TUI Suneo Haiti, Ca'n Picafort

★★★ Charming · Great View
Ca'n Picafort

Guest ratings

Location8.4
Cleanliness8.8
Service8.8
Value8.2
Rooms7.8
Sleep quality7.8
3-star 241 rooms

What guests mention

bar staff strawberry vodka adult pool ice cream pool area entertainment team great holiday star hotel main pool air con family pool evening entertainment

Guests tend to see this as a very good-value, lively holiday hotel, particularly for families. They praise the welcoming staff, tidy surroundings, generous food selection and pool setup, with the bar team and entertainment crew often earning a mention. Its position near the beach and everyday shops is another advantage. On the less polished side, some feel the interiors are due a refresh and the evening shows will not suit everyone. Road noise and limited sound insulation can disturb sleep in some rooms.

Guest guide

Your stay, step by step

Advice from guests who actually stayed at TUI Suneo Haiti — the single most helpful tip for each part of your trip, in the order you'll need it, from booking to your last morning.

Booking

Email the hotel directly to request a high-floor pool- or sea-view room and confirm that the bathroom has been refurbished.

Transport

Take the local bus to Alcudia Old Town for an easy, inexpensive visit.

Rooms

Request a room on the third floor or higher, especially floors 4–7, for refurbished bathrooms, better views, and less entertainment noise.

Dining

Reserve a restaurant table in advance, especially for groups larger than five.

Pool & Beach

Arrive around 7:00–7:30am for a sunbed, as pool loungers and parasols can be claimed early.

Activities

Plan your own evening activities because resort entertainment is limited and usually ends around 22:45.

Location

Use the large supermarket across the road for inexpensive, clean groceries and supplies.

Service

Ask reception for the free safe key at check-in because it is not always offered automatically.

Tips & Tricks

Bring a travel kettle because rooms may not include one.

Insider tips

What guests who stayed here recommend

Real advice grouped by theme — drawn from guest reviews of TUI Suneo Haiti.

Sort
From guest reviews
Rooms

Request a room on the third floor or higher, especially floors 4–7, for refurbished bathrooms, better views, and less entertainment noise.

From guest reviews
Rooms

Request a pool-view room for attractive views and morning-to-early-afternoon sun, but expect more daytime and evening noise.

From guest reviews
Rooms

Request a pool-facing room on a higher floor, preferably 4th or 5th; expect afternoon sun, sea views, and possible evening noise above the bar terrace.

From guest reviews
Rooms

Request a room above the 3rd floor, preferably 4th, 5th, or top floor, as higher rooms are quieter and more likely refurbished.

From guest reviews
Rooms

Request a pool-facing room for better views and less road traffic, but expect possible bar or entertainment noise on lower floors.

ZM
Zoe M.
9 May 2026
Rooms

Choose a third-floor-or-higher room for refurbished bathrooms, better views, and generally less noise.

From guest reviews
Rooms

Request a higher-floor room for quieter nights and better views, while allowing for busy or slow lifts.

DL
Damien L.
26 Jul 2026
Rooms

Request a rear-facing room away from the main road; higher floors are quieter and may overlook the garden, beach, or sea.

From guest reviews
Rooms

Avoid rooms facing the main road or petrol station because traffic and music from Hotel Tonga can be noisy.

CB
Cristina B.
26 Jun 2026
Rooms

Request a direct sea-view room for sunrise, morning balcony sun, and shade later in the afternoon.

From guest reviews
Pool & Beach

Arrive around 7:00–7:30am for a sunbed, as pool loungers and parasols can be claimed early.

DM
Daniel M.
9 Feb 2026
Pool & Beach

Arrive around 7am to secure a sunbed, especially during school holidays; loungers may be reserved despite the rules.

From guest reviews
Rooms

Request a high-floor room for better views and less evening-entertainment noise; the fifth, sixth and seventh floors are popular choices.

From guest reviews
Rooms

Ask for a sea-facing room for the best views and a quieter stay.

From guest reviews
Rooms

Request a pool-view room on a higher floor for better views, more sun and less noise.

From guest reviews
Rooms

Ask for a sea-view room on the fourth or fifth floor for mountain sunrises and views towards Alcudia.

CB
Cristina B.
23 Jan 2026
Rooms

Request a pool-view room for a sunny aspect, but expect more noise from evening entertainment.

DG
Dario G.
29 Jul 2026
Rooms

Request a room overlooking the adults-only pool for a quieter stay.

From guest reviews
Rooms

Request a sea-view room by email before arrival; these rooms are generally quieter, though some sea views are limited.

From guest reviews
Rooms

Choose a higher floor for quieter nights and refurbished accommodation.

From guest reviews
Rooms

Request a room at the back of the hotel or overlooking the old pool to reduce traffic and entertainment noise.

From guest reviews
Rooms

Request a fourth-floor-or-higher room for renovated bathrooms, particularly on floors 4–6.

DF
Daniela F.
27 Jun 2026
Location

Use the supermarket opposite the hotel for toiletries, sun cream, drinks and snacks.

From guest reviews
Rooms

Choose an adult-pool-facing room for a quieter experience and occasional sea views.

From guest reviews
Transport

Use the Ting Ting land train, which stops near the hotel and reaches the promenade, shops and beach.

From guest reviews
Transport

Take the local bus to Alcudia Old Town for an easy, inexpensive visit.

From guest reviews
Location

Use the large supermarket across the road for inexpensive, clean groceries and supplies.

From guest reviews
Pool & Beach

Bring pool towels because the hotel does not provide them.

From guest reviews
Rooms

Ask for a quiet back-facing room to reduce road and entertainment noise, although balconies may receive less sun.

From guest reviews
Pool & Beach

Use the adults-only pool for a peaceful atmosphere away from games and louder music.

GE
Gabriel E.
22 Jun 2026
Service

Ask reception for the free safe key at check-in because it is not always offered automatically.

From guest reviews
Rooms

Request a high-floor room overlooking the adult pool for peace, afternoon sun and sea views.

From guest reviews
Transport

Use the local bus stop near the hotel for inexpensive trips around the resort and island.

From guest reviews
Rooms

Request a first-floor room if you prefer easy access without lifts; pool, garden, sea, and quiet outlooks are possible.

From guest reviews
Rooms

Request a low-floor room when travelling with a baby or facing mobility difficulties; avoid lower floors if early cleaning noise bothers you.

From guest reviews
Activities

Plan your own evening activities because resort entertainment is limited and usually ends around 22:45.

From guest reviews
Rooms

Avoid road-facing rooms if you are sensitive to traffic noise, especially on lower floors.

DR
Daniela R.
16 May 2026
Rooms

Avoid first- and second-floor rooms if you want the newer bathrooms, as lower floors may be dated.

From guest reviews
Rooms

Choose a road-facing room if afternoon-to-sunset balcony sun and less pool noise matter more than the outlook.

RB
Raúl B.
4 Jan 2026
Booking

Email the hotel directly to request a high-floor pool- or sea-view room and confirm that the bathroom has been refurbished.

From guest reviews
Rooms

Request a top-floor room to avoid overhead furniture noise and enjoy wider bay views.

From guest reviews
Dining

Arrive for meals at opening time because the restaurant becomes very busy around 12:30 and 18:30.

SG
Sophie G.
10 May 2026
Rooms

Request a room overlooking the original pool, especially on the first floor.

From guest reviews
Dining

Reserve a restaurant table in advance, especially for groups larger than five.

From guest reviews
Location

Allow a five- to ten-minute walk to the beach and seafront restaurants.

From guest reviews
Rooms

Request rooms 520–525 for refurbished bathrooms, sea views, quiet surroundings, and useful afternoon balcony sun.

From guest reviews
Rooms

Request room 528 for a great sea view.

From guest reviews
Rooms

Choose a room away from the pool if quiet matters more than the pool view.

From guest reviews
Rooms

Request a rear or garden-facing room for a quiet location, afternoon sun, and a possible partial sea view.

From guest reviews
Rooms

Request a sea-facing room for a quieter setting and views toward the sea.

From guest reviews
Rooms

Request room 525 for a refurbished bathroom, a quiet rear outlook, and less entertainment noise.

From guest reviews
Rooms

Request room 422 for a sea view and cool room, though it receives little sun until evening.

From guest reviews
Tips & Tricks

Book a lower floor if using the small lifts is difficult, and avoid relying on them during busy periods.

From guest reviews
Rooms

Stay on at least the fourth floor for better in-room Wi-Fi coverage.

From guest reviews
Rooms

Request a quiet room when booking if you are sensitive to noise.

From guest reviews
Rooms

Avoid first-floor rooms if you want quiet evenings, as entertainment noise carries upward.

RE
Ronja E.
22 Jul 2026
Rooms

Avoid even-numbered rooms above the bar or entertainment area to reduce late-night noise.

From guest reviews
Rooms

Choose a road-facing room for sunshine most of the day and easier towel drying.

From guest reviews
Tips & Tricks

Bring a refillable water bottle, your own mug and tea bags.

From guest reviews
Transport

Use the free rear parking or arrange cheap car hire if exploring by car.

From guest reviews
Activities

Visit Alcudia market and old town by local bus; markets run Tuesday and Sunday, while Ca’n Picafort market runs Friday.

From guest reviews
Dining

Try the Jamaican bar or café along the Ca’n Picafort strip.

From guest reviews
Rooms

Book a family room when more than two people will share.

From guest reviews
Activities

See the Pirate Show during your stay.

From guest reviews
Pool & Beach

Supervise children closely around the pool because it is predominantly deep and has no handrails.

From guest reviews
Pool & Beach

Bring extra towels or a lilo because the sunbeds are hard and uncomfortable.

RN
Rebecca N.
24 Jun 2026
Pool & Beach

Use the adults’ pool early for a quieter atmosphere, but expect limited sunbeds and an 8am gate opening.

From guest reviews
Location

Walk to the nearby beach, but expect a better beach experience elsewhere.

From guest reviews
Rooms

Bring your own pillow if you prefer a softer or more supportive bed.

From guest reviews
Tips & Tricks

Bring a travel kettle because rooms may not include one.

From guest reviews
Dining

Stop at the London pub on the way back for cocktails and food.

From guest reviews
Activities

Take the island tour excursion from the hotel.

DG
Daisy G.
5 Jul 2026
Activities

Visit the Drach Caves; the nearby bus service makes the trip possible.

From guest reviews
Rooms

Bring your own hairdryer because one bathroom hairdryer is very weak.

From guest reviews
Rooms

Ask for an extra pillow if needed.

From guest reviews
Rooms

Check your assigned room before unpacking, particularly Room 416.

From guest reviews
Rooms

Request room 535 for a refurbished room with a sea view and a quieter end-of-corridor location.

DC
Daniel C.
2 Jan 2026
Activities

Visit the Friday seaside market from 9am to 2pm and the rides near the harbour.

DB
Dominik B.
23 Apr 2026
Activities

Join the hotel activities if you want more entertainment during your stay.

From guest reviews
Service

Ask reception for extra pillows if needed.

From guest reviews
Tips & Tricks

Bring a travel iron for convenience.

From guest reviews
Tips & Tricks

Bring plug adapters because rooms may lack USB charging ports.

From guest reviews
Rooms

Avoid roadside rooms facing the petrol station if you need daytime quiet, although they receive sun until late.

From guest reviews
Rooms

Request a rear-facing room for better views than the roadside rooms.

From guest reviews
Tips & Tricks

Pack earplugs and a sleep mask if you are sensitive to noise or light.

From guest reviews
Tips & Tricks

Bring a VPN app if you need to watch ITVX or live television abroad.

From guest reviews
Tips & Tricks

Carry small-denomination cash when visiting local markets.

From guest reviews
Tips & Tricks

Bring a spoon for mixing cocktails because straws are not provided.

From guest reviews
Rooms

Ask for a side sea-view room if you prefer an evening balcony without direct afternoon sun.

From guest reviews
Rooms

Consider room 216 for a second-floor pool view.

From guest reviews
Rooms

Avoid room 403 if lift traffic bothers you, as it is directly opposite the lift.

From guest reviews
Rooms

Ask for a lower-floor room if unreliable lifts are a concern.

From guest reviews
Tips & Tricks

Bring a pint glass for refills at the bar.

From guest reviews
Pool & Beach

Bring an air bed for the pool area so you are not left sitting on the floor.

From guest reviews
Activities

Skip the Katmandu excursion and save your money for better alternatives.

From guest reviews
Rooms

Request rooms 508 or 509 for a comfortable pool outlook.

From guest reviews
Rooms

Consider room 436 for combined sea and pool views.

From guest reviews
Rooms

Request room 420 for a garden view with a distant sea view.

From guest reviews
Rooms

Consider room 430 for a top-floor sea view.

From guest reviews
Rooms

Request rooms 340 or 342 for sea views rather than pool views.

From guest reviews
Rooms

Request rooms 520 or 521 for a quiet side of the hotel and a good sea view.

From guest reviews
Rooms

Consider room 536 on the top floor at the end of the corridor for quiet and good views.

From guest reviews
Rooms

Request room 329 for a sea view.

From guest reviews
Rooms

Request room 518 for a modern room overlooking the garden with a good balcony view.

From guest reviews
Rooms

Request room 523 for views of the sea, mountains, and Alcudia.

From guest reviews
Rooms

Consider room 307 for a refurbished bathroom and pool outlook, or request a non-poolside room for greater quiet.

From guest reviews
Service

Ask reception to move you if your allocated room is unsuitable and another room is available.

From guest reviews
Booking

Book a twin room with a shower if mobility access is important.

From guest reviews
Rooms

Check the ceiling carefully when booking a top-floor room.

From guest reviews
Rooms

Request corner rooms for broader views.

From guest reviews
Rooms

Ask for a room away from the restaurant or bar to reduce evening noise.

From guest reviews
Rooms

Do not let children use the lifts alone because they can be unreliable.

From guest reviews
Rooms

Keep the air-conditioning electricity running by inserting a credit-card-sized piece of card or plastic into the power slot.

From guest reviews
Rooms

Request a second pillow to improve sleeping comfort.

From guest reviews
Rooms

Bring a fan because the air conditioning may not cool the room sufficiently.

From guest reviews
Booking

Email the hotel before arrival to request your preferred room location.

From guest reviews
Rooms

Avoid room 318.

WR
William R.
3 Jul 2026
Rooms

Avoid room 105 because a large tree blocks the view.

From guest reviews
Tips & Tricks

Leave your hairdryer at home because the room hairdryers are excellent.

From guest reviews
Pool & Beach

Set an alarm and claim a sunbed when the pool door opens at 7am.

From guest reviews
Rooms

Check whether your room has a balcony overlooking the pool, as poolside rooms may not face the pool directly.

From guest reviews
Booking

Ask reception for late checkout the day before departure; it costs 20 EUR.

DL
Damien L.
15 Mar 2026
Rooms

Request a west-facing room to catch the evening sun.

CV
Costanza V.
12 Jun 2026
Rooms

Request a room away from the pool area if you prefer less noise, as it is near the main road.

From guest reviews
Rooms

Avoid rooms directly facing the chill-out area if wind on the balcony bothers you.

From guest reviews
Rooms

Book a single room if you want a balcony for reading or relaxing outdoors.

From guest reviews
Rooms

Request a room away from the lifts if you prefer less hallway traffic.

From guest reviews
Rooms

Choose a lower pool-facing room for easier lift access, but expect less privacy above the patio.

CV
Costanza V.
26 May 2026
Rooms

Request room 315 for a pool outlook with a side sea view.

From guest reviews
Rooms

Request room 513 if available.

DH
Daniel H.
19 Jun 2026
Rooms

Request room 540 for a quiet, cool room despite its road-facing position.

From guest reviews
Rooms

Ask for a lower-floor room over the dining room if you want to avoid road-facing rooms.

DF
Daniela F.
10 Feb 2026
Rooms

Request room 431 for a quiet outlook toward the sea.

From guest reviews
Rooms

Choose a corner room for slightly more space.

From guest reviews
Rooms

Request one of rooms 414, 416, or 419 for pool, garden, and sea views.

From guest reviews
Rooms

Request the 5th-floor rear rooms for quiet and spectacular sea views.

From guest reviews
Rooms

Request room 415 for sea and pool views away from road noise.

From guest reviews
Rooms

Ask for room 306, 307, 308, 309, or 310 for a pool outlook.

From guest reviews
Booking

Visit in October for a quieter, more relaxing stay.

From guest reviews
Dining

Reserve a restaurant table in advance if your group includes more than four people.

From guest reviews
Dining

Eat early to find a cooler restaurant table.

From guest reviews
Dining

Use the coffee machine by the adults’ pool rather than the one in the restaurant.

SB
Silvia B.
6 Apr 2026
Rooms

Consider corner room 216 for combined sea and pool views.

From guest reviews
Service

Ask to change rooms if noise is a problem, subject to availability.

From guest reviews
Booking

Contact the hotel about your room request around two weeks before arrival.

RH
Rosie H.
19 Jun 2026
Rooms

Put the room card into the card holder to activate the electricity.

From guest reviews
Rooms

Request rooms 133 or 134 for a rear dining-hall outlook, but expect little balcony sun.

From guest reviews
Rooms

Check the room size carefully before booking if three adults will share.

From guest reviews
Rooms

Choose a corner room on a lower floor if you are traveling alone.

From guest reviews
Rooms

Ask for a room above the first floor if you want to avoid evening entertainment noise.

From guest reviews
Rooms

Avoid room 147 if possible.

From guest reviews
Rooms

Choose room 604 if you need a family room with a balcony.

From guest reviews
Rooms

Request room 533 for an excellent sea view.

DG
Daisy G.
19 Jun 2026
Rooms

Request room 407 for a lovely sea view.

DC
Daniel C.
14 Aug 2026
Rooms

Request room 413 for a pool view with a glimpse of the sea.

DR
Daniela R.
28 Apr 2026
Rooms

Request room 307 for a particularly good pool-facing location.

WR
William R.
24 Feb 2026
Rooms

Request room 603 for a quiet, high-floor pool view beside the lift.

From guest reviews
Rooms

Request room 416 for pool and sea views with sun on the balcony most of the day.

FC
Frida C.
24 May 2026
Rooms

Request room 330 for stunning views over the quiet pool and sea.

From guest reviews
Rooms

Request room 213 for pool and garden views.

TG
Thomas G.
11 Apr 2026
Rooms

Request rooms 205–211 for pool views and easy stair access.

RV
Riccardo V.
11 Apr 2026
Rooms

Request room 206 for a pool view instead of a road view.

From guest reviews
Rooms

Request rooms 106, 107, or 108 for beautiful pool views.

From guest reviews
Rooms

Consider room 203 for a spacious pool-view room near the lifts.

DE
Delphine E.
6 Mar 2026
Tips & Tricks

Wrap a towel or similar item around the bed legs.

From guest reviews
Rooms

Avoid rooms above the restaurant because dragging chairs can be noisy.

From guest reviews
Rooms

Expect evening entertainment to continue fairly late because the hotel is family-friendly.

DM
Daniel M.
3 May 2026
Rooms

Avoid rooms above the entertainment lounge if you go to bed early.

From guest reviews
Dining

Try La Rubia bar and restaurant along the port.

From guest reviews
Location

Walk left outside the hotel, then take the first left for wider pavements into the resort.

From guest reviews
Transport

Take the A32 bus from Palma Airport to the hotel and tap on and off with a card.

From guest reviews
Transport

Take the Ting Ting train early because it does not run in the afternoon.

From guest reviews
Transport

Allow about 75 minutes for the bus transfer because it makes multiple stops.

From guest reviews
Tips & Tricks

Check food carefully before eating it.

From guest reviews
Tips & Tricks

Haggle over gift prices in town.

From guest reviews
Rooms

Request a lower-floor room if using a wheelchair or pushchair because the lifts may break down.

From guest reviews
Transport

Download the TUI app for 24-hour assistance, transfer times, flights and excursions.

From guest reviews
Rooms

Choose a north-facing room if you want to sit on the balcony in the evening.

SR
Solveig R.
13 Jan 2026
Transport

Use regular buses to reach Alcudia and Palma.

From guest reviews
Transport

Take a taxi from the airport to avoid a possible three-hour bus journey.

From guest reviews
Service

Bring a fan for evening entertainment because air conditioning is monitored.

From guest reviews
Transport

Consider a taxi transfer if you want to avoid a journey lasting up to two and a half hours.

SV
Simona V.
31 Mar 2026
Pool & Beach

Collect several drinks when sitting by the relaxation pool because its bar is not continuously staffed.

From guest reviews
Pool & Beach

Bring a shade tent for a baby or toddler; the grass area around the pool provides useful shade.

From guest reviews
Pool & Beach

Take care entering the pool because it becomes quite deep in the middle.

From guest reviews
Transport

Take bus 325 to Alta for a pleasant visit and castle.

From guest reviews
Pool & Beach

Head to the beach in the morning to avoid the sunbed rush, then return later when the pool area is quieter.

From guest reviews
Pool & Beach

Avoid wearing white swimwear in the pool because the water may turn it yellow.

From guest reviews
Activities

Try the smiley fish foot spa in town.

FL
Federica L.
16 Mar 2026
Activities

Visit Aqualand Water Park and buy a fast pass during the summer.

From guest reviews
Activities

Visit Drach Caves, but allow for more than 100 steps, crowds and a rushed experience.

From guest reviews
Rooms

Ask for room 511 for excellent sea and pool views and mountain sunrises.

From guest reviews
Activities

Walk along the coast and spend a day exploring Alcudia Old Town.

From guest reviews
Activities

Book excursions at the beach for potentially lower prices than through hotel representatives.

From guest reviews
Booking

Confirm the final price in writing before booking.

From guest reviews
Dining

Avoid Rushnakov Vodka because it can burn your throat and cause a chesty cough.

From guest reviews
Dining

Try Pokers near the Burger King sign for a nearby bar.

From guest reviews
Rooms

Request room 417 for far-reaching sea views towards Alcudia.

From guest reviews
Dining

Visit the Red Lion pub, about seven minutes away, for cheap drinks and karaoke.

Add your tip

About TUI Suneo Haiti

TUI Suneo Haiti is a cheerful, unpretentious Majorca stay with a sociable holiday-club feel. Days revolve around the pool area, while the entertainment programme keeps the mood upbeat into the evening. It is geared towards relaxed fun rather than a quiet, design-led escape, making it an easy fit for families and guests who enjoy having activity close at hand.

Set in Ca’n Picafort, the hotel is conveniently placed for the beach, local shops and a large supermarket. Seafood fans have several nearby options, including Restaurante Marisco and the marina-side restaurants, while the Son Real necropolis offers a worthwhile change from sun-lounger days. Rooms come with air conditioning, a fridge and TV, and free Wi-Fi and breakfast make the practical side straightforward. It suits budget-conscious beach holidays particularly well.

Guests regularly find the hotel cleaner, friendlier and better equipped than they expect for its category, highlighting the helpful bar team, pool choices and broad buffet selection. Families appreciate the family pool, while the adult pool gives others a calmer corner. Feedback is not entirely glowing: some find the nightly entertainment a little cheesy, and a few rooms and public areas feel dated. Traffic noise and sound travelling through thin walls can also affect lighter sleepers.

Facilities

  • 24-hour front desk
  • Adult pool
  • Airport transportation
  • Bar / lounge
  • Beach
  • Billiards
  • Breakfast buffet
  • Children Activities (Kid / Family Friendly)
  • Darts
  • Dry cleaning
  • Entertainment staff
  • Evening entertainment
  • Free breakfast
  • Free High Speed Internet (WiFi)
  • Free public parking nearby
  • Karaoke
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Laundry service
  • Outdoor dining area
  • Outdoor pool
  • Pool
  • Poolside bar
  • Restaurant
  • Snack bar
  • Street parking
  • Sun loungers / beach chairs
  • Sun terrace
  • Sun umbrellas
  • Table tennis
  • Wifi

Good to know

Rooms
241
Hotel class
3-star
Style
Charming · Great View
WiFi
Free
Also known as
Haiti Hotel Ca N Picafort

Location

Carretera Artà-Alcúdia, 83, Ca'n Picafort, 07458, ES