-early-afternoon sun, but expect more daytime and evening noise.
Request a pool-facing room on a higher floor, preferably 4th or 5th; expect afternoon sun, sea views, and possible evening noise above the bar terrace.
Request a room above the 3rd floor, preferably 4th, 5th, or top floor, as higher rooms are quieter and more likely refurbished.
Request a pool-facing room for better views and less road traffic, but expect possible bar or entertainment noise on lower floors.
Choose a third-floor-or-higher room for refurbished bathrooms, better views, and generally less noise.
Request a higher-floor room for quieter nights and better views, while allowing for busy or slow lifts.
Request a rear-facing room away from the main road; higher floors are quieter and may overlook the garden, beach, or sea.
Avoid rooms facing the main road or petrol station because traffic and music from Hotel Tonga can be noisy.
Request a direct sea-view room for sunrise, morning balcony sun, and shade later in the afternoon.
Arrive around 7:00–7:30am for a sunbed, as pool loungers and parasols can be claimed early.
Arrive around 7am to secure a sunbed, especially during school holidays; loungers may be reserved despite the rules.
Request a high-floor room for better views and less evening-entertainment noise; the fifth, sixth and seventh floors are popular choices.
Ask for a sea-facing room for the best views and a quieter stay.
Request a pool-view room on a higher floor for better views, more sun and less noise.
Ask for a sea-view room on the fourth or fifth floor for mountain sunrises and views towards Alcudia.
Request a pool-view room for a sunny aspect, but expect more noise from evening entertainment.
Request a room overlooking the adults-only pool for a quieter stay.
Request a sea-view room by email before arrival; these rooms are generally quieter, though some sea views are limited.
Choose a higher floor for quieter nights and refurbished accommodation.
Request a room at the back of the hotel or overlooking the old pool to reduce traffic and entertainment noise.
Request a fourth-floor-or-higher room for renovated bathrooms, particularly on floors 4–6.
Use the supermarket opposite the hotel for toiletries, sun cream, drinks and snacks.
Choose an adult-pool-facing room for a quieter experience and occasional sea views.
Use the Ting Ting land train, which stops near the hotel and reaches the promenade, shops and beach.
Take the local bus to Alcudia Old Town for an easy, inexpensive visit.
Use the large supermarket across the road for inexpensive, clean groceries and supplies.
Bring pool towels because the hotel does not provide them.
Ask for a quiet back-facing room to reduce road and entertainment noise, although balconies may receive less sun.
Use the adults-only pool for a peaceful atmosphere away from games and louder music.
Ask reception for the free safe key at check-in because it is not always offered automatically.
Request a high-floor room overlooking the adult pool for peace, afternoon sun and sea views.
Use the local bus stop near the hotel for inexpensive trips around the resort and island.
Request a first-floor room if you prefer easy access without lifts; pool, garden, sea, and quiet outlooks are possible.
Request a low-floor room when travelling with a baby or facing mobility difficulties; avoid lower floors if early cleaning noise bothers you.
Plan your own evening activities because resort entertainment is limited and usually ends around 22:45.
Avoid road-facing rooms if you are sensitive to traffic noise, especially on lower floors.
Avoid first- and second-floor rooms if you want the newer bathrooms, as lower floors may be dated.
Choose a road-facing room if afternoon-to-sunset balcony sun and less pool noise matter more than the outlook.
Email the hotel directly to request a high-floor pool- or sea-view room and confirm that the bathroom has been refurbished.
Request a top-floor room to avoid overhead furniture noise and enjoy wider bay views.
Arrive for meals at opening time because the restaurant becomes very busy around 12:30 and 18:30.
Request a room overlooking the original pool, especially on the first floor.
Reserve a restaurant table in advance, especially for groups larger than five.
Allow a five- to ten-minute walk to the beach and seafront restaurants.
Request rooms 520–525 for refurbished bathrooms, sea views, quiet surroundings, and useful afternoon balcony sun.
Request room 528 for a great sea view.
Choose a room away from the pool if quiet matters more than the pool view.
Request a rear or garden-facing room for a quiet location, afternoon sun, and a possible partial sea view.
Request a sea-facing room for a quieter setting and views toward the sea.
Request room 525 for a refurbished bathroom, a quiet rear outlook, and less entertainment noise.
Request room 422 for a sea view and cool room, though it receives little sun until evening.
Book a lower floor if using the small lifts is difficult, and avoid relying on them during busy periods.
Stay on at least the fourth floor for better in-room Wi-Fi coverage.
Request a quiet room when booking if you are sensitive to noise.
Avoid first-floor rooms if you want quiet evenings, as entertainment noise carries upward.
Avoid even-numbered rooms above the bar or entertainment area to reduce late-night noise.
Choose a road-facing room for sunshine most of the day and easier towel drying.
Bring a refillable water bottle, your own mug and tea bags.
Use the free rear parking or arrange cheap car hire if exploring by car.
Visit Alcudia market and old town by local bus; markets run Tuesday and Sunday, while Ca’n Picafort market runs Friday.
Try the Jamaican bar or café along the Ca’n Picafort strip.
Book a family room when more than two people will share.
See the Pirate Show during your stay.
Supervise children closely around the pool because it is predominantly deep and has no handrails.
Bring extra towels or a lilo because the sunbeds are hard and uncomfortable.
Use the adults’ pool early for a quieter atmosphere, but expect limited sunbeds and an 8am gate opening.
Walk to the nearby beach, but expect a better beach experience elsewhere.
Bring your own pillow if you prefer a softer or more supportive bed.
Bring a travel kettle because rooms may not include one.
Stop at the London pub on the way back for cocktails and food.
Take the island tour excursion from the hotel.
Visit the Drach Caves; the nearby bus service makes the trip possible.
Bring your own hairdryer because one bathroom hairdryer is very weak.
Ask for an extra pillow if needed.
Check your assigned room before unpacking, particularly Room 416.
Request room 535 for a refurbished room with a sea view and a quieter end-of-corridor location.
Visit the Friday seaside market from 9am to 2pm and the rides near the harbour.
Join the hotel activities if you want more entertainment during your stay.
Ask reception for extra pillows if needed.
Bring a travel iron for convenience.
Bring plug adapters because rooms may lack USB charging ports.
Avoid roadside rooms facing the petrol station if you need daytime quiet, although they receive sun until late.
Request a rear-facing room for better views than the roadside rooms.
Pack earplugs and a sleep mask if you are sensitive to noise or light.
Bring a VPN app if you need to watch ITVX or live television abroad.
Carry small-denomination cash when visiting local markets.
Bring a spoon for mixing cocktails because straws are not provided.
Ask for a side sea-view room if you prefer an evening balcony without direct afternoon sun.
Consider room 216 for a second-floor pool view.
Avoid room 403 if lift traffic bothers you, as it is directly opposite the lift.
Ask for a lower-floor room if unreliable lifts are a concern.
Bring a pint glass for refills at the bar.
Bring an air bed for the pool area so you are not left sitting on the floor.
Skip the Katmandu excursion and save your money for better alternatives.
Request rooms 508 or 509 for a comfortable pool outlook.
Consider room 436 for combined sea and pool views.
Request room 420 for a garden view with a distant sea view.
Consider room 430 for a top-floor sea view.
Request rooms 340 or 342 for sea views rather than pool views.
Request rooms 520 or 521 for a quiet side of the hotel and a good sea view.
Consider room 536 on the top floor at the end of the corridor for quiet and good views.
Request room 329 for a sea view.
Request room 518 for a modern room overlooking the garden with a good balcony view.
Request room 523 for views of the sea, mountains, and Alcudia.
Consider room 307 for a refurbished bathroom and pool outlook, or request a non-poolside room for greater quiet.
Ask reception to move you if your allocated room is unsuitable and another room is available.
Book a twin room with a shower if mobility access is important.
Check the ceiling carefully when booking a top-floor room.
Request corner rooms for broader views.
Ask for a room away from the restaurant or bar to reduce evening noise.
Do not let children use the lifts alone because they can be unreliable.
Keep the air-conditioning electricity running by inserting a credit-card-sized piece of card or plastic into the power slot.
Request a second pillow to improve sleeping comfort.
Bring a fan because the air conditioning may not cool the room sufficiently.
Email the hotel before arrival to request your preferred room location.
Avoid room 318.
Avoid room 105 because a large tree blocks the view.
Leave your hairdryer at home because the room hairdryers are excellent.
Set an alarm and claim a sunbed when the pool door opens at 7am.
Check whether your room has a balcony overlooking the pool, as poolside rooms may not face the pool directly.
Ask reception for late checkout the day before departure; it costs 20 EUR.
Request a west-facing room to catch the evening sun.
Request a room away from the pool area if you prefer less noise, as it is near the main road.
Avoid rooms directly facing the chill-out area if wind on the balcony bothers you.
Book a single room if you want a balcony for reading or relaxing outdoors.
Request a room away from the lifts if you prefer less hallway traffic.
Choose a lower pool-facing room for easier lift access, but expect less privacy above the patio.
Request room 315 for a pool outlook with a side sea view.
Request room 513 if available.
Request room 540 for a quiet, cool room despite its road-facing position.
Ask for a lower-floor room over the dining room if you want to avoid road-facing rooms.
Request room 431 for a quiet outlook toward the sea.
Choose a corner room for slightly more space.
Request one of rooms 414, 416, or 419 for pool, garden, and sea views.
Request the 5th-floor rear rooms for quiet and spectacular sea views.
Request room 415 for sea and pool views away from road noise.
Ask for room 306, 307, 308, 309, or 310 for a pool outlook.
Visit in October for a quieter, more relaxing stay.
Reserve a restaurant table in advance if your group includes more than four people.
Eat early to find a cooler restaurant table.
Use the coffee machine by the adults’ pool rather than the one in the restaurant.
Consider corner room 216 for combined sea and pool views.
Ask to change rooms if noise is a problem, subject to availability.
Contact the hotel about your room request around two weeks before arrival.
Put the room card into the card holder to activate the electricity.
Request rooms 133 or 134 for a rear dining-hall outlook, but expect little balcony sun.
Check the room size carefully before booking if three adults will share.
Choose a corner room on a lower floor if you are traveling alone.
Ask for a room above the first floor if you want to avoid evening entertainment noise.
Avoid room 147 if possible.
Choose room 604 if you need a family room with a balcony.
Request room 533 for an excellent sea view.
Request room 407 for a lovely sea view.
Request room 413 for a pool view with a glimpse of the sea.
Request room 307 for a particularly good pool-facing location.
Request room 603 for a quiet, high-floor pool view beside the lift.
Request room 416 for pool and sea views with sun on the balcony most of the day.
Request room 330 for stunning views over the quiet pool and sea.
Request room 213 for pool and garden views.
Request rooms 205–211 for pool views and easy stair access.
Request room 206 for a pool view instead of a road view.
Request rooms 106, 107, or 108 for beautiful pool views.
Consider room 203 for a spacious pool-view room near the lifts.
Wrap a towel or similar item around the bed legs.
Avoid rooms above the restaurant because dragging chairs can be noisy.
Expect evening entertainment to continue fairly late because the hotel is family-friendly.
Avoid rooms above the entertainment lounge if you go to bed early.
Try La Rubia bar and restaurant along the port.
Walk left outside the hotel, then take the first left for wider pavements into the resort.
Take the A32 bus from Palma Airport to the hotel and tap on and off with a card.
Take the Ting Ting train early because it does not run in the afternoon.
Allow about 75 minutes for the bus transfer because it makes multiple stops.
Check food carefully before eating it.
Haggle over gift prices in town.
Request a lower-floor room if using a wheelchair or pushchair because the lifts may break down.
Download the TUI app for 24-hour assistance, transfer times, flights and excursions.
Choose a north-facing room if you want to sit on the balcony in the evening.
Use regular buses to reach Alcudia and Palma.
Take a taxi from the airport to avoid a possible three-hour bus journey.
Bring a fan for evening entertainment because air conditioning is monitored.
Consider a taxi transfer if you want to avoid a journey lasting up to two and a half hours.
Collect several drinks when sitting by the relaxation pool because its bar is not continuously staffed.
Bring a shade tent for a baby or toddler; the grass area around the pool provides useful shade.
Take care entering the pool because it becomes quite deep in the middle.
Take bus 325 to Alta for a pleasant visit and castle.
Head to the beach in the morning to avoid the sunbed rush, then return later when the pool area is quieter.
Avoid wearing white swimwear in the pool because the water may turn it yellow.
Try the smiley fish foot spa in town.
Visit Aqualand Water Park and buy a fast pass during the summer.
Visit Drach Caves, but allow for more than 100 steps, crowds and a rushed experience.
Ask for room 511 for excellent sea and pool views and mountain sunrises.
Walk along the coast and spend a day exploring Alcudia Old Town.
Book excursions at the beach for potentially lower prices than through hotel representatives.
Confirm the final price in writing before booking.
Avoid Rushnakov Vodka because it can burn your throat and cause a chesty cough.
Try Pokers near the Burger King sign for a nearby bar.
Request room 417 for far-reaching sea views towards Alcudia.
Visit the Red Lion pub, about seven minutes away, for cheap drinks and karaoke.
About TUI Suneo Haiti
TUI Suneo Haiti is a cheerful, unpretentious Majorca stay with a sociable holiday-club feel. Days revolve around the pool area, while the entertainment programme keeps the mood upbeat into the evening. It is geared towards relaxed fun rather than a quiet, design-led escape, making it an easy fit for families and guests who enjoy having activity close at hand.
Set in Ca’n Picafort, the hotel is conveniently placed for the beach, local shops and a large supermarket. Seafood fans have several nearby options, including Restaurante Marisco and the marina-side restaurants, while the Son Real necropolis offers a worthwhile change from sun-lounger days. Rooms come with air conditioning, a fridge and TV, and free Wi-Fi and breakfast make the practical side straightforward. It suits budget-conscious beach holidays particularly well.
Guests regularly find the hotel cleaner, friendlier and better equipped than they expect for its category, highlighting the helpful bar team, pool choices and broad buffet selection. Families appreciate the family pool, while the adult pool gives others a calmer corner. Feedback is not entirely glowing: some find the nightly entertainment a little cheesy, and a few rooms and public areas feel dated. Traffic noise and sound travelling through thin walls can also affect lighter sleepers.
Facilities
- 24-hour front desk
- Adult pool
- Airport transportation
- Bar / lounge
- Beach
- Billiards
- Breakfast buffet
- Children Activities (Kid / Family Friendly)
- Darts
- Dry cleaning
- Entertainment staff
- Evening entertainment
- Free breakfast
- Free High Speed Internet (WiFi)
- Free public parking nearby
- Karaoke
- Kid-friendly buffet
- Kids' outdoor play equipment
- Laundry service
- Outdoor dining area
- Outdoor pool
- Pool
- Poolside bar
- Restaurant
- Snack bar
- Street parking
- Sun loungers / beach chairs
- Sun terrace
- Sun umbrellas
- Table tennis
- Wifi
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Location
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